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5.0 out of 5

"Excellent service, excellent Food, breakfast is outstanding as well as their dinner restaurant. Spa is extremely nice and the staff simply outstandin ... " More

By a verified traveler on Wed 08 May 2019

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Hotel Description

5-star luxury hotel near Rossio Square

Heart of Lisbon

Within a 15-minute walk of this Lisbon Old Town hotel, you'll find Santos and Estrela Basilica. Rossio Square and Sao Bento Palace are also within 2 miles (3 km).

Poolside dining

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Enjoy the gym and perks like free WiFi. Enjoy the seasonal outdoor pool and unwind at the bar/lounge and poolside bar.

Double or Twin Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$352* Per night/room Dec 1 - Dec 2

Suite (Garden)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (Palace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (Palace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Olissippo Lapa Palace – The Leading Hotels of the World ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Olissippo Lapa Palace – The Leading Hotels of the World

Everyone (1) Couples (1) Family (1)
5 out of 5

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 2, 2020 by Susana Gerardo

Dear Guest, Thank you very much for your rating. Looking forward to welcome you back soon. Best wishes Susana Gerardo

5 out of 5
Excellent service, excellent Food, breakfast is outstanding as well as their dinner restaurant. Spa is extremely nice and the staff simply outstanding. I noticed that The hotel has a funny smell of humidity, I think their air condition needs an upgrade of some improvement with the smell. The room also has that smell.

Posted by on May 8, 2019

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Comment from Hotel Management

May 9, 2019 by Susana Gerardo

Dear guest, Thank you so much for your kindness, this is truly an amazing review, for which we are wholeheartedly thankful. Additionally, I am very glad that you classified our staff as outstanding, our aim is to provide the best to all of our guests. We also appreciate you had underlined the humidity smell as your opinion is always so important to take appropriate measures to keep improving our property. Please know we look very much forward to welcoming you again. Until then, I wish you the very best. Susana Gerardo

5 out of 5
The hotel and staff were excellent. The staff was beyond helpful, knowledgeable and catered to any of your requests!

Posted by on Feb 22, 2019

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Comment from Hotel Management

Feb 26, 2019 by Susana Gerardo

Dear guest, Many thanks for your short and sweet review.. We do hope you will be back to stay with us another time soon. We are all looking forward to welcome you. Yours sincerely, Susana Gerardo Guest Relations

About the Olissippo Lapa Palace – The Leading Hotels of the World

Location Rua do Pau da Bandeira, 4, Lisbon, 1249-021

Property Features

Olissippo Lapa Palace – The Leading Hotels of the World offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 2465 square feet (229 square meters) and includes a conference center. A seasonal outdoor pool, a fitness center, and a sauna are also featured at the luxury Olissippo Lapa Palace – The Leading Hotels of the World. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Lisbon hotel is smoke free.

  • 109 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2465 sq ft of conference space
  • 229 sq m of conference space
  • Built in 1870
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Alcantara-Terra Station (1.6 km / 1 mi)
  • Metro station: Rua Garcia da Orta Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Olissippo Lapa Palace – The Leading Hotels of the World offers 109 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets. This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Pillow options
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

Lapa Restaurant - Overlooking the pool and garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Le Pavillion - This poolside gastropub serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Rio Tejo - Overlooking the garden, this piano bar serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Lapa Palace Spa by Elemis has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Olissippo Lapa Palace – The Leading Hotels of the World offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Please note, some room types at this property are not available when booking a stay with children.
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property registry number - 0057
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way)
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lapa Palace
  • Lapa Palace Olissippo
  • Olissippo Lapa
  • Olissippo Lapa Palace Leading Hotels World Lisbon
  • Olissippo Lapa Palace Hotel
  • Olissippo Lapa Palace Hotel Lisbon
  • Olissippo Lapa Palace Lisbon
  • Olissippo Palace
  • Lapa Palace Hotel Lisbon
  • Lapa Palace Lisbon
  • Olissippo Lapa Palace – The Leading Hotels of the World Hotel
  • Olissippo Lapa Palace – The Leading Hotels of the World Lisbon

You should know

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.