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4.0 out of 5

"As reported to your staff, I swallowed a mouthful of water from the jug in the fridge and almost vomited immediately after. This condition remained fo ... " More

By a verified traveler on Mon 06 Feb 2023

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Hotel Description

Enjoy the free WiFi at this 3.5-star Casino motel

In Casino

Stay at this Casino motel and you'll be within half a mile (1 km) of Casino Folk Museum and 2 miles (3 km) of Queen Elizabeth Park. Casino Golf Club is within 2 miles (3 km) and Muckleewee Mountain Nature Reserve is within 12 miles (20 km).

Terrace

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, a garden, and dry cleaning are also on offer.

Superior Room (SUPERIOR ROOM)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$67* Per night/room Jun 8 - Jun 9

Executive Room (Executive R9)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room (Executive Twin)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

River Park Motor Inn ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for River Park Motor Inn

Couples (1)
4 out of 5
As reported to your staff, I swallowed a mouthful of water from the jug in the fridge and almost vomited immediately after. This condition remained for several hours. It seems that the water in the jug had been in the fridge for some time as it was almost completely frozen. We left the ice in the wash basin. Otherwise, we appreciated the generous room allocated to us and the friendly service. This feed back is given in the spirit of allowing you to improve already excellent service.

Posted by on Feb 6, 2023

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Comment from Hotel Management

Mar 15, 2023 by rpmi

Thank you for your feedbackCleaners have been advised to check these jugs daily

About the River Park Motor Inn

Location 123 Centre Street, Casino, NSW 2470

Property Features

River Park Motor Inn offers its guests a terrace, barbecue grills, and a garden. Public spaces have free WiFi. River Park Motor Inn also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 3.5-star Casino motel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 2 levels
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Casino Station (1.4 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

River Park Motor Inn offers 26 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Refrigerator
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 8 AM.

Onsite venue - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 9 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 30 per person
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • River Park Motor
  • River Park Motor Casino
  • River Park Motor Inn
  • River Park Motor Inn Casino
  • River Park Motor Inn Motel
  • River Park Motor Inn Casino
  • River Park Motor Inn Motel Casino

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.