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Riu Montego Bay - Adults Only - All Inclusive

3.5-star property
Mahoe Bay, Ironshore, Montego Bay, Saint James 1-855-201-7819
4.1 out of 5
Very good!
See all 63 travelocity Reviews

"The property was beautiful & very nice & I enjoyed the multiple pool areas & day time activities. I was disappointed in the lack of live entertainme ... " More

By a verified traveler on Tue 21 Jun 2022

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Hotel Description

3.5-star beachfront property with 5 outdoor pools

On the beach

With a stay at this Montego Bay property, you'll be steps from Blue Diamond Shopping Centre and a 5-minute walk from Whitter Village. Half Moon Golf Course and Dead End Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach snorkeling, or relax with sun loungers. Enjoy a meal in one of the 4 restaurants and perks like free buffet breakfast and free self parking.

Standard Room (U)

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$364* Per night/room Jul 27 - Jul 28

Family Room (E)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room, Garden View (U)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Suite, Ocean View (E)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Suite, Ocean View (L)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Garden View (L)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Riu Montego Bay - Adults Only - All Inclusive ratings based on 63 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riu Montego Bay - Adults Only - All Inclusive

Everyone (23) Couples (20) Family (12)
4 out of 5
The property was beautiful & very nice & I enjoyed the multiple pool areas & day time activities. I was disappointed in the lack of live entertainment. There was no music or anything playing during the day/evening. More of this to set the scene would have been nice. There was also an unexpected dress code for men to have no sleeveless shirt but this wasn’t shared with us or displayed anywhere and you couldn’t eat if you were a guy with no sleeves in your shirt.

Posted by on Jun 21, 2022

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5 out of 5
I liked the property. It was beautiful. The food was delicious huge variety and the drinks were awesome! They have a BBQ station on the beach that was awesome! I think the staff needs to be more friendly and helpful. You didnt feel welcomed by the employees and some chose who they prefer to help. But other than that it was a great trip

Posted by on Jun 9, 2022

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5 out of 5
Best experience.

Posted by on Jun 3, 2022

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4 out of 5
Definitely a nice peaceful getaway. A place for relaxation and options for entertainment.

Posted by on Jun 2, 2022

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5 out of 5
The staff is amazing; the facility is clean even though there were glitches with the first room checked in. However, that situation was rectified. The best experience is the service from the staff, thank you.

Posted by , from Fort Myers on May 5, 2022

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5 out of 5
Just returned home from an amazing stay at Riu Mo-Bay. The place is MASSIVE, beautiful, clean, and run like a well-oiled machine. The check-in line was long but the process was short. Check-out was very simple. There are taxi services available if you want to venture out. Excursions can be booked on-site as well. The staff were friendly and so hype for everything. We got courtesy calls the first couple of days. Had our toilet issue fixed very quickly. Entertainment was lined up every single day. No regrets.

Posted by on May 1, 2022

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4 out of 5
Very clean and well kept

Posted by on Apr 12, 2022

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1 out of 5
This place was the worst. Never have I ever stayed somewhere that housekeeping collects the used towels and does not replace them. I got back to my room and there were no towels. I immediately called the front desk and they promised to bring them as soon as possible. 45 minutes later, nothing! I called again and they assured me someone was coming. Another 45 minutes pass. This was outrageous! They also dont stock the mini bar and it is not an allergy friendly resort. I would never recommend this place!

Posted by , from Jamaica on Apr 6, 2022

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Comment from Hotel Management

Apr 7, 2022 by Online Reputation Manager

Dear FOEVOS, Thank you for taking the time to leave us a review. As service is one of our key values and we make every effort to please our guests, we regret to find that we may have missed out on some details and that you encountered the mentioned inconvenience due to the lack of towels. Please rest assured that we will communicate your feedback to our management team in order to improve our guest’s service as we sincerely hope we will have the opportunity to welcome you back again for a true RIU experience! We wish you all the best, Hotel Riu Montego Bay Online Reputation Manager

4 out of 5
Beautiful property with exceptional customer service

Posted by on Apr 2, 2022

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5 out of 5
It was like a community…didn’t need to go outside of my resort if I didn’t want to. Staff was very professional and friendly. Food was great!!! Property was clean and they brought the party if you wanted it. Was great!!!!

Posted by , from Evanston on Mar 31, 2022

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About the Riu Montego Bay - Adults Only - All Inclusive

Location Mahoe Bay, Ironshore, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Scuba-diving lessons

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Theme parties

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving excursions
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite nightclubs included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • Scuba lessons included
  • In-room liquor dispensers
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • All land sports and fitness activities and facilities are included
  • Theme parties included

Property Features

Riu Montego Bay - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Montego Bay - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A nightclub, a spa tub, and a fitness center are also featured at the eco-friendly Riu Montego Bay - Adults Only - All Inclusive. Free self parking is available. A complete renovation of Riu Montego Bay - Adults Only - All Inclusive was completed in September 2020. Smoking is allowed in designated areas at this 3.5-star Montego Bay property.

  • 826 guestrooms or units
  • 4 levels
  • 7 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Montego Bay - Adults Only - All Inclusive offers 826 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (free)
  • Television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Rose Hall - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Sofia - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Golden Dragon - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Kulinarium - Onsite restaurant. Reservations are required. Open daily.

Exodus - Onsite lobby lounge. Open daily.

Nearby Activities

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Kayaking on site
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18

Hotel Names

  • All Inclusive Montego Bay
  • All Inclusive RIU Montego Bay
  • Montego Bay All Inclusive
  • Montego Bay RIU
  • Montego Bay RIU All Inclusive
  • RIU All Inclusive Montego Bay
  • RIU Inclusive Resort Montego Bay All
  • RIU Montego Bay
  • RIU Montego Bay All Inclusive
  • Hotel Riu Montego Bay Ironshore, Jamaica
  • Riu Hotel Montego Bay
  • RIU Montego Bay All Inclusive All-inclusive property
  • RIU Montego Inclusive inclusi
  • Riu Montego Inclusive Montego
  • RIU Montego Bay All Inclusive
  • Riu Montego Bay - Adults Only - All Inclusive Montego Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.