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Deja Resort All Inclusive

3.5-star property
92 Gloucester Avenue, Montego Bay, Saint James 1-855-201-7819
3.7 out of 5
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See all 31 travelocity Reviews

"The property’s best attributes are the staff. The rooms and property are clean, but definitely in need of many aesthetic touch ups. " More

By a verified traveler on Thu 16 Mar 2023

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Hotel Description

3.5-star beach property near Doctor's Cave Beach

Hip Strip stay

A stay at this Hip Strip property places you steps from Doctor's Cave Beach and within a 5-minute walk of Jamaica Beaches. AquaSol Theme Park and Montego Bay Marine Park are also within 2 miles (3 km).

All-inclusive

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free property. Families will appreciate the onsite laundry facilities, kid-friendly dining, and free supervised childcare. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$186* Per night/room Apr 25 - Apr 26

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deja Resort All Inclusive ratings based on 31 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Deja Resort All Inclusive

Everyone (13) Couples (10) Family (6)
5 out of 5
The property’s best attributes are the staff. The rooms and property are clean, but definitely in need of many aesthetic touch ups.

Posted by on Mar 16, 2023

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Comment from Hotel Management

Mar 17, 2023 by Dahlia Walker - Operations Manager

Dear Valued GuestThank you for taking the time to share your experience with us.We appreciate the positive feedback and look forward to hosting you again very soon.Thank you for choosing Deja Resort.We appreciate the business.

3 out of 5
They lied with the pictures. There is no beachfront with this property. You get the same food every day. The female staff is rude and unpleasant.

Posted by , from St. Louis on Feb 23, 2023

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Comment from Hotel Management

Feb 27, 2023 by Dahlia Walker - Operations Manager

Dera Valued GuestThank you for taking the time to share your experience with us.We appreciate your feedback but in reference to the above re beach front. Deja Resort has never advertised beachfront for this property. We have a few Oceanview rooms which are upon availability. Our location is on the hip strip and Infront of the Doctors Cave Beach. We apologize if there were any misunderstanding. With regard to rude and unpleasant females, we would have appreciated a little more details as to where you had experienced this and names if possible. Deja Resort apologizes for any inconvenience caused during stay and hope you will give us another opportunity to host you in the near future.Thank you for choosing us.

4 out of 5
Deja hotel is in a great location for everything. After reading most the reviews online and my friend experience there I thought “some people you just can not make happy”. Well, this is my experience. The staffs were amazing. From the front desk to the back. Just naming the names you remember wouldn’t be unfair for the ones you don’t remember. Food/ drinks was ok. Same food options over and over again. No snack station on site. If you something to eat at night or even between times giving for eating. You do not have an option. I didn’t care because I was on the road most of the times away but when I wasn’t it would’ve been nice. The biggest problem I had was the room. Where to start? No phone in my room. The bed didn’t have a blanket. Half the baseboards were covered with black dirt, and the other half were missing. The lamp shade were dirty. The curtains supposed to be white but the bottom was black like it needed to be washed or replaced with new once. After flushing the toilet it smells like it has plumbing problems. The bathtub needs to be replaced. Water pressure didn’t seem to ever have pressure. The pool was taken over by leafs and needed to be clean. The room was clean it that helps. If you live a certain way and have a well kept room with nice furnishings this is not the place for you. Personally, I wouldn’t go back until they have a complete remodeling or deep cleaning done.

Posted by on Jan 25, 2023

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Comment from Hotel Management

Jan 27, 2023 by Dahlia Walker - Operations Manager

Dear Valued GuestThank you for giving us a reasonable rating but most of all, your experience is very important to us.I must apologize for the experience you had with cleanliness, renovation and other areas mentioned.I hope you were not inconvenienced in any way from the issues stated above but we hope you will give us another opportunity to host you in the near future.Deja Resort wants to thank you for choosing us and also that your business is appreciated.

5 out of 5
Great staff, excellent food, family/homely type atmosphere.

Posted by on Nov 3, 2022

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Comment from Hotel Management

Nov 3, 2022 by Dahlia Walker - Operations Manager

Dear Valued GuestThank you for taking the time to share your experience with us.We appreciate the great feedback and look forward to hosting you again very soon.

1 out of 5

Posted by on Oct 24, 2022

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4 out of 5
The staff were great all around

Posted by on Aug 24, 2022

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Comment from Hotel Management

Aug 26, 2022 by Dahlia Walker - Operations Manager

Dear Valued GuestThank you for sharing such a short but great review.We appreciate the awesome feedback and look forward to hosting you again very soon.

