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"Need more and spacious lounge for guests at the lobby. Need more seats chairs for the waiting areas at the lobby. " More

By a verified traveler on Tue 14 Jan 2020

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Hotel Description

Family-friendly stay near SM Mall of Asia

Seaside stay

You'll find Manila Bay and SM Mall of Asia within 3 miles (5 km) of this Pasay hotel. U.S. Embassy and Manila Ocean Park are also within 3 miles (5 km).

Poolside dining

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this eco-certified hotel. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free WiFi and a free shopping center shuttle.

Superior Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$81* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed (Opera)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Pool View (Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 1 Twin Bed, City View (Club)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sofitel Philippine Plaza Manila ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofitel Philippine Plaza Manila

Everyone (8) Couples (1)
3 out of 5

Posted by on Apr 21, 2023

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Comment from Hotel Management

May 12, 2023 by Dey Medina, Quality Officer

Dear Charito,Thank you for giving our hotel a good score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer

5 out of 5

Posted by on Mar 2, 2023

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Comment from Hotel Management

Mar 23, 2023 by Dey Medina, Quality Officer

Dear Michael,Thank you for giving our hotel a good score! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dey MedinaQuality Officer

5 out of 5

Posted by , from OAK HARBOR on Nov 25, 2022

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2 out of 5
The manager on duty of my check out ‘check in was very Rude. Her name is NIMJ NOVERO. Not sure if correct spelling. She was extremely RUDE. I wanted to stay another night. Price was much different on Travelocity than at Hotel. My was very argumentative and refuse to help. Instead of defusing situation she proceeded to escalate by being more argumentative and trying to justifying her actions. Poor excuse for being a manager of a 5 star resort. Being a foreigner I really didn’t have many options of where to stay at last minute. The other Staff Very Friendly. Resort wonderful. Manager on duty for that day ruined my stay. She needs to go back to team building class and learn how to treat customers.

Posted by on Aug 18, 2022

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4 out of 5
Will be back.

Posted by on May 6, 2022

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1 out of 5

Posted by on May 3, 2021

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4 out of 5

Posted by on Feb 29, 2020

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4 out of 5
Need more and spacious lounge for guests at the lobby. Need more seats chairs for the waiting areas at the lobby.

Posted by on Jan 14, 2020

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4 out of 5
Had a minor issue with the shower while staying...but maintenance came at close to midnight to repair. All about a pleasant experience.

Posted by on Sep 20, 2019

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About the Sofitel Philippine Plaza Manila

Location CCP Complex, Roxas Boulevard, Pasay, Manila 1300

Property Features

Sofitel Philippine Plaza Manila offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 17 meeting rooms, and limo/town car service. A children's pool, a fitness center, and a steam room are also featured at the family-friendly Sofitel Philippine Plaza Manila. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this Pasay hotel.

  • 609 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Built in 1976
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Parking (limited spaces)

Transport

  • Train station: Gil Puyat Station (3.3 km / 2 mi)
  • Property shuttles: Free shopping center shuttle; airport shuttle

Room Amenities

Sofitel Philippine Plaza Manila offers 609 accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Pasay hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Spiral Manila - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Sunset Bar - This poolside restaurant specializes in barbecue and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Le Bar - This coffee shop specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Snaps Sports Bar - Overlooking the pool, this sports bar serves dinner and light fare. Reservations are required. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby

Spa Services

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Sauna in spa
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Sofitel Philippine Plaza Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1800.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: PHP 5000 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Barclaycard. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Grey water recycling system
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Smoke detector
  • Reservations are required for onsite COVID-19 testing
  • Noise-free rooms not guaranteed
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Guest accommodation is sealed after cleaning
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 2000–2200 for adults, and PHP 700–700 for children
  • Airport shuttle fee: PHP 1900 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 5000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Manila Sofitel
  • Manila Sofitel Philippine Plaza
  • Philippine Plaza Sofitel
  • Philippine Plaza Sofitel Manila
  • Sofitel Manila
  • Sofitel Manila Hotel
  • Sofitel Manila Hotel Philippine Plaza
  • Sofitel Manila Philippine Plaza
  • Sofitel Philippine Plaza
  • Sofitel Philippine Plaza Manila
  • Sofitel Philippine Plaza Manila Hotel Pasay
  • Sofitel Philippine Plaza Manila Hotel
  • Sofitel Philippine Plaza Manila Pasay
  • Sofitel Philippine Plaza Manila Hotel
  • Sofitel Philippine Plaza Manila Pasay
  • Sofitel Philippine Plaza Manila Hotel Pasay

You should know

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.