"Most of the staff was awesome. My waitress at Xaymaica was great, she was the shortest one there. The head lady at el dorado sharlene was amazing, she ... " More
On the beach
Within 6 miles (10 km) of this Lucea property, you'll find Hanover Museum and Headland. Sir Alexander Bustamante Square & Around is within 6 miles (10 km) and Tryall Golf Club is within 9 miles (15 km).
All-inclusive
This all-inclusive property features a private beach, free water park access, and a full-service spa. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 3 beachside bars. There's fun for all ages with a free kid's club and mini golf, and families will appreciate the onsite laundry facilities.
Oct 12, 2021 by Enrico Pezzoli (General Manager)
Thank you for sharing your experience at Grand Palladium Jamaica Resort & Spa and contributing to the constant improvement of our service. We are pleased to hear that your stay with us was satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at Grand Palladium Jamaica Resort & Spa. Warmest regards,
Sep 29, 2021 by Enrico Pezzoli (General Manager)
Dear NICOLE , Thank you for sharing your experience at Grand Palladium Jamaica Resort & Spa and contributing to the constant improvement of our service. We are pleased to hear that your stay with us was satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at Grand Palladium Jamaica Resort & Spa. Warmest regards,
Jul 15, 2021 by Enrico Pezzoli (General Manager)
Dear Guest, Thanks for the feedback. We are sorry to hear that your time with us was not the best. Our team members are usually known for their hospitable and courteous demeanor, however, we will reinforce our training to make sure we are serving all our guests with excellent attitude and courtesy. We hope you will visit us again so that you can experience a perfect Palladium vacation.
Jun 29, 2021 by Enrico Pezzoli (General Manager)
Dear Guest, Thank you for sharing this feedback. We are sorry to learn there were a few setbacks during your stay. Please accept our apologies for any inconveniences you had while with us. We are working continuously, to improve our amenities and services, to better enhance our guest experience. We will share your comments with our Accommodations Management team, discussing with them regarding improving our overall service. We hope you'll give us another opportunity to provide you an excellent holiday experience.
Sep 15, 2020 by Enrico Pezzoli (General Manager)
Dear Phang, Thank you for the feedback. We are happy that you chose to vacation at our resort and was impressed with the architectural appearance of our hotel. We are sorry that we could not fulfill your expectations, however, we hope you will come and visit us again to enjoy a relaxing holiday.
Feb 5, 2020 by Enrico Pezzoli (Guest Manager)
Dear DLK, We appreciate your feedback. While we are happy that you admire our resort, we regret to hear that your expectations were not met this time around. Our team is working continuously to make improvements to our facilities, for the betterment of our vacation experience. We hope you'll visit us again soon to experience our enhancements.
Jan 13, 2020 by Enrico Pezzoli (General Manager)
Dear Guest, Thank you for your lovely review and for choosing to vacation with us. We're happy that you enjoyed all that we have to offer and loved everything about your stay, especially our delectable food, refreshing drinks and beautiful beaches. We hope to have you with us again soon.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Entertainment
Not included
Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 4-star Lucea property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Mo Bay - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Chez Bubba - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Blue Lagoon - This poolside buffet restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bhogali - Overlooking the ocean and pool, this theme restaurant specializes in Indian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
El Agave - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
A private beach, 3 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
A service charge of USD 17 per order applies for room service between 10:30 PM and 11 AM. There is no service charge for room service outside of these hours.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
