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"I loved everyday I was there except the Wi-Fi connection at first was a little difficult but staff ten to fix it!! Will def go back!! " More

By a verified traveler on Tue 08 Nov 2022

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Hotel Description

5-star beachfront property with 6 restaurants

Beachside getaway

Within 3 miles (5 km) of this Falmouth property, you'll find Burwood Beach and Blue Waters Beach Club. Luminous Lagoon and Martha Brae River are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy a meal in one of the 6 restaurants and perks like free buffet breakfast and free self parking.

Junior Suite Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$358* Per night/room Nov 30 - Dec 1

Privilege Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Privilege RoofTop Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Privilege Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swim Up Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

RoofTop Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ocean Eden Bay - Adults Only - All inclusive ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ocean Eden Bay - Adults Only - All inclusive

Everyone (7) Couples (5)
5 out of 5
I loved everyday I was there except the Wi-Fi connection at first was a little difficult but staff ten to fix it!! Will def go back!!

Posted by on Nov 8, 2022

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Comment from Hotel Management

Nov 8, 2022 by Kino-Ray Cummings

Dear Yajahira,Thank you for choosing Ocean Coral Spring as your vacation destination.The management and staff wishes to thank you for choosing us and are absolutely delighted that your stay was a positive and memorable one.We look forward to hosting you again in the near future. Service from the Heart

1 out of 5
The worst reson we have ever been.Firstly:we booked a room with an ocean view, but instead we got not even a pool view! The front desk lady named Vanesa said:we don't have an ocean view rooms available and they did the same to our friends who were traveling with us so waste of money to book room with nice view. Front desk never responded phone call. Second:a privilege is the same as an unprivileged dont book waste of money. Nothing special. Whatever we asked, we heard: we don't have this this and that ( no milk, no half and a half, no Jack Daniels, no Jameson, no beer, no mint, no lime etc.)Some of the bartenders are rude and looks at you like you come to their home. There is a limit for example: for all customer at the resort 1 bottle of a good alcohol per day. Also during the day no foods to go they said policy at the hotel so you can eat only inside the restaurant but food is good. Third: entertainment at the pool was boring same things every day. Entertainment at night was better especially circus at the theater. Four:At the beach lot of stones, a lot of stingrays swim and small crabs. Five: there is no do not disturb sign in the rooms, at all! Housekeeping 5 stars especially cleaning lady Nikisha. Guys who worked with guy name Cash with the K by the pool and by the table with beach towels 5 stars very friendly and cool! Bartenders Jason and Kevin at the lobby bar 5 stars friendly. Waitress Brendy at the Italian restaurant 5 stars very sweet, friendly and know her job

Posted by on Nov 6, 2022

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Comment from Hotel Management

Nov 7, 2022 by Kino-Ray Cummings

Dear Rusian,Thank you for your recent stay with us. We are delighted that you chose our property as the place to create memories. We do understand that there are areas of opportunity, and where those gaps are found, we take the necessary steps to ensure that remedial action is taken.We look forward to hosting you again in the very near future.Service from the Heart

2 out of 5
Attention to detailed to seating hotel room corners cleanliness in the cracks and floors and hotel seatings and lobby furniture. Can you some cleaning so so my overall experience of the ocean Eden Bay property I'll give it a two because it attention to detail sucks the outside property if it flowed over into the inside of everything, he would get a five maybe even a 10, I like being outside on property more than I did in my rooms or in restaurants

Posted by on Sep 19, 2022

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Comment from Hotel Management

Sep 20, 2022 by Kino-Ray Cummings

Dear Richard,Thank you for your recent stay with us. We are delighted that you chose our property as the place to create memories. It is not lost on us that our guest are our most valuable assets and as such, we take care in our service delivery. We do understand that there are areas of opportunity, and where those gaps are found, we take the necessary steps to ensure that remedial action is taken.We look forward to hosting you again in the very near future.Service from the Heart

5 out of 5
Staff was nice and attentive. There is a lot to do on the property and a late night snack restaurant open until 6AM.

Posted by on Sep 5, 2022

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Comment from Hotel Management

Sep 6, 2022 by Kino-Ray Cummings

Dear Yaira,Thank you for your recent stay with us. We are delighted that you found your stay with us to be positive and memorable. It is not lost on us that our guests are our most valuable assets and as such, we take care in our service delivery.We look forward to hosting you again in the very near future.Service from the Heart

5 out of 5
Very clean and wel maintained property. Resort staff were very friendly and helpful

Posted by , from Rose Hill on Sep 1, 2022

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Comment from Hotel Management

Sep 1, 2022 by Kino-Ray Cummings

Dear Ms. Lea,Thank you for your recent stay with us.We're absolutely delighted to learn that your time with us was deemed to be positive and memorable. Here at Ocean Eden Bay, we pride ourselves on being the destination of choice and as such, we value this very generous rating. We look forward to hosting you again in the very near future,Service from the Heart

5 out of 5
Property is very clean, very very beautiful… staff is friendly and welcoming.

Posted by on Jul 24, 2022

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Comment from Hotel Management

Jul 28, 2022 by Maydene Malcolm

Dear Sophia, Thank you for sharing your experience with us, we are happy you had a great stay. The team and I look forward to having you back. Best Regards,

1 out of 5

Posted by on May 26, 2022

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5 out of 5

Posted by on Mar 31, 2022

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1 out of 5
I didnt like anything. Not welcoming and customer service is utterly poor. Would not reccomend. Didnt get into our room until after 9pm. Check in was 3pm.

Posted by on Mar 8, 2022

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Comment from Hotel Management

Mar 9, 2022 by Maydene Malcolm

Dear Tyann, Thank you for your recent stay with us. I am disappointed that we did not meet your expectation during your stay with us. We aspire to meet our guest's expectation and we apologize for any inconvenience caused. As we continue to improve our hotel we do hope you will give us another opportunity to welcome you back. Best Regards,

1 out of 5

Posted by on Mar 7, 2022

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About the Ocean Eden Bay - Adults Only - All inclusive

Location Mountain Spring Bay, Coral Spring, Falmouth,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Ocean Eden Bay - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Ocean Eden Bay - Adults Only - All inclusive like an outdoor pool and a 24-hour fitness center. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a steam room, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 444 guestrooms or units
  • 5 levels
  • 2 buildings
  • 6 dining venues
  • 4 bars or lounges
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Ocean Eden Bay - Adults Only - All inclusive offers 444 accommodations with free minibar items and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers. This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Bluemoon - This fine-dining restaurant serves dinner only.

Steakhouse - This steakhouse serves dinner only. Open select days.

Privilege - This beach restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Marlin - This beachfront restaurant serves breakfast, lunch, and dinner. Open select days.

Captain's Market - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the property include a private beach, an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site
  • Bowling alley on site
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Ocean Eden Bay - Adults Only - All inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses solar energy

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. On-site PCR COVID-19 testing is available for a USD 75 fee, and antigen/rapid COVID-19 testing is available for a USD 45 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica) and Safety Program (H10 Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Smoke detector
  • Reservations are required for onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Program (H10 Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Renewable energy source - solar
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ocean Eden Bay Adults Only
  • Ocean Eden Inclusive Inclusive
  • Ocean Eden Bay - Adults Only - All inclusive Falmouth

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.