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Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property
5-star luxury hotel near Gran Via, connected to a shopping center

Choose dates to view prices

Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

Lobby
Breakfast, lunch, dinner served; Spanish cuisine, alfresco dining
Premium bedding, down comforters, minibar, in-room safe
Breakfast, lunch, dinner served; Spanish cuisine, alfresco dining
Shower, rainfall showerhead, designer toiletries, hair dryer
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Spa
  • Parking availableParking availableParking available
  • Free WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Plaza de la Independencia 3, Madrid, Madrid, 28001
  • Popular LocationGran Via10 min walk
  • Popular LocationPrado Museum12 min walk
  • Popular LocationEl Retiro Park4 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)15 min drive

Room options

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, down comforters, minibar, in-room safe

Grand Suite

  • 560 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Alcala

Premium bedding, down comforters, minibar, in-room safe

Deluxe Alcala

10/10 Exceptional
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple

Premium bedding, down comforters, minibar, in-room safe

Deluxe Triple

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Dreamer

Dreamer | Premium bedding, down comforters, minibar, in-room safe

Dreamer

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe

Premium bedding, down comforters, minibar, in-room safe

Deluxe

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Madrid

City center stay.A stay at this Salamanca hotel places you steps from Puerta de Alcalá and within a 10-minute walk of Gran Via. Also, Prado Museum is within half a mile (1 km) and Puerta del Sol is within 2 miles (3 km).

What's nearby

  • Puerta de Alcalá - 1 min walk
  • Gran Via - 10 min walk
  • Prado Museum - 12 min walk
  • Puerta del Sol - 16 min walk
  • El Retiro Park - 4 min drive

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • Cappuccino Madrid - 1 min walk
  • Aarde - 1 min walk
  • Ramses Natsuki - 1 min walk
  • Patio de Leones - 1 min walk
  • El Perro y la Galleta - 2 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

5-star luxury hotel near Gran Via, connected to a shopping center
Hospes Puerta de Alcalá, a Member of Design Hotels offers its guests a full-service spa, a steam room, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Hospes Puerta de Alcalá, a Member of Design Hotels. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1830 sq ft of conference space
  • 170 sq m of conference space
  • Built in 1883
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hospes Puerta de Alcalá, a Member of Design Hotels offers 42 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Valet parking on site (EUR 39 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 31 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Farming classes
  • Full-service spa
  • Gym
  • Library
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 31 per person
  • Airport shuttle fee: EUR 99 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

How close is Hospes Puerta de Alcalá, a Member of Design Hotels to the airport?

Hospes Puerta de Alcalá, a Member of Design Hotels is 10.1 mi (16-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hospes Puerta de Alcalá, a Member of Design Hotels?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Hospes Puerta de Alcalá, a Member of Design Hotels on Jun 16, 2024 start from $300.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have an airport shuttle?

Hospes Puerta de Alcalá, a Member of Design Hotels offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of EUR 99 per vehicle.

Does Hospes Puerta de Alcalá, a Member of Design Hotels offer free breakfast?

Free breakfast isn’t provided at Hospes Puerta de Alcalá, a Member of Design Hotels, but buffet breakfast is offered for a fee of EUR 31 per person.

Is there a casino at Hospes Puerta de Alcalá, a Member of Design Hotels?

No, there is no casino at this hotel, but Casino Gran Via (14-min walk) is nearby.

What time is check-in at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hospes Puerta de Alcalá, a Member of Design Hotels?

Free parking is not available at this hotel. Valet parking is available for EUR 39 per day.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a pool?

Hospes Puerta de Alcalá, a Member of Design Hotels does not have a pool.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a restaurant?

Hospes Puerta de Alcalá, a Member of Design Hotels is home to Independencia, which features Spanish cuisine and al fresco dining.

Does Hospes Puerta de Alcalá, a Member of Design Hotels have a spa?

This hotel has a spa, which features massages, facials, and mani/pedis.

How close is Hospes Puerta de Alcalá, a Member of Design Hotels to downtown Madrid?

Hospes Puerta de Alcalá, a Member of Design Hotels is 0.8 mi away from Madrid.

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 475 out of 702 reviews" "
Rating 8 - Good. 147 out of 702 reviews" "
Rating 6 - Okay. 48 out of 702 reviews" "
Rating 4 - Poor. 23 out of 702 reviews" "
Rating 2 - Terrible. 9 out of 702 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location. Nice rooms with views to Puerta de Alcalá. Would recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location @ Puerta de Alcala. Very spacious nice and clean rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
great location, close to Retiro park and Serrano area with great restaurants around.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros: Great location, friendly and helpful front desk in AM and afternoon. Turn down in evening was nice with a bottle of wine and chocolates. Cons: Sauna was out of service and relaxing pool water was cold. Staff inconsistent- evening staff second day did not do turn down and didn’t seem to know anything about it.
Stayed 2 nights in Jan 2024

8/10 Good

Javier

Stayed 3 nights in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A marvelous hotel in a marvelous location
Clean, luxurious and spacious for a city hotel, the hotel is in the middle of a fun area that is incredibly convenient to many of Madrid's best barrios. You are at the corner of Parque Retiro, a few minutes walk from the best museums, and adjacent to the swanky stores and restaurants of Salamanca. The perfect location. And did I mention the friendly, knowledgeable and helpful staff? They made us feel very welcome, an oasis of calm in the swirl of Alcala.
Stayed 6 nights in Nov 2023

10/10 Excellent

Cameron

Stayed 2 nights in Nov 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Andrew, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023