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4.2 out of 5

"Very disappointed for St Patrick’s day the local hotel told me my suite did NOT come with a room so I had to book ANOTHER room (non refundable) which ... " More

By a verified traveler on Sun 17 Mar 2024

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Hotel Description

Hotel near Rousakis Riverfront Plaza in Savannah

City center stay

With a stay at this Historic Downtown Savannah hotel, you'll be steps from Johnson Square and Rousakis Riverfront Plaza. Reynolds Square is 0.4 mi (0.7 km) away.

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a gym on site, and laundry facilities and concierge services are also offered.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$158* Per night/room Mar 27 - Mar 28

King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Patio Terrace)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Balcony Terrace)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Pure Wellness)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Savannah ratings based on 83 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Savannah

Everyone (40) Couples (22) Family (12)
3 out of 5
Very disappointed for St Patrick’s day the local hotel told me my suite did NOT come with a room so I had to book ANOTHER room (non refundable) which was another $1300. I go to check in and my Suite DID have the adjoining room (as it said when I originally booked) So I was out $1300 when I didn’t need it. THEN we had to pay an extra $25 per day for bracelets for local day visitors and it turned out we only needed to buy those if they were coming up the elevator after 6PM which they were not. ANOTHER $200ish. and roof top, garden terrace and pool closed at 6pm due to the st Patrick’s day crowd I am requesting a refund. I will never stay there again. I will be using my call records to fight this 2nd room and bracelet charges.

Posted by on Mar 17, 2024

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4 out of 5

Posted by on Mar 4, 2024

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Comment from Hotel Management

Mar 6, 2024 by Director of Operations

Dear Shawn, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hyatt Regency Savannah. We look forward to welcoming you back on your next visit!Best Regards, Jason Calderala,Director of Operations

3 out of 5
Not enough dining options.

Posted by , from PELHAM on Feb 27, 2024

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Comment from Hotel Management

Feb 28, 2024 by Director of Operations

Dear Diane, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Best Regards, Jason CalderalaDirector of Operations

5 out of 5

Posted by on Feb 4, 2024

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Comment from Hotel Management

Feb 6, 2024 by Director of Operations

Dear Jamilly, It was a pleasure having you as our guest at Hyatt Regency Savannah. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Jason CalderalaDirector of Operations

1 out of 5
They only have valet parking. I left and rented another hotel. Will never stay there.

Posted by on Oct 23, 2023

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Comment from Hotel Management

Oct 23, 2023 by Ciara Colton

We apologize for any confusion regarding our valet process and charges. Please feel free to reach out if you'd like to further discuss.

5 out of 5

Posted by on Oct 16, 2023

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Comment from Hotel Management

Nov 6, 2023 by Director of Operations

Dear Kevin, It was a pleasure having you as our guest at Hyatt Regency Savannah. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Best Regards, Jason CalderalaDirector of Operations

5 out of 5

Posted by on Sep 24, 2023

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Comment from Hotel Management

Oct 15, 2023 by Director of Operations

Dear Jonathan, Thank you for the great rating! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed everything about your time with us. It was a pleasure hosting you at Hyatt Regency Savannah, and we hope to see you again soon. Best Regards, Jason CalderalaDirector of Operations

2 out of 5

Posted by on Sep 18, 2023

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Comment from Hotel Management

Oct 9, 2023 by Jason Calderala Director of Operations

Dear Timothy, We appreciate you choosing our hotel for your visit to the city. Our goal is always for the comfort and satisfaction of our guests. Therefore, we apologize for any concerns or frustrations you experienced during your time with us. We hope you will give us another chance to provide you with a more enjoyable stay. Best Regards, Jason CalderalaDirector of Operations

5 out of 5
Staff was courteous and knowledgeable. Nice place to vist. Will definitely recommend to family and friends

Posted by on Sep 10, 2023

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Comment from Hotel Management

Sep 10, 2023 by Director of Operations

Dear Andrea, Thank you for the review and for taking the time to recognize our service. Our goal is to provide an exceptional stay, and we are delighted that our staff helped make your visit to Savannah perfect. Thank you once again for choosing Hyatt Regency Savannah; we look forward to welcoming you back soon.Best Regards, Jason CalderalaDirector of Operations

5 out of 5

Posted by on Sep 3, 2023

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Comment from Hotel Management

Sep 4, 2023 by CJ

My name is Chris Jordan, Assistant Operations Manager, at the Hyatt Regency Savannah. Thank you for taking the time to fill out a survey regarding your recent stay with us. Your loyalty is important to us and we truly value the information so we can continue to enhance our operations. I am glad to hear that the stay was to your satisfaction. We hope to see you again soon!

About the Hyatt Regency Savannah

Location 2 W Bay St, Savannah, GA 31401

Property Features

Hyatt Regency Savannah offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Savannah. For a fee, parking is available. This Savannah hotel is smoke free.

  • 351 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Savannah Amtrak Station (6.7 km / 4.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Savannah offers 351 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Savannah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Clothes dryer
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Moss + Oak Eatery - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Moss + Oak Bar - This bar serves light fare only. Open daily.

M+O Market - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Pets cannot be left unattended
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10–30 for adults, and USD 10–30 for children
  • Valet parking fee: USD 48 per day
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Savannah
  • Hyatt Regency Savannah
  • Hyatt Savannah
  • Hyatt Savannah Regency
  • Regency Hyatt Savannah
  • Savannah Hyatt
  • Savannah Hyatt Regency
  • Savannah Regency Hyatt
  • Hyatt Regency Savannah Hotel Savannah
  • Hyatt Regency Savannah Hotel
  • Hyatt Regency Savannah Hotel
  • Hyatt Regency Savannah Savannah
  • Hyatt Regency Savannah Hotel Savannah

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.