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Hotel Zhero - Ischgl/Kappl

5.0 star property
5-star ski hotel with spa

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Photo gallery for Hotel Zhero - Ischgl/Kappl

Penthouse (Suite Liebhauser) | View from room
Indoor pool
Snow and ski sports
Presidential Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Breakfast and dinner served
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Spa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Explore the area

Map
Wiese 687, Kappl, Tirol, 6555
  • Popular LocationDias Cable Car2 min drive
  • Popular LocationSilvretta Cable Car8 min drive
  • Popular LocationSunny Mountain Park21 min drive
  • AirportInnsbruck (INN-Kranebitten)72 min drive

Room options

View all photos for Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 7
  • 3 King Beds

View all photos for Superior Suite (Junior)

Premium bedding, minibar, in-room safe, desk

Superior Suite (Junior)

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse (Suite Minotti)

Penthouse (Suite Minotti) | Fireplace

Penthouse (Suite Minotti)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite (Junior)

Flat-screen TV

Deluxe Suite (Junior)

  • Sleeps 6
  • 2 King Beds

View all photos for Penthouse (Suite COCO)

Premium bedding, minibar, in-room safe, desk

Penthouse (Suite COCO)

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Suite (Junior)

Premium bedding, minibar, in-room safe, desk

Classic Suite (Junior)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room Triple

Premium bedding, minibar, in-room safe, desk

Deluxe Room Triple

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

10/10 Exceptional
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kappl

Mountain getaway .You'll find Dias Cable Car and Sunny Mountain Park within 3 miles (5 km) of this hotel. Alblittbahn and Mardina Ski Lift are also within 3 miles (5 km).

What's nearby

  • Dias Cable Car - 2 min drive
  • Silvretta Cable Car - 8 min drive
  • Fimba Ski Lift - 8 min drive
  • Gongall Ski Lift - 19 min drive
  • Sunny Mountain Park - 21 min drive

Getting around

  • Landeck-Zams Station - 27 min drive
  • Kranebitten Airport (INN) - 72 min drive

Restaurants

  • Schatzi Bar - 7 min drive
  • Freeride - 7 min drive
  • Nikis Stadl - 7 min drive
  • Restaurant Hotel Sonne - 8 min drive
  • Hansl's Tenne - 18 min walk

About this property

Hotel Zhero - Ischgl/Kappl

5-star ski hotel with spa
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. This luxury hotel also offers a sauna and a fitness center. Self parking is free.

This 5-star Kappl hotel is smoke free.

  • 79 guestrooms or units
  • 5 levels
  • Built in 2012
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Zhero - Ischgl/Kappl offers 79 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Kappl hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, French, German, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free ski shuttle
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between May 01 and November 27.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way)
  • Covered valet parking fee: EUR 16 per night
  • Pet fee: EUR 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Zhero
Hotel Zhero Ischgl
Hotel Zhero Ischgl Kappl
Zhero Hotel
Zhero Ischgl
Zhero Ischgl Kappl
Hotel Zhero Ischgl/Kappl Kappl
Hotel Zhero Ischgl/Kappl
Zhero Ischgl/Kappl Kappl
Zhero Ischgl/Kappl
Zhero Ischgl Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel
Hotel Zhero - Ischgl/Kappl Kappl
Hotel Zhero - Ischgl/Kappl Hotel Kappl

Frequently asked questions

How close is Hotel Zhero - Ischgl/Kappl to the airport?

Hotel Zhero - Ischgl/Kappl is 57.4 mi (72-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

Does Hotel Zhero - Ischgl/Kappl have an airport shuttle?

Hotel Zhero - Ischgl/Kappl offers an airport shuttle 24 hours a day, on request, for a charge of EUR 175 per vehicle, one-way.

Does Hotel Zhero - Ischgl/Kappl offer free breakfast?

Free breakfast isn’t provided at Hotel Zhero - Ischgl/Kappl, but buffet breakfast is offered for a fee of EUR 28 for adults and EUR 14 for children.

Is there a casino at Hotel Zhero - Ischgl/Kappl?

