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4.6 out of 5

"convenient, no restaurants near by though. room was very clean. shower drain was not working. " More

By a verified traveler on Mon 29 Jul 2019

Hotel Description

Enjoy the outdoor pool at this 3.5-star Dallas hotel

In shopping district

At this Dallas hotel, you'll be within half a mile (1 km) of Galleria Dallas and 3 miles (5 km) of Addison Circle Park. Plaza at Preston Center and Zero Gravity Thrill Amusement Park are also within 6 miles (10 km).

Free area shuttle

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 309 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include Netflix, room service, and free weekday newspapers.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$97* Per night/room Oct 1 - Oct 2

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sheraton Dallas Hotel by the Galleria ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Dallas Hotel by the Galleria

Everyone (9) Family (1)
5 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 12, 2021 by JWE

Thanks for your feedback!

4 out of 5

Posted by on Sep 22, 2019

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4 out of 5
convenient, no restaurants near by though. room was very clean. shower drain was not working.

Posted by on Jul 29, 2019

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5 out of 5

Posted by on Jun 30, 2019

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5 out of 5

Posted by on Jun 24, 2019

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5 out of 5

Posted by on Mar 17, 2019

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4 out of 5
As an SPG Member I expected a higher level of customer service from the arrival at the front drive to after departure. We arrived at the hotel approximately 10:10pm on a Saturday evening with no valet service and no bellman to greet nor assist us with luggage. The front desk clerk was informative but did not communicate or assist in retrieving a bellman. I had to ask another gentleman approaching and who stepped behind the desk about assisting with our luggage. He did retrieve a guy who was sitting in the Sheraton shuttle van the entire time prior to me driving up. Parking was not secure by any means. The exiting guard rail was detached. No presence of security on the property. Outside doors do not need magnetic programed keys to enter from the parking lot. We did get a preferred SPG Floor (1513) with a newly renovated bathroom and bedroom furniture. Thank you for the full room service staff and kitchen hours until 11pm. We ordered dinner for a family of 4 and it was delivered in a timely manner. The room service attendant only gave us 2 utensil sets for 4 entrees. That was quickly corrected with a call to guest services. The Club Breakfast location was different on the first floor of the lobby however, the staff was hospitable and professional. After our departure we accidently left our full size tote toiletry bag on the bathroom floor. The next day, we placed a call into lost & found/ Housekeeping to inquire about our full size tote toiletry bag. No one returned our call.

Posted by , from Humble, Texas on Feb 17, 2019

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5 out of 5

Posted by on Jan 6, 2019

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5 out of 5

only one night, but nice

Pros: Clean, comfortable and well appointed.
Cons: My short stay was fine. Nothing to suggest.
Location: The Galleria is within a short walk.
i stayed only one night, and not much else but i was in town to attend a memorial service for a good friend and so didn't want or need any surprises. Happily, this Sheraton was clean and comfortable . Staff was pleasant and helpful. Room was quiet and well appointed. Wouldn't mind staying there again under happier condutions.

Posted by on May 21, 2018

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4 out of 5

mostly good

Furnace was so loud we turned it off to sleep. Not the best bathroom lighting and no exhaust fan

Posted by on Mar 8, 2018

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About the Sheraton Dallas Hotel by the Galleria

Location 4801 Lyndon B Johnson Fwy, Dallas, TX 75244

Property Features

Sheraton Dallas Hotel by the Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Dallas Hotel by the Galleria. You'll have access to the indoor pool at a partner property. An area shuttle within 3 mi and a shopping center shuttle are free. Parking is available for a fee. This 3.5-star Dallas hotel is smoke free.

  • 1 building
  • 309 guestrooms or units
  • 14 levels
  • Built in 1979
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Dallas Hotel by the Galleria offers 309 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Red Eye - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Galleria Sheraton
  • Sheraton Dallas Galleria
  • Sheraton Dallas Galleria Hotel
  • Sheraton Dallas Hotel Galleria
  • Sheraton Hotel Dallas Galleria
  • Sheraton Hotel Galleria
  • Sheraton Galleria
  • Sheraton Dallas Hotel by the Galleria Hotel
  • Sheraton Dallas Hotel by the Galleria Dallas
  • Sheraton Dallas Hotel by the Galleria Hotel Dallas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.