"Very loud and noisy hotel at all hours. Thin walls apparently as you can hear everything going on around you. Even with DND on the door, the maids tri
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4-star hotel near Cívitas Metropolitan Stadium, connected to a shopping center
San Blas-Canillejas stay
With a stay at this San Blas-Canillejas hotel, you'll be within 6 miles (10 km) of Cívitas Metropolitan Stadium and 12 miles (20 km) of Santiago Bernabeu Stadium. El Retiro Park and Thyssen-Bornemisza National Museum are within 12 miles (20 km).
Free airport shuttle
The hotel's outdoor pool, indoor pool, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 56 conference rooms, business center, and free airport shuttle. Enjoy a meal from the restaurant and freebies like WiFi in public areas and a shopping center shuttle.
Madrid Marriott Auditorium Hotel & Conference Center ratings based on 6 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Madrid Marriott Auditorium Hotel & Conference Center
Everyone (3)Couples (1)Family (2)
5 out of 5
Posted by Merit on Jul 11, 2022
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3 out of 5
Very loud and noisy hotel at all hours. Thin walls apparently as you can hear everything going on around you. Even with DND on the door, the maids tried to come in the room all day. View of a rooftop. Restaurant closed. Bed was comfortable. Great black out drapes, would have been so much better without all the noise all the time.
Posted by Tim on Jan 29, 2022
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Comment from Hotel Management
Jan 31, 2022
by Madrid Marriott Auditorium
Dear Tim,
First of all, we would like to appreciate the time invested on sharing your thoughts about your last stay with us. It is very important to us that our guests share their opinion about their stays, which help us a lot in finding new areas of improvement.
We also, would lie to extend our most sincere apologies for falling short on this occasion. One of our main goals, as a conference hotel, is to ensure that our guest have a relaxing sleeping time, and our duty is to ensure this happens on property. Furthermore, we inform you we would share your comments with the housekeeping team in order to ensure that we respect our guest's DND signs, which is, as we mentioned before, one of our utmost priorities.
Nevertheless, we invite you sir, to stay with us once again in the future whenever your travel needs brings you back to Madrid and give us the chance to turn your perceptions around, which we are sure we will do.
Sincerely,
Social Media Marketing
5 out of 5
Airport shuttle took much too long to arrive. Had to take taxi. Breakfast Buffet outstanding. Little things like the bathroom towels were very special.
Posted by WERNER on Jan 18, 2022
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Comment from Hotel Management
Jan 19, 2022
by Madrid Marriott Auditorium
Dear Werner,
First of all, we would like to appreciate the time spent on sharing your past experience with us and for choosing us as your desired hotel destination.
We would like to extend our most sincere apologies for falling short on this occasion. We will transmit your comment regarding the shuttle service to our relevant team to conduct an investigation and to ensure this was an isolated issue.
Furthermore, we truly wish to see you back again with us and provide you with an experience that you will not regret.
Sincerely,
Social Media Marketing
4 out of 5
Very clean & easy with airport shuttle available. Walls are a little thin...
Posted by Kelly on Nov 29, 2021
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Comment from Hotel Management
Dec 13, 2021
by Madrid Marriott Auditorium
Dear Kelly,
It is a great pleasure to receive such positive comments regarding your past stay with us.
We would like to take this opportunity to thank you for taking the time to share your thoughts about your past stay.
We will share your thoughts with the shuttle service team as a way of motivating them for the effort they put every day in their duty.
Again, thank you for your time, and we really hope to see you back again with us to deliver an extraordinary experience.
Sincerely,
Social Media Marketing
5 out of 5
Registration desk was extremely helpful when checking in
Posted by a verified traveler on Nov 5, 2019
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5 out of 5
The hotel was close to the airport and included a free shuttle to the airport. It was reasonably priced and was a beautiful facility. We enjoyed the pool, which was beautiful. The staff were all attentive and courteous. We ate at the hotel restaurant and when we told the lady who was taking care of us that we were taking the little olive oil and vinegar bottles with as a cute momento, she brought a beautiful box of cookies to take also. Very nice, over the top thoughtfulness.
Posted by a verified traveler on Aug 14, 2019
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About the Madrid Marriott Auditorium Hotel & Conference Center
The following facilities or services will be unavailable from February 13 2023 to February 14 2023 (dates subject to change):
Swimming pool
The property will be renovating from February 20 2023 to February 24 2023 (completion date subject to change). The following areas are affected:
Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
Property Features
Madrid Marriott Auditorium Hotel & Conference Center offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 22077 square feet (2051 square meters) and includes a conference center. A library, a terrace, and multilingual staff are also featured at the business-friendly Madrid Marriott Auditorium Hotel & Conference Center. A roundtrip airport shuttle at scheduled times and a shopping center shuttle are free. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Madrid hotel.
1 building
869 guestrooms or units
4 levels
2 bars or lounges
22077 sq ft of conference space
2051 sq m of conference space
Built in 2004
Deli
Poolside lounge chairs
Charging station for electric cars
Conference center
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
Library
Terrace
Gift shop
Newspapers in lobby (free)
ATM
Bellhop
Elevator
Smoking in designated areas
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: San Fernando Henares Station (2.9 km / 1.8 mi)
Property shuttles: Free airport shuttle and shopping center shuttle
Parking: Self parking available for a surcharge
Room Amenities
Madrid Marriott Auditorium Hotel & Conference Center offers 869 accommodations with minibars and safes. LCD televisions come with premium satellite channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Minibar
In-room dining (limited hours)
LCD television
Satellite channels
Premium channels
Netflix
Coffee maker
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Greatroom - This tapas bar specializes in Spanish cuisine.
Buffet Madrid - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Kalma - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Champions - This diner specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair accessible parking
In-room accessibility (in select rooms)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Madrid Marriott Auditorium Hotel & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Shield between guests and staff in main contact areas
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 22 per person
Covered self parking fee: EUR 21 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Auditorium Hotel Madrid
Auditórium Madrid
Auditorium Madrid Hotel
Hotel Auditórium
Hotel Auditórium Madrid
Madrid Auditorium Hotel
Madrid Marriott Auditorium Hotel
Marriott Auditorium Hotel
Madrid Marriott Auditorium
Marriott Auditorium
Madrid Marriott Auditorium Hotel & Conference Center Hotel
Madrid Marriott Auditorium Hotel & Conference Center Madrid
You should know
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Pool access available from 11:00 AM to 9:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Madrid Marriott Auditorium Hotel & Conference Center is 5.7 mi (11-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.
Madrid Marriott Auditorium Hotel & Conference Center offers a free airport shuttle, available from 5:30 AM to 12:30 AM at scheduled times.
Free breakfast isn't provided at Madrid Marriott Auditorium Hotel & Conference Center, but buffet breakfast is offered for a fee of EUR 22 per person. It's available every day from 6:30 AM to 11 AM.
No, there is no casino at this hotel, but Casino de Madrid (17-min drive) and Casino Gran Via (17-min drive) are nearby.
Check-in is from 2 PM - anytime.
Free parking is not available at this hotel. Self parking is available for EUR 21 per day.
Madrid Marriott Auditorium Hotel & Conference Center features an indoor pool and an outdoor pool. Guests can enjoy pool access from 11:00 AM to 9:00 PM.The pool will be unavailable from February 13 2023 to February 14 2023 (dates subject to change).
Madrid Marriott Auditorium Hotel & Conference Center is home to Greatroom, which features Spanish cuisine.
There are no spa services available at this hotel.
Madrid Marriott Auditorium Hotel & Conference Center is 7.9 mi away from Madrid.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