1 out of 5
My husband and I are seniors. After checking in, we had to climb five sets of stairs to our room located on the second floor. In the room the following were missing: telephone, room directory, exit procedures in case of a fire or other emergency. After descending 5 flights of stairs to lodge a complaint, because of not having a directory or phone in the room, the alternative we were offered is to repack our suitcases and move to another room on the first floor almost midnight .Next morning we left dissatisfied. However, quite noteworthy were the ladies on duty at at the front desk that morning - Nataylia and Jeneilia. They were extremely polite and very helpful.in helping to alleviate the situation. I am a born and bred Jamaican, my husband is not. The situation became quite tenuous and embarassing. We are writing to Deja for some kind of compensation.

Posted by on Aug 7, 2022

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2 out of 5
Friendly personal. pictures and description of resort FALSE. NOT TRUE. TERRIBLE FOOD. STREET IN FRONT OF BUILDING A LOT OF DRUG DEALERS

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 15, 2022 by Dahlia Walker - Operations Manager

Dear Valued Guest Thank you for taking the taking the time to share your experience with us. We appreciate the feedback. Deja Resort apologizes for the unpleasant experiences during stay.Same will be addressed.

1 out of 5
I spent five days without hot water to shower, I complained they came and checked but couldn’t do anything about it. No bottles water was offers. Rooms are very outdated. The same food every morning. The picture that shows on the travel side is different from in person. I’m very disappointed. Asked for some kind of refund and nothing was done about it. Will never stay there again.

Posted by on Nov 27, 2021

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Comment from Hotel Management

Dec 9, 2021 by Dahlia Walker - Operations Manager

Dear Valued Guest, Thank you for taking the time to share your experience with us. Firstly, I must apologize for the negative experience during stay. This is definitely unusual and uncommon experience we offer our guests. We will be investigating each case individually. Our aim is to please each and everyone of our guests as your experience is very important to us. I am not sure if you had asked to speak with a manager as these situations would have normally be escalated to a manager on duty. Once again we apologize for your experience and will evaluate the way we resolve our guest issues and requests. Thank you so much for bringing these issues to our attention. We hope that you will give us another opportunity to host you in the near future.

5 out of 5
I love the atmosphere.

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 27, 2021 by Dahlia Walker - Operations Manager

Dear Valued Guest, Thank you for sharing your experience with us. We appreciate the great feedback and look forward to hosting you again very soon.

About the Deja Resort All Inclusive

Location 92 Gloucester Avenue, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Activities and facilities/equipment
Land activities

  • Fitness facilities

Lessons/classes/games
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • Dancing classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Spa/beauty facilities and services not included
  • Additional gratuities accepted
  • Surcharge for premium or imported non-alcoholic beverages
  • Onsite live performances included
  • Gratuities not included
  • Fitness facilities included
  • All meals included

Property Features

Deja Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Unwind on the private white sand beach, located just 11 meters away. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Deja Resort All Inclusive like an outdoor pool and a 24-hour fitness center. Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a spa tub, a garden, and a terrace. Limited free parking is available on a first-come, first-served basis. This 3.5-star Montego Bay property is smoke free.

  • 93 guestrooms or units
  • 3 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Karaoke
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and cruise terminal shuttle
  • Parking: Free self parking

Room Amenities

Deja Resort All Inclusive offers 93 accommodations with safes and coffee/tea makers. 37-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Waterfalls Restaurant - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Jammin Grill - This poolside café specializes in international cuisine and serves lunch and light fare. A children's menu is available. Open daily.

Deja Bar - Onsite bar. Open daily.

Jammin Bar - This bar is located by the pool. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Deja Resort All Inclusive offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. On-site PCR and antigen/rapid COVID-19 testing are both available for a fee. The property requires all guests receive on-site antigen/rapid COVID-19 testing (USD 25 per person, per stay). This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), Safe Travels (WTTC - Global), and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Smoke detector
  • Onsite COVID-19 testing (Antigen) is required
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • COVID-19 testing fee (antigen/rapid screening): USD 25 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per room
  • Airport shuttle fee per child: USD 0 (up to 14 years old)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gloucestershire Hotel
  • Gloucestershire Hotel Montego Bay
  • Gloucestershire Montego Bay
  • Hotel Gloucestershire
  • Gloustershire Hotel Montego Bay
  • Gloustershire Montego Bay
  • Deja Resort Montego Bay
  • Deja Montego Bay
  • Deja Resort All Inclusive Montego Bay
  • Deja Resort
  • Deja Resort All Inclusive
  • Deja All Inclusive Montego Bay
  • Deja All Inclusive
  • Deja Inclusive Inclusive
  • Deja Resort All Inclusive Montego Bay
  • Deja Resort All Inclusive All-inclusive property
  • Deja Resort All Inclusive All-inclusive property Montego Bay

You should know

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.