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"The room privacy, staff friendly and the breakfast! was pretty much the same 👍. The parking was free and late check in was appreciated . " More

By a verified traveler on Sun 08 Nov 2020

Hotel Description

3.5-star hotel near Drive Nation Sports

Near the airport

You'll be within 2 miles (3 km) of Drive Nation Sports and 9 miles (15 km) of The Theatre at Grand Prairie with a stay here. Also within 9 miles (15 km) are Irving Convention Center and Six Flags Over Texas.

Free shuttle, breakfast

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and free perks like buffet breakfast and WiFi in public areas.

Free WiFi, MP3 docks

Featuring conveniences like living rooms and refrigerators, the 305 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include MP3 docks, microwaves, and room service. Housekeeping is available on request.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$112* Per night/room May 9 - May 10

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Dallas DFW Airport South ratings based on 21 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Dallas DFW Airport South

Everyone (14) Family (8)
2 out of 5
The room was very dirty, dusty and lots of garbage under sofa and bed. You can tell this room hasn't been deep cleaned in months. Reception was all right, disappointed about the quality of snacks. Personal felt very busy and exhausted.

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 26, 2021 by GM

We appreciate your feedback and will work on this issue immediately.

1 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 31, 2021 by GM

We are sorry that your stay did not meet your expectations. Please let us know how we could have made the stay more enjoyable.

1 out of 5
Showed up 2 1/2 hours after check in rooms were still not ready waited an hour and still nothing. We were late to our events and no accommodations were made

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 21, 2021 by GM

We appologize for the issues you encountered at check in. There were problems with our equipment that delayed our ability to have rooms available,

5 out of 5

Posted by on Mar 6, 2021

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Comment from Hotel Management

Mar 16, 2021 by GM

Thank you for taking the time to provide us with your feedback. We appreciate your business.

5 out of 5

Posted by on Mar 3, 2021

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Comment from Hotel Management

Mar 15, 2021 by GM

We thank you for your business and feedback.

5 out of 5
The room privacy, staff friendly and the breakfast! was pretty much the same 👍. The parking was free and late check in was appreciated .

Posted by on Nov 8, 2020

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Comment from Hotel Management

Nov 9, 2020 by GM

Thank you for providing your feedback. We are glad that you enjoyed your stay.

4 out of 5

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 20, 2020 by GM

Thank you for your feedback. I hope that we can make your stay a "5" next time.

5 out of 5
Very beautiful lobby. Clean rooms. Very polite and professional service. Needs a little maintenance work on sinks and faucets.

Posted by , from Atoka,Oklahoma on Sep 19, 2020

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Comment from Hotel Management

Sep 20, 2020 by GM

We appreciate you feedback and will look into the conditions you mentioned.

5 out of 5

Posted by on Jul 24, 2020

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Comment from Hotel Management

Jul 27, 2020 by Embassy Suites Dallas DFW Airport South Management

We are so happy to hear you enjoyed your recent stay at our hotel. Thank you for taking the time to share your positive thoughts with us. We look forward to accommodating your again the next time you visit the DFW Airport area.

1 out of 5
The only good thing this place has going for it is the breakfast. The bathroom shower knobs kept coming off so not all of us took showers. The AC was loud and only worked sometimes. We had to ask for a extra box fan cause it was hot. The bathrooms are so small.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by ephelps2

I am deeply troubled to hear about your experience at our hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Your feedback is important to us so we can improve for future experiences. We are terribly sorry for the maintenance issues you encountered in your guestroom. Please rest assured that we have addressed your comments with our Engineering and Housekeeping teams for their review and have addressed the issues you kindly brought to our attention. On the other hand, I am glad to hear that you enjoyed other aspects of your stay and we hope that you will give us another opportunity in the future to demonstrate the high level of service, comfort and cleanliness that our guest have come to expect from the Embassy Suites DFW South.

About the Embassy Suites by Hilton Dallas DFW Airport South

Location 4650 W Airport Fwy, Irving, TX 75062

Property Features

Embassy Suites by Hilton Dallas DFW Airport South offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 7093 square feet (659 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Dallas DFW Airport South also features multilingual staff, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Irving hotel.

  • 1 building
  • 305 guestrooms or units
  • 10 levels
  • 7093 sq ft of conference space
  • 659 sq m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth International Airport (DFW) (8.5 km / 5.3 mi)
  • Train station: West Irving Station (3.5 km / 2.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Dallas DFW Airport South offers 305 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Irving hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Capistranos - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Lynx Lounge - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Dallas DFW Airport South Hotel
  • Embassy Suites Hotel Dallas International Airport South DFW
  • Embassy Suites Dallas DFW International Airport South Hotel
  • Embassy Suites Dallas
  • Embassy Suites Hilton Dallas DFW Airport South
  • Embassy Suites Hilton Dallas
  • Embassy Suites by Hilton Dallas DFW Airport South Hotel
  • Embassy Suites by Hilton Dallas DFW Airport South Irving
  • Embassy Suites by Hilton Dallas DFW Airport South Hotel Irving

You should know

  • Embassy Suites by Hilton Dallas DFW Airport South offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.