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4.7 out of 5

"Customer services are fantastic! " More

By a verified traveler on Fri 30 Sep 2022

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Hotel Description

4.5-star spa hotel near Ayala Center, connected to a shopping center

City center stay

With a stay at this Makati Central Business District hotel, you'll be steps from Glorietta Mall and Ayala Center. Greenbelt Shopping Mall and Ayala Museum are also within half a mile (1 km).

Poolside dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free self parking.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
$93* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Twin Beds, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 2 Twin Beds (High Floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn & Suites Makati, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn & Suites Makati, an IHG Hotel

Everyone (2) Couples (1)
5 out of 5

Posted by on Oct 18, 2022

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5 out of 5
Customer services are fantastic!

Posted by on Sep 30, 2022

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Comment from Hotel Management

Oct 3, 2022 by Holiday Inn & Suites Makati

Dear Ryan, thank you for your 5-star rating. We are delighted to know that you enjoyed your stay with us. Your feedback is greatly appreciated!

4 out of 5

hotel so close to shopping

Pros: Exceptional service from Cami at the Flavors restaurant. The security and service men in blue were extremely polite.
Cons: A detailed list of what the incidental costs were - I checked in at around 1am August 14, but still got charged from August 13-18 for incidental costs
Location: The hotel has an entrance to Glorietta 4 and all malls are connected by walkways, so you can walk to Greenbelt, Landmark and Shoemart very easily.
The Holiday Inn in Makati was a great hotel to stay at. The staff were polite and helpful. Very notable was Cami at the Flavors restaurant which offered the breakfast buffet. I filled up a survey and just had to fill in a request for a specific type of food I was craving and the next day the restaurant had it prepared for me and a guest. I tasted really good. The day before I left Cami even had it prepared for me again and served me delicious mangoes which were even sliced. The service was just exceptional and they made my stay very memorable. I will definitely choose this hotel again.

Posted by , from Hermantown, MN on Aug 21, 2015

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About the Holiday Inn & Suites Makati, an IHG Hotel

Location Glorietta Mall, Palm Drive, Makati, Manila 1224

Property Features

Holiday Inn & Suites Makati, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. Event space at this hotel measures 3993 square feet (371 square meters) and includes a conference center. A children's pool, a fitness center, and a rooftop terrace are also featured at the business-friendly Holiday Inn & Suites Makati, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Makati hotel.

  • 1 building
  • 348 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 3993 sq ft of conference space
  • 371 sq m of conference space
  • Built in 2013
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Manila EDSA Station (1.8 km / 1.1 mi)
  • Metro station: Ayala Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn & Suites Makati, an IHG Hotel offers 348 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided once per stay.

  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Flavors - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Oz - This poolside rooftop bar specializes in international cuisine and serves light fare only. Open daily.

Citron Cafe - This café specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Swedish massage
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn & Suites Makati, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 7 days
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1350 per person
  • Airport shuttle fee: PHP 1725 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: PHP 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Makati
  • Holiday Inn Makati
  • Makati Holiday Inn
  • Holiday Inn Makati Hotel
  • Holiday Inn & Suites Makati Metro Manila
  • Holiday Inn Suites Makati
  • & Suites Makati, An Ihg
  • Holiday Inn Suites Makati
  • Holiday Inn & Suites Makati, an IHG Hotel Hotel
  • Holiday Inn & Suites Makati, an IHG Hotel Makati
  • Holiday Inn & Suites Makati, an IHG Hotel Hotel Makati

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.