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 Montego Bay •1 Room
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Sandals Royal Caribbean - ALL INCLUSIVE Couples Only

5-star property
Mahoe Bay, Montego Bay, Saint James 1-855-201-7819
3.9 out of 5
Good!
See all 236 travelocity Reviews

"The rooms are extremely nice and ALL the resturaunts serve excellent food. I temporarily gain weight each time I come here.They are always improving t ... " More

By KATHYT, from Chicago, IL on Wed 30 Oct 2013

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Hotel Description

5-star beachfront property with 7 outdoor pools

Beachside getaway

You'll find Blue Diamond Shopping Centre and Whitter Village within a 15-minute walk of this Montego Bay property. Half Moon Golf Course and Dead End Beach are also within 6 miles (10 km).

All-inclusive

A full-service spa, 8 restaurants, and 7 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with beach cabanas and beach umbrellas. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like buffet breakfast and a roundtrip airport shuttle.

Luxury Room, 1 Bedroom, Garden View (Royal Sanctuary Grande Luxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Room, 1 Bedroom, Garden View (Crystal Lagoon Honeymoon Butler Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Suite, 1 Bedroom, Garden View (Crystal Lagoon Butler Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Penthouse, 1 Bedroom, Ocean View (Crystal Lagoon Penthouse Butler Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Patio (Crystal Lagoon Hideaway Swim-up)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Balcony (Crystal Lagoon Hideaway)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sandals Royal Caribbean - ALL INCLUSIVE Couples Only ratings based on 236 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sandals Royal Caribbean - ALL INCLUSIVE Couples Only

4 out of 5

Love the food and entertainment

The rooms are extremely nice and ALL the resturaunts serve excellent food. I temporarily gain weight each time I come here.They are always improving the landscape. I've been to the Riu in Ochos Rios and Negril?? But at least once a year we come to the one in Montego Bay since its opening a few years back. I love the proximity to the airport. The only problem I have is that I know all the nightly entertainment acts. I love the Michael Jackson show. I love the steel drum band that they bring in. I love the nightime beach parties. I love the bands that play before the night club Pacia opens. Don't care for the fire eater. There seems to be a cutback in the staff of entertainers and waitresses. You now have to get your own drinks and miss part of the nightly show. I've seen Grease at least 4 times. I guess they don't expect repeat guest. Why do the entertainers practice since they always do the same acts every year? There are two acts that are the same acts at the Grand Pallidium. The daytime entertainment is much better at the Iberostar Resort. (I visit Jamaica often). They need to improve the daytime entertainment. AGAIN, I love the Michael Jackson show. I think they should put up those bug zappers to kill the MANY mosqiutos. There used to be an opera singing bartender (I thought that was pretty neat). The fact that they have nightly entertainment puts them way above the rest. I've been to resorts with no nightly entertainment and thats a HUGE mistake. When I go on vacation, I just want to sit back RELAX with good food and be entertained.

Posted by , from Chicago, IL on Oct 30, 2013

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4 out of 5

Great Place

Bought a vacation package to attend a friend's wedding.

Posted by , from NY on Oct 23, 2013

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5 out of 5

Excellent place!

So happy I chose Riu for my first trip to Jamaica.  Everything about this place was great, especially the staff.  You really can't go wrong here, and I will definitely be staying here again in the future.

Posted by , from Conroe, TX on Aug 24, 2013

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5 out of 5

great vacation

MY SON AND I DECIDED TO TAKE A TRIP TOGETHER I'M GLAD WE PICKED UP RIU MONTEGO AS OUR HOTEL IT'S LOCATED SO CLOSE TO THE AIRPORT THE PLACE WAS GREAT, HUGE POOL, LOVED THE WET BAR THE FOOD WAS EXCELENT,THE STAFF VERY FRIENDLY, ROOM KEPT VERY CLEAN,

Posted by , from Little Rock, AR on Aug 15, 2013

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4 out of 5

Great vacation spot!

