On the beach
You'll be within 9 miles (15 km) of Tryall Golf Club and 20 miles (32 km) of Montego Bay Cruise Ship Terminal. Mayfield Falls is within 16 miles (25 km) and Montego Bay Marine Park is within 20 miles (32 km).
This all-inclusive property features a private beach, free water park access, and a full-service spa. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 3 beachside bars. There's fun for all ages with a free kid's club and mini golf, and families will appreciate the onsite laundry facilities.
Jetted tubs, free WiFi
The 540 soundproofed guestrooms offer free WiFi and iPod docks. Other amenities include balconies, jetted bathtubs, and flat-screen TVs with cable channels.
Sep 15, 2020 by Enrico Pezzoli (General Manager)
Dear Phang, Thank you for the feedback. We are happy that you chose to vacation at our resort and was impressed with the architectural appearance of our hotel. We are sorry that we could not fulfill your expectations, however, we hope you will come and visit us again to enjoy a relaxing holiday.
Feb 5, 2020 by Enrico Pezzoli (Guest Manager)
Dear DLK, We appreciate your feedback. While we are happy that you admire our resort, we regret to hear that your expectations were not met this time around. Our team is working continuously to make improvements to our facilities, for the betterment of our vacation experience. We hope you'll visit us again soon to experience our enhancements.
Jan 13, 2020 by Enrico Pezzoli (General Manager)
Dear Guest, Thank you for your lovely review and for choosing to vacation with us. We're happy that you enjoyed all that we have to offer and loved everything about your stay, especially our delectable food, refreshing drinks and beautiful beaches. We hope to have you with us again soon.
Nov 23, 2019 by Enrico Pezzoli (General Manager)
Dear Guest, Thank you for your review of our resort. We sincerely apologise for your experience not living up to your expectations and the inconsistencies in our service. We do hope you will us aa chance to make this right. Regards,
Nov 19, 2019 by Enrico Pezzoli (General Manager)
Dear Guest, Thanks for the review and for vacationing with us. We are happy to hear you enjoyed our beautiful resort and offerings. It was our pleasure hosting you. Sincerely,
Nov 7, 2019 by Enrico Pezzoli, (General Manager)
Dear Guest, Thank you for your review of our resort. We are happy that you enjoyed your stay with us ans had a relaxing time. We look forward to your continued support. Regards,
Oct 21, 2019 by Enrico Pezzoli (General Manager)
Dear Guest, Welcome back and thank you for this account on your stay with us. We are sorry to learn of your experience and that you were not fully satisfied on this your visit with us. We would like to apologise for our shortcomings. Thank you for bringing these issues to our attention and we will be addressing them with the rest of our management team. Please don't let this experience deter you from our brand and give us another opportunity to give you the Palladium experience you know and love. We hope to see you again.
Sep 30, 2019 by Enrico Pezzoli, General Manager
Dear Guest, We are happy you enjoyed our food, atmosphere, beautiful scenery, entertainment offerings and the kindness and courtesy of our team members. We do look forward on hosting you again in the near future. Sincerely,
Sep 3, 2019 by Enrico Pezzoli (General Manager)
Dear Guest, Thanks for the positive rating. We are happy that you have enjoyed our lovely offerings and hope you will visit us again soon.
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
The property is closed between April 04 and July 09.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Smoking is allowed in designated areas at this 4-star Lucea property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Accommodations are furnished with king sofa beds. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Mo Bay - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Chez Bubba - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Blue Lagoon - This poolside buffet restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bhogali - Overlooking the ocean and pool, this theme restaurant specializes in Indian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
El Agave - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Zentropia has 9 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.