Skip to main content
Beginning of main content

"Comfortable bed and spacious room. Easy check in. Welcoming staff. " More

By a verified traveler on Tue 24 Sep 2019

Enter dates to see availability

Hotel Description

Enjoy 2 restaurants at this 4-star West Drayton hotel

Close to airport

You'll find Stockley Park and Brunel University within 3 miles (5 km) of this hotel. Windsor Castle is within 9 miles (15 km) and Wembley Stadium is within 12 miles (20 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the spa tub, bar/lounge, and snack bar/deli.

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza London - Heathrow, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Crowne Plaza London - Heathrow, an IHG Hotel

Everyone (2) Couples (2) Business (1) Family (3)
4 out of 5
Comfortable bed and spacious room. Easy check in. Welcoming staff.

Posted by on Sep 24, 2019

Was this review helpful to you?
4 out of 5

Posted by on Aug 16, 2019

Was this review helpful to you?
3 out of 5
We paid an upgraded fee for a king sized bed but got a queen size. We learned that is what they call a king. There was supposed to be an iron in the room but it was a trouser press. Other than that, if you're seeing the sites, this hotel is too fast out. It takes at least 1 1/2 hour to get to anything so you lose a lot of valuable time.

Posted by on Jun 14, 2019

Was this review helpful to you?
5 out of 5

Posted by on May 31, 2019

Was this review helpful to you?
5 out of 5
I like it because was very easy to get into the train station and to Heathrow airport. didn't like there was no breakfast included

Posted by on Apr 24, 2019

Was this review helpful to you?
2 out of 5
There were some guests very noisy and the hotel staff didn’t do anything to change this.

Posted by on Apr 22, 2019

Was this review helpful to you?
4 out of 5

Highly convenient Heathrow location hotel.

Pros: Good location and serviced by the Hotel Hoppa shuttle. Two restaurants on site and bar. Free WiFi.
Cons: I did not notice a vending area although there was a small shop with sundries and souvenirs.
Location: As an airport hotel, the areas of interests to tourists are not nearby.
During a recent business trip I stayed at four different Heathrow area hotels. This was the one that I went back to for a second time.

Posted by , from Florida on Jul 27, 2015

Was this review helpful to you?
Comment from Hotel Management

Aug 25, 2015 by Hotel Management Team

Good Afternoon Thank you for your review, we are glad you came back to us for a second time! ALex

About the Crowne Plaza London - Heathrow, an IHG Hotel

Location Stockley Road, West Drayton, England UB7 9NA

Property Features

As a guest of Crowne Plaza London - Heathrow, an IHG Hotel, you'll find an indoor pool, a health club, a spa tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and a garden are also featured at the business-friendly Crowne Plaza London - Heathrow, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star West Drayton hotel is smoke free.

  • 465 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: West Drayton Station (3.3 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Crowne Plaza London - Heathrow, an IHG Hotel offers 465 accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6 AM to 10 AM.

Orwells Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Dr O Driscolls Irish Bar - This pub specializes in British cuisine and serves dinner and light fare. Open daily.

Starbucks - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 18.50 per person
  • Airport shuttle fee: GBP 7
  • Self parking fee: GBP 16.00 per day
  • Extended parking fee: GBP 16 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Heathrow
  • Crowne Plaza Heathrow London
  • Crowne Plaza London Heathrow
  • Crowne Plaza London Hotel Heathrow
  • Heathrow Crowne Plaza
  • London Crowne Plaza Heathrow
  • London Heathrow Crowne Plaza
  • Crowne Plaza Hotel London-Heathrow West Drayton, Greater London
  • Crowne Plaza West Drayton
  • Crowne Plaza London Heathrow Hotel West Drayton
  • Crowne Plaza London Heathrow Hotel
  • Crowne Plaza London Heathrow West Drayton
  • Crowne Plaza London Heathrow
  • Crowne Plaza London Heathrow an IHG Hotel
  • Crowne Plaza London - Heathrow, an IHG Hotel Hotel
  • Crowne Plaza London - Heathrow, an IHG Hotel West Drayton
  • Crowne Plaza London - Heathrow, an IHG Hotel Hotel West Drayton

You should know

  • Pool access available from 6:30 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

url importing http://travel.travelocity.com/London-Hotels-Crowne-Plaza-London---Heathrow,-an-IHG-Hotel.h4823-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Crowne-Plaza-London---Heathrow,-an-IHG-Hotel.h4823-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/London-Hotels-Crowne-Plaza-London---Heathrow,-an-IHG-Hotel.h4823-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.