We went to the RIU Montego Bay with some trepidation, the reviews from various sites are somewhat mixed. We left he resort wondering what all the fuss was about! Yes, the RIU is more of an economy resort. Yes, some resorts offer more amenities -like free scuba and transportation to and from the airport included, but the RIU excels in customer service, friendliness of the staff, a welcoming atmosphere, great drinks, good food, and a desire of seemingly everyone there to ensure that you have a great vacation in Jamaica! The PROs: * The Food - Despite what you will read in some of the reviews, the food was quite good every night. The lamb and the grilled tomatoes were excellent! The steakhouse restaurant was god (except for the appetizers which were pretty bad - fried frozen onion rings and wings -the mushrooms were good though). The jerk chicken and pork on the beach were great as was the red beans and rice. * The rooms - We were in building 6 on the beach. We had beautiful views of the ocean and sunsets and were far enough from the pool that the noise wasn't an issue. The room was clean and the fridge and liquor were kept filled (they say it is filled every two days but the guy will fill yours if you ask him as he is working the other rooms. * The pool - Beautiful huge pool! The staff at the swim-up and at the main bar were great. The drinks were great (if you want more/less/no alcohol just ask -they are more than willing to fix drinks to your taste! The pool staff are quick to control obnoxious drunks and keep the rowdier elements under control. * The beach - The beach is not world class (not bad, just not a lot of it) but there are plenty loungers and it is very clean and mostly stone free. * The water - Beautiful! CONs: * The beach - There just isn't a lot of beach here. There is enough but not great expanses of white sandy beaches. Also, the beach sand only goes out about 20 feet into the water, then you get that yucky beach-mud stuff that squishes between your toes. It isn't that way up closer to the pool side buildings but down around buildings 5-6 it is pretty gross. * The pool - The pool and the pool bars close WAY too early! It's a resort for goodness sake, the pool is closed at 6:30pm? Seriously?? * The entertainment - They try but they are just not very good. * The restaurants - They require reservations and are quickly booked up. It is unlikely that you will be able to set up reservations for anything closer than a couple days away (for example, we went Saturday to see if anything was available for that night and were told that there was nothing available for any of the restaurants until Tuesday!). That said, go ahead and get dressed, go to the first seating (7pm) and ask the hostess if you can get in. We were able to get 2nd (9pm) seating for the steakhouse with no trouble. Being nice to the staff helps! * The beds - The hardest bed I have ever slept on! I liked it because I had a sore back when we arrived, my wife equated it to sleeping on a park bench. Also, the "King" was actually two twins pushed together with one headboard and no anchor strap. It was awkward! ADVICE: Tips - Take a minimum of couple hundred dollars U.S. (you WILL NOT need to exchange at the airport regardless what they try to say when you get off the plane!) in small bills! The wait staff doesn't ask but they do accept tips, so do the bartenders -and the way they treat you, they deserve them! Everyone offsite (drivers, guides, tour guides, whatever, are VERY upfront, they expect a tip for doing everything and anything. There isn't anywhere to get cash after you leave the airport so bring it with you. It will cost you $20 U.S. to take a taxi from the airport. If the resort sets up a taxi for you, it costs the same. The return trip costs the same. * Tours - DO go to Bob Marley's AND to Dunn River Falls. DON'T do the both-in-one-day trip that is sold at the tour desk out front. We did and there just isn't enough time to do it all right. We wound up at the falls very late in the day and had to rush the climb. The falls could be a whole day trip alone. For reference: the trip to Bob Marley's house on the mountain roads is like a thrill ride! Narrow mountain roads and jam packed towns are worth the trip along. The guide you will have at the Marley compound (Benjamin, if you are lucky!) is a blast -remember, he isn't allowed to smoke on the tour but you are encouraged by him often should you so desire (we didn't)! There are a lot of interesting things to see there and the guide does make it a lot of fun. An FYI in case that last part wasn't clear enough - yes, there are drugs there for sale and those who buy DO light up as soon as they purchase them but No you are not required to purchase them. It's quite a cultural experience! Remember, IT IS illegal in Jamaica so if you do partake in the "amenities" don't be dumb enough to try to bring them home and get nailed by the dogs in the airport -Jamaican jails are not as hospitable as the RIU! Another tour is the snorkel/Margarettaville catamaran trip. We did it, it was fun. DON'T buy any of the stuff at the store they take you to though! It's a rip off! No, the watches are not real no matter what they tell you! Remember, if you sit up front and there is any chop, you WILL get drenched! OVERALL: The resort was great and we had a blast. We had very little to complain about. I would seriously recommend the RIU to my friends ... and you to!

Posted by , from Orlando, FL on Jul 27, 2013

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4 out of 5

Great hotel, nice pool, OK beach, good food

The RIU Montego Bay all inclusive resort is one of the nicer hotels in MB. We stayed here for 5 nights in Jun 13. Hotel is a very short distance from airport. The hotel in general is very nice; pool is clean, food is average, entertainment is good; staff is excellent and they encouraged people to do activities to have a good time. The mini bar in the room is very limited and they restocked every two days. I wished they had a game room with video, pool table, etc for the kids when they want to take a break from the pool/beach. There is a sport bar with pool table but you have to pay for it and it's mainly for adults. I love the jerk chicken at the beach for lunch. In all I would stay at this resort again if have a chance.

