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"Peaceful hotel. Even with a water slide. Plenty of parking " More

By a verified traveler on Fri 06 Dec 2019

Hotel Description

Family-friendly 3.5-star hotel near Nikka Yuko Japanese Garden

In entertainment district

With a stay at this South Lethbridge hotel, you'll be within half a mile (1 km) of Enmax Centre and 2 miles (3 km) of Lethbridge College. Nikka Yuko Japanese Garden and Exhibition Park Lethbridge are also within 2 miles (3 km).

Free water park, indoor pool

Free water park access and an indoor pool are featured at this eco-friendly hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the fitness center and perks like free self parking and free WiFi.

Free WiFi, comfy beds

The 119 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, room service, and TVs with cable channels.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$75* Per night/room Aug 12 - Aug 13

Room, 1 King Bed, Non Smoking (Feature)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking (Boardroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Lethbridge ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Lethbridge

Everyone (2) Family (1)
2 out of 5

Not the best in town

Room wasn't clean and toilet was broken. Beds were comfortable though.

Posted by , from dc on Nov 20, 2015

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Comment from Hotel Management

Dec 8, 2015 by Tiffany

Dear cwil, Thank you for your comments in regards to your recent stay with us. We review comments daily with our team to ensure any areas of concern can be addressed. Thank you once again and I hope to see you again should your travels bring you back to Lethbridge. Sincerely, Tiffany

5 out of 5

Nice Hotel

Pros: Everything
Location: We were staying here before moving into our new house so it was not a holiday but it did give us easy access to places and stores we wanted to see.
The rooms were large clean with the beds and pillows very comfortable. Front staff was very nice and very approachable. Heard horror stories about the parking but except for one night Saturday was not a problem getting a stall and even then there was always somewhere to park. Would stay here again.

Posted by , from Lethbridge on Aug 1, 2015

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1 out of 5

3rd Floor Nightmare

This hotel was a huge disappointment. Not only was the water park closed but it was extremely noisey and the hot water was luke warm at best. The water park was advertised as closed for annual maintenance from October 1st to November 15th. We arrived on November 26th and were told it had been closed since September 3rd and woiuld not reopen until December 3rd! Three months for maintenence!?!? We stayed in a room and listened to kids running and yelling in the hall for several hours., At 10:30 p.m.we called the front desk to ask them to address the noise. I'm not sure anyone from the hotel even investigated as the noise continued unabated. At 11:30 and 11:45 p.m p.m. I exited my room and asked both kids and adults to keep the noise to a mnimum. It was several more hours before things were quiet. When we departed at 8:30 a.m. the following morning, there were empty beer cans and fast food bags strewn about in a small sitting area at the end of the hall. Obviously, hotel staff did not follow up on the noise complaint or they would have seen what was going on. Apparently, this hotel caters to minor hockey teams in the winter months, and it would appear they seem to get preferenrial treatment.This is not really an issue but why put families on the same floor? To top thnings off the shower was cold. To say the hot water was tepid would be an overstatement! When I raised my concerns at checkout I was offered an upgrade on a future stay. I would have accepted a free future stay so they could prove to me our stay was an anomally, but I am not going to be a guinea pig at my expense.

Posted by on Nov 27, 2010

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5 out of 5

Best hotel in Lethbridge

I've been to a few places in town now but the Ramada is by far the best! They have brand new beds, the water park is amazing and service is spectacular.

Posted by on Jan 18, 2007

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4 out of 5
Peaceful hotel. Even with a water slide. Plenty of parking

Posted by , from Edmonton on Dec 6, 2019

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Comment from Hotel Management

Dec 9, 2019 by Damien C

Thank you so much for the nice comments Hanna. We do appreciate you staying with us.

Renovations + Closures

The following facilities will be closed from March 15 2020 to August 15 2020 (dates subject to change):

  • Swimming pool
  • Water park

Property Features

Holiday Inn Lethbridge offers its guests a complimentary water park, a waterslide, and an indoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4196 square feet (390 square meters) and includes conference space. A children's pool, a spa tub, and a fitness center are also featured at the family-friendly Holiday Inn Lethbridge. Limited free parking is available on a first-come, first-served basis. This 3.5-star Lethbridge hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 4196 sq ft of conference space
  • 390 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Lethbridge, AB (YQL-Lethbridge County) (4.6 km / 2.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Lethbridge offers 119 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Lethbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 25.00 per night
  • Maximum 1 per room (weight limit: 55 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer

Contactless check-out is available

Each guestroom is kept vacant for a minimum of 48 hours between bookings

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25.00 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 25.00 (subject to availability)
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel LETHBRIDGE
  • Holiday Inn LETHBRIDGE
  • LETHBRIDGE Holiday Inn
  • Holiday Inn Lethbridge Hotel
  • Holiday Inn Lethbridge Hotel Lethbridge
  • Holiday Inn Lethbridge Alberta
  • Holiday Inn Lethbridge Hotel
  • Holiday Inn Lethbridge Lethbridge
  • Holiday Inn Lethbridge Hotel Lethbridge

You should know

  • Pool access available from 9 AM to 10 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.