No, there is no casino at this hotel.

What time is check-in at Hotel Zhero - Ischgl/Kappl?

Check-in start time: 3:30 PM; Check-in end time: midnight.

Is there free parking at Hotel Zhero - Ischgl/Kappl?

This hotel offers free self parking. Valet parking is available for EUR 16 per night.

Does Hotel Zhero - Ischgl/Kappl have a pool?

Hotel Zhero - Ischgl/Kappl features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Hotel Zhero - Ischgl/Kappl have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Zhero - Ischgl/Kappl have a spa?

This hotel has a spa, which features facials, massages, and body treatments.

How close is Hotel Zhero - Ischgl/Kappl to downtown Kappl?

Hotel Zhero - Ischgl/Kappl is 1.1 mi away from Kappl.

Hotel Zhero - Ischgl/Kappl Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 121 reviews" "
Rating 8 - Good. 31 out of 121 reviews" "
Rating 6 - Okay. 11 out of 121 reviews" "
Rating 4 - Poor. 6 out of 121 reviews" "
Rating 2 - Terrible. 3 out of 121 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Zhero Hotel for 20 days on a long ski vacation with my 16-year old son. The hotel is nice and with great facilities. The staff was always smiling and attentive. The breakfast had everything you would expect, and more. Service always great. Dinner was sophisticated. Menus were elaborate 5 course, where one could appreciate an effort to provide something special. Sometimes dinner felt too long, but overall it was great. Many great ski centers are nearby.
Stayed 18 nights in Dec 2023

10/10 Excellent

Keesha

Liked: Cleanliness, staff & service, amenities
Staff were lovely. Free shuttle service is amazing. Skiing is down the road and very convenient I can't complain.

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was by far one of the best hotels I’ve stayed in. Besides the beautiful modern interior design, what stands out most is their excellent customer service. Their staff were extremely friendly and welcoming. Catering to our needs was of their utmost priority and they wanted nothing more than for us to enjoy our stay. Hotel Zhero also provides a wide range of services that will definitely give you a heightened sense of luxury and comfort. I would absolutely recommend staying at Hotel Zhero and I’m very much looking forward to my next stay here 👍👍
Stayed 5 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

ofer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experiences
amazing stay graet for ski
Stayed 4 nights in Feb 2020

10/10 Excellent

zachi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay,great breakfast,great location. The vip shuttle takes you where ever you want in the area from morrning untill midnight. The spa area was wonderfull. Dinner was nice and the service was super.
Stayed 4 nights in Feb 2020

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were friendly and helpful. The shuttle was extremely useful for local travel since we did not rent a car. If we ever go back to Kappl, we most certainly return to Hotel Zhero!
Stayed 5 nights in Jan 2020

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White Christmas!
First time staying at this hotel. Went during Christmas break. Could not be happier! Very romantic,Great location and people, easily accessible by rental car and not in the snowy hills, nice and private, and not as crowded. So many gifts and care it felt very warming. Attention to detail was superb, hand written personalized card welcoming us. Everyone was wonderful and so very kind. English spoken is fluently. Concierge service was fantastic, super helpful, helped book Ski trips and rental equipment, gave wonderful directions to the ski location in Kappl. Rooms were fantastic, and clean. Views were amazing, most rooms have balconies. There is a private shuttle taxi that takes you anywhere you want to go (Kappl or Ischgl) just call, pickup and drop off was fast and efficient, so you never have to drive or worry about parking. Parking charges are beyond fair, breakfast was excellent, dining services was very nice, had delicious 5 course Christmas dinner. There is nothing else that can be improved, everything was above and beyond!
Stayed 3 nights in Dec 2019

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
It was excellent, very good service. Rooms could be a tad cooler at night (it gets really hot, no AC) but everything else was exceptional. I would certainly come back.
Stayed 2 nights in Nov 2019

10/10 Excellent

Hisham, Abu Dhabi, UAE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, great staff . Location is near town center. SPA is good.
Stayed 2 nights in Apr 2019