In entertainment district
A stay at this hotel places you within half a mile (1 km) of Eisemann Center for the Performing Arts and 6 miles (10 km) of University of Texas at Dallas. Richland College is within 6 miles (10 km) and WhirlyBall is within 9 miles (15 km).
Multiple dining options
This smoke-free hotel features 3 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a snack bar/deli are also offered.
Jun 2, 2023 by Chaun
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I am sorry to hear you were disappointed with your stay with parking and air conditioner not working properly. I noticed that you gave us a 2 and I wanted to elaborate on that subject. Again, we appreciate your feedback as this helps us to improve our guest experience. I hope you choose to stay with us again when your travels bring you back to the area.
Mar 13, 2023 by GM
Dear JUDY,We aim to impress, so I sincerely regret that you did not enjoy your stay. I value your feedback and we hope to better serve you in the future. Thank you for staying with us.Sincerely,Ben LoganGeneral Manager
Feb 19, 2023 by GM
Dear JUDY,Thank you for taking the time to review our hotel. We believe an efficient check-in process sets the tone for the stay, so I sincerely regret that we did not deliver a more favorable experience. We value you as our guest and hope to have another opportunity to provide you with a stay that is flawless from start to finish. Sincerely,Ben LoganGeneral Manager
Dec 2, 2022 by GM
Dear Rose,Thank you for being our guest and for your generous review. I am delighted to learn your stay with us was enjoyable in every aspect. We hope to become your hotel of choice when in the area. Best,Ben LoganGeneral Manager
Sep 5, 2022 by GM
Dear Joseph,We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.Best,Ben LoganGeneral Manager
Jun 16, 2022 by GM
Dear Lorrie, We are incredibly grateful that you took the time out to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us. Best, Ben Logan General Manager
Feb 19, 2021 by Guest Services
Dear Anonymous, We sincerely apologize for these two failed experiences at our Hotel and we are just as disappointed with your stay. We will ensure to speak with our overnight services agents to ensure we are properly handling all guest challenges and training opportunities.
Jan 23, 2020 by Renaissance Dallas Richardson Hotel
Thank you for your feedback. We hope to be your choice of stay for your next visit to Richardson.
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 23 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 30392 square feet (2823 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Dallas Richardson Hotel. For a fee, parking is available. This 4-star Richardson hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Renaissance Dallas Richardson Hotel offers 335 accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Richardson hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
R - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
After 5 - Onsite cocktail bar. Open daily.
Before 5 - This café specializes in American cuisine. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the bus station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Renaissance Dallas Richardson Hotel offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.