Posted by , from Davenport, IA on Jun 22, 2013

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3 out of 5

Nice hotel

Great service,people are very friendly, food was so so, same thing daily, got tiresome. Bed and pillows are hard. Rooms clean. Grounds are impeccable. Nightly entertainment was awesome. Overall good stay.

Posted by on Jun 14, 2013

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1 out of 5

We would not recommend this hotel.

Pros: theme restaurants were very good.
Cons: No free Internet
We paid for an ocean view room and there was no ocean in view. The bed and pillows were very uncomfortable. We had to look for pillow cases. We finally found someone with some in a cart. Also, for two nights we did not have face cloths and hand towels. Finally, the worst part was that there were ROACHES in the room! We asked the front desk manager to have the room sprayed. However, no one came. Now we are hoping we did not bring any home. We will not return to this hotel.

Posted by , from Cleveland, OH, USA on Apr 13, 2013

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4 out of 5

Some of the coolest and friendliest staff/people around!

Pros: Free breakfast
Greeted with rum punch in lobby. Registration a breeze. Took a 1/2 day to catch on to where everything was and learned what to do. Food available at anytime, day or night. Great drinks although I feel they could have had more alcohol. They pleasantly abliged when asked to add more. The first morning there, we went to pool at 8:30 am to find every seat taken. Some people never came back to their seats all day. That was frustrating. We learned quickly to put our towels at night when we went to bed - I dont agree with this but it was the only way to get a chair that we actually used! The jerk chicken on the beach was amazing! Shows were great! The resort was clean, rooms were clean but nothing fancy. The grounds were well manicured and Riu has the best staff ever! I loved all of them! The most facinating people I ever met. They are so laid back, fun and helpful! The only con I have is no bar for the beach and the pool bar sometimes took 5-10 minutes to get a drink. A great place, a great location and I would definitely go back!

Posted by , from Cincinnati, OH, USA on Apr 11, 2013

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5 out of 5

Awesome trip

Pros: Free breakfast, Free Internet, Quiet
Everything was perect and beyond expectation. Bring a pool float and own snorkeling gear. Get out by the island for good shells. Food was great and drinks were awesome. Clean with an awesome staff!

Posted by , from Monroe, MI, USA on Apr 8, 2013

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About the Sandals Royal Caribbean - ALL INCLUSIVE Couples Only

Location Mahoe Bay, Montego Bay, Saint James 167

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (non-alcoholic beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Scuba-diving certification
  • Scuba-diving lessons
  • Tennis lessons
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Scuba diving certification not included
  • All available beverages included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • All meals included
  • Minibar (only non-alcoholic beverages included)
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Sandals Royal Caribbean - ALL INCLUSIVE Couples Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At Sandals Royal Caribbean - ALL INCLUSIVE Couples Only you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a 24-hour health club, a sauna, and a garden. You'll have access to the outdoor pool at a partner property. This 5-star Montego Bay property is smoke free.

  • 232 guestrooms or units
  • 3 levels
  • 13 buildings
  • 8 dining venues
  • 5 bars or lounges
  • 717 sq ft of conference space
  • 65 sq m of conference space
  • Buffet breakfast (free)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Transport

  • Property shuttles: Free airport shuttle

Room Amenities

Sandals Royal Caribbean - ALL INCLUSIVE Couples Only offers 232 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.

Royal Thai - Overlooking the ocean and garden, this restaurant specializes in Thai cuisine and serves dinner only. Reservations are required.

The Regency - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Le Jardinier - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.

Eleanors - Overlooking the garden, this fine-dining restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Bamboo Shack - This beachfront restaurant serves lunch only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

7 outdoor swimming pools are on site along with a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Ziplining nearby
  • Ecotours nearby
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Basketball on site
  • Scuba diving on site

Spa Services

Red Lane Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property caters to couples, including same-sex couples.

Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel is exclusively for adult couples.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18

Hotel Names

  • Sandals Royal Caribbean - ALL INCLUSIVE Couples Only Montego Bay
  • Sandals Royal Caribbean Inclusive
  • Sandals Royal Caribbean Inclusive Resort All
  • Sandal Royal Caribbean
  • Sandals Royal Caribbean Montego Bay
  • Sandals Royal Caribbean
  • Sandals Royal Caribbean Resort Jamaica
  • Sandals Royal Caribbean All Inclusive Couples Montego Bay
  • Sandals Royal Caribbean All Inclusive Couples
  • Sandals Royal Caribbean Private Island All Inclusive

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.