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"The entertainment staff was excellent. The food was mediocre. Generally over cooked and sometimes cold. The Wi-Fi connection was frustrating. Always ... " More

By a verified traveler on Sat 11 Mar 2023

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Hotel Description

3.5-star beachfront property with 3 outdoor pools

On the beach

Within a 10-minute walk of the property, you'll find Bloody Bay and Bloody Bay Beach. Also, Jamaica Beaches is within half a mile (1 km) and Hedonism II is within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site. Enjoy a meal in one of the 5 restaurants and perks like free buffet breakfast and free self parking.

Standard Room (L)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Oceanfront (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (E)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Garden View (L)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Garden View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RIU Negril All Inclusive ratings based on 27 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for RIU Negril All Inclusive

Everyone (14) Couples (2) Family (10)
4 out of 5
The entertainment staff was excellent. The food was mediocre. Generally over cooked and sometimes cold. The Wi-Fi connection was frustrating. Always got kicked off. Despite fogging, I ended up with 30 mosquito bites. My granddaughter had over 50. Majority of the staff was engaging and friendly.

Posted by on Mar 11, 2023

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5 out of 5
Loved the staff. Especially the entertainment . They never stopped keeping people happy .

Posted by on Dec 2, 2022

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5 out of 5

Posted by on Jul 29, 2022

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3 out of 5
The property was ok. The staff in the dining and bar areas were excellent and very friendly. The front desk, maintenance and laundry staff was ok. It’s not a bad place to stay but I wouldn’t go back.

Posted by on Jun 6, 2022

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4 out of 5

Posted by on Apr 24, 2022

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4 out of 5
Excellent entertainment each night

Posted by on Apr 3, 2022

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1 out of 5

Posted by on Jan 8, 2022

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4 out of 5
This property was unique to me in that the rooms are in separate buildings from the main hotel which is good for when the hotel was holding events and parties because you would not be disturbed. There were multiple beautiful pools and it located on a lovely beach. I did not like that there were no covered walkways between the buildings because it made it difficult to get around in the rain. The floors were a ceramic tile that became extremely slippery when wet. My biggest complaint is the floor in our room began to pop up as if someone was doing construction in the room beneath us and the hotel had no explanation as to what was going on but they did change our room.

Posted by on Jul 19, 2021

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5 out of 5
It was all good especially the food. We have been to this wonderful island 20 times and the first time to a RIU and will be back. The best for the money - better than many twice the price. ie Secrets.

Posted by on Jul 13, 2021

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5 out of 5
It was very clean food was great and all staff were very friendly and helpful

Posted by , from Melcher-Dallas, IA on Feb 25, 2020

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About the RIU Negril All Inclusive

Location Norman Manley Blvd, Negril, Westmoreland

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Access to onsite nightclubs included
  • Windsurfing included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Theme parties included
  • Snorkeling included

Property Features

RIU Negril All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At RIU Negril All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Negril property.

  • 420 guestrooms or units
  • 2 levels
  • 5 buildings
  • 5 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

RIU Negril All Inclusive offers 420 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Green Island - This buffet restaurant serves breakfast and dinner.

Kulinarium - This restaurant serves dinner only. Open daily.

Luigi - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Mandalay - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Seagull - This steakhouse is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

A private beach and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Playground on site
  • Fitness classes on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

This property offers airport transfers through a third party company. Guests must schedule their airport transfer with the third party company directly, at least 48 hours before travel, using the emailed instructions received from the property.

Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at RIU Negril All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • Negril RIU
  • RIU All Inclusive Negril
  • RIU Negril
  • RIU Negril All Inclusive
  • Rio Negril
  • Riu Hotel Negril
  • Riu Negril Jamaica
  • Riu Resort All Inclusive Negril
  • Riu Tropical Bay Jamaica
  • Riu Tropical Bay Negril Jamaica
  • Riu Tropical Jamaica
  • Riu Palace Tropical Bay Negril
  • Riu Palace Tropical Bay Hotel Negril
  • Negril Riu Tropical Bay Hotel
  • RIU Negril All Inclusive All-inclusive property
  • RIU Negril Inclusive inclusiv
  • Riu Negril Inclusive Inclusive
  • RIU Negril All Inclusive Negril
  • RIU Negril All Inclusive All-inclusive property
  • RIU Negril All Inclusive All-inclusive property Negril

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.