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4.5 out of 5

"Hotel was really nice looking but very noisy. Sheets were not changed often. Restaurant was closed most of the time. Room was very small. Hopefully i ... " More

By a verified traveler on Thu 22 Aug 2019

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Hotel Description

4-star hotel near Santiago Bernabéu Stadium

Tetuán stay

Within a 15-minute walk of this Tetuán hotel, you'll find Santiago Bernabéu Stadium and Paseo de la Castellana. Gran Via and Puerta del Sol are also within 3 miles (5 km).

Restaurant, bar/lounge

This hotel features a restaurant, a seasonal outdoor pool, and a bar/lounge. Enjoy the a rooftop terrace and perks like free WiFi. Self parking, a snack bar/deli, and dry cleaning are also offered.

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$79* Per night/room Apr 28 - Apr 29

Comfort Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Comfort Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

NYX Hotel Madrid by Leonardo Hotels ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for NYX Hotel Madrid by Leonardo Hotels

Everyone (2)
4 out of 5
Hotel was really nice looking but very noisy. Sheets were not changed often. Restaurant was closed most of the time. Room was very small. Hopefully i ever go back i can get a bigger room far away from the rooftop that has loud music at all hours. Also they have no cable channels.

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 24, 2019 by Vanessa Garrido - Operation Manager

Dear guest, We appreciate the time that you took to post your comments. We appreciate that you took notice of the modern design of our Hotel, and we greatly apologize that the room size didn't please you. We hope to make an upgrade the next time you come to visit us. We are surprised about your cleanliness complaint due to we always try to offer our customers the best cleaning service. However, we will talk to the responsible person and take the necessary measures. Referring to the noyse, we always try to have the Hotel as quiet as possible, although not always is possible. We apologize for any inconvenience this may have caused. Please don't hesitate to contact us again for any question or requirements.

5 out of 5

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 30, 2019 by Vanessa Garrido

Estimado cliente, Muchas gracias por haber dedicado unos minutos de su valioso tiempo en valorar su estancia en nuestro establecimiento. Me enorgullece que nos haya otorgado una puntuación tan elevada. No dude que compartiré con todo el personal del hotel su valoración tan positiva Esperamos volver a verle pronto. Reciba un cordial saludo Vanessa Garrido General Manager

About the NYX Hotel Madrid by Leonardo Hotels

Location Aviador Zorita 34, Madrid, Madrid 28020

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at NYX Hotel Madrid by Leonardo Hotels. For a fee, parking is available. This 4-star Madrid hotel is smoke free.

  • 180 guestrooms or units
  • Meeting rooms
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Nuevos Ministerios Station (1 km / 0.6 mi)
  • Metro station: Alvarado Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NYX Hotel Madrid by Leonardo Hotels offers 180 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

NYX Hotel Madrid by Leonardo Hotels has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gran Atlanta
  • Gran Atlanta Hotel
  • Gran Atlanta Madrid
  • Gran Hotel Atlanta
  • NYX Madrid Hotel
  • NYX Hotel
  • Nyx Madrid By Leonardo Hotels
  • NYX Hotel Madrid by Leonardo Hotels Hotel
  • NYX Hotel Madrid by Leonardo Hotels Madrid
  • NYX Hotel Madrid by Leonardo Hotels Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in August.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.