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Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5-star property
Norman Manley Blvd, Negril, Westmoreland 1-855-201-7819
3.7 out of 5
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See all 19 travelocity Reviews

"Each team member Greeted me with a smile, the food services , alcohol & everything else was outstanding. I will extremely visited again & make sure I ... " More

By a verified traveler on Tue 08 Aug 2023

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Hotel Description

5-star beachfront property near Seven Mile Beach

Beachside getaway

You'll be steps from Kool Runnings Water Park and a 5-minute walk from Jamaica Beaches. Seven Mile Beach and Percy's Riverside Retreat are also within half a mile (1 km).

All-inclusive

A full-service spa, 9 restaurants, and 7 outdoor pools are all featured at this all-inclusive property. Dine at the beachfront restaurant and relax with beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the picnic area.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$422* Per night/room Oct 2 - Oct 3

Premium Suite, Ocean View (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Suite, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Suite, Beachfront (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Everyone (11) Couples (3) Family (5)
5 out of 5
Each team member Greeted me with a smile, the food services , alcohol & everything else was outstanding. I will extremely visited again & make sure I tell my family & friends. Caught a few names Jovain ( chef at Ocean) & Ford. If i missed out on names don’t worry, you guys all were pleasant. 😍😍😍

Posted by on Aug 8, 2023

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3 out of 5
24/7 food and drink availability was not true. After 11pm limited to no food availability. No evening cocktail room service. On beverage in room bar was beer, coke and water. All options came with a 25.00 minimum charge. If this is all-inclusive I can do without

Posted by on Jul 21, 2023

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4 out of 5
While azul is a beautiful property, good food and mist of the staff were awesome, we had a real problem with a couple of their”activities”. They sut ep a PA system right by where we were on the beach and had thumping dance music BLARING while someone kept talking on a microphone to instruct 6 people thru excercises. I mean it was LOUD! We ended up leaving the beach because it was so irritating. Then, the next day, they set up the same system right below our room and again BLARING! We complained to a manger and they turned the music down 5 minutes and then turned it back up. All this to entertain just a handful of people. This was our 7th trip to Azul, and I doubt we’ll be back.

Posted by , from Ruidoso on Apr 10, 2023

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Comment from Hotel Management

Apr 18, 2023 by Hotel Management

Dear Leslie, Thank you for your wonderful review of your experiences at Azul Beach Resort Negril by Karisma, it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience.There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts.Thank you again and we look forward to your next visit to the Azul Beach Resort Negril by Karisma.Best regards,Hotel Management

3 out of 5

Posted by on Feb 25, 2023

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3 out of 5
The beach.

Posted by on Aug 1, 2022

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Comment from Hotel Management

Aug 2, 2022 by .

Dear Lettrice, Thank you the wonderful review about our resort's beach; greatly appreciated.

2 out of 5

Posted by on Jun 8, 2022

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4 out of 5
Although it seems like all the rooms are facing at a slant the ocean, bottom floor will not see it. They will have that beautiful swim out, patio so it might be a trade off. Second floor, and third floor.... we get to see strategically placed palms, and here there a tiny ocean view. hahahahaha I thought it was sort of funny, yet tragic at the same time. Room AC was great, Television service was out 2 days out of 5, but we had WiFi, and managed. The bathroom had no small light in case you had to make a trip in the middle of the night you will be blinded by the light, and the vent was pretty loud too. Our shower had a mind of its own, and went from hot to cold, to hot....also it did not drain properly, and on the 3rd day coming back to room it smelled like urine. Maybe pumbing issues. Room had double sinks, with wobbly fixture, and only the left side had a goose neck, and the right side had a pin trap, and left side was leaking and at times surprised me to step into a puddle of water. Bed was HUGE and comfortable. Room came with a mini fridge empty but room service was PROMPT and exemplary in bringing drink or food. Shows were great, enjoyed them. No elevators. Communication was bad on last day, the room service and I went to the same lobby that was not in operation at 5 AM... The pick up was also arranged to go there as well. Then they had us walk with luggage all the way over to the other lobby. People you need to tell guest where to go so they do not get confused.

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 9, 2022 by .

Dear Zoltan, Thank you for sharing your detailed review with us as well as your four star ratings. On behalf of the management and staff, please accept our sincerest apologies for the numerous issues you had encountered during your vacation. We continually strive to improve the service and quality of the vacation experience we offer here at the Azul Beach Resort Negril by Karisma which we did not seems to fulfil your expectations. Our team use feedback like yours to assist with their overall desire to deliver a world-class vacation experience for all our valued guests like yourself. We at Azul Beach Resort Negril Jamaica are indeed grateful for your visit and hope you for your return where we get another opportunity to create a more fantastic vacation for you and yours.

5 out of 5
The staff definitely made the trip more entertaining! They were so wonderful! My only downside was the food wasn't that great but it was still good

Posted by on Apr 15, 2022

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Comment from Hotel Management

Apr 15, 2022 by .

Dear Latoya Travelocity, Thank you for sharing this amazing review us. We are indeed happy to hear how much the staff made this trip special for you. We are so sorry to hear how much you did not like to food. Thank you for visiting an we hope to see you once again.

4 out of 5

Posted by on Aug 26, 2021

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3 out of 5
All in all the property and staff were good enough for the location. The meals were OK , but not exceptional. There was not much entertainment for the evenings and none at all during the day. There was no protocol for tipping. However, the main problem for the location is the two plus hour drive from airport My return transportation, (JTL) was a no show and required a $100.00 taxi to make my flight. The Hotel offered little or no reason or information if the ride with JPL was coming or not. This safu has greatly tainted my enthusiasm to book this facility again.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 8, 2021 by Anna, Head of Customer Services

Thank you for sharing your feedback following your recent stay with us at the Azul Beach Resort Negril by Karisma. Please accept our sincerest apologies for the issues you encountered during your experiences at the resort. We continually strive to improve the service and quality we offer and here at the Azul Beach Resort Negril by Karisma our team use feedback like yours to assist with their ongoing team training and overall desire to deliver a world-class vacation experience for all. We do hope that you will give us the opportunity to welcome you back again in the future.

About the Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

Location Norman Manley Blvd, Negril, Westmoreland

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks, and select beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/body boarding

Land activities
  • Fitness facilities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities

Not included

  • Motorized water sports
  • Scuba-diving lessons
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Surfing/bodyboarding included
  • 24-hour room service
  • A la carte dining included
  • Fitness facilities included
  • Volleyball included
  • Soccer (football) included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All meals included
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included

Property Features

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 7 outdoor swimming pools, a sauna, and a fitness center. There are 9 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars, and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. A children's pool, spa services, and a library are also featured at the luxury Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Negril property.

  • 283 guestrooms or units
  • 9 dining venues
  • 3 bars on the beach
  • 4 swim-up bars
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 7
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers 283 accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7 AM to 11 AM.

Mahogany - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Di Romagna - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Ackee - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.

Garfield Beachouse - This beachfront restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.

Hua Hin - This fine-dining restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Rowing or canoeing on site
  • Golfing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Kayaking on site
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

Vassa Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Minimum age to access spa is 3
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • All Inclusive Azul Sensatori
  • Azul Sensatori All Inclusive Hotel Jamaica
  • Azul Sensatori Jamaica
  • Jamaica Azul
  • Jamaica Azul Sensatori
  • Jamaica Sensatori
  • Sensatori All Inclusive
  • Sensatori Azul Jamaica
  • Sensatori Jamaica
  • Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.