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4.7 out of 5

"Things could not have gone better. Beautiful Hotel. " More

By a verified traveler on Sat 16 Nov 2019

Hotel Description

4-star hotel near Ford Center at The Star, connected to a shopping center

Central Frisco getaway

You'll be within half a mile (1 km) of Ford Center at The Star and 2 miles (3 km) of Dr Pepper Ballpark with a stay here. Stonebriar Centre Mall and The Shops at Legacy are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center, express check-in, and airport shuttle. You'll appreciate the 24-hour fitness center, bar/lounge, and rooftop terrace.

WiFi, flat-screen TVs

In addition to WiFi, the 300 guestrooms offer 24-hour room service and flat-screen TVs. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$171* Per night/room Nov 22 - Nov 23

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Plaza Suite - View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible (Frisco Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Frisco)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Plaza Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Frisco Hotel ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Omni Frisco Hotel

Everyone (6) Couples (3) Family (4)
5 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 13, 2020 by Keita

We love and appreciate the feedback. We hope to welcome you back sometime soon!

5 out of 5

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 26, 2019 by Simone

Greetings! Thank you so much for the outstanding rating! We hope to see you again soon. At Your Service, Simone C. Executive Offices

5 out of 5
Things could not have gone better. Beautiful Hotel.

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 20, 2019 by Simone

Greetings! Thank you so much for the outstanding rating! We hope to see you again soon. At Your Service, Simone C. Executive Offices

5 out of 5
The view I had from my room was amazing! Everyone I encountered was nice! Car arrived in a timely manner through valet service. Overall, great stay!

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Simone

Greetings! Thank you so much for the outstanding rating and kind comments! We are thrilled your stay was "excellent" and we hope to see you again soon. At Your Service, Simone C. Executive Offices

3 out of 5
Hotel was clean,nice, bed comfortable. Free parking was a little walk, but not far. It’s hard to believe in this day and age that any hotel does not offer free WiFi.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Simone

Greetings! Thank you so much for your rating and kind comments about your stay. We did want to let you know that Wifi is free when you sign up for our Select Guest Program. Any of our front desk agents would be happy to get you set up free of charge the next time you are in house. We hope to see you again soon. At Your Service, Simone C. Executive Offices

4 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 12, 2019 by Simone

Greetings! Thank you so much for the rating! We hope to see you again soon. At Your Service, Simone C. Executive Offices

5 out of 5
Great hospitality true out had a little situation with dusting in high places.

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 12, 2019 by Simone

Greetings! Thank you so much for the outstanding rating! In addition, your feedback about high dusting has been shared with management to spark further review. We hope to see you again soon. At Your Service, Simone C. Executive Offices

4 out of 5
Their infinity pool was very relaxing however the bar closes at 7 by the pool. It is really windy. Exercise caution when getting drinks poolside. They lost water pressure once during our 3 night stay. The food is amazing. Johnny and Heather did and amazing job while we were there.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Simone

Greetings! Thank you so much for your rating and review. We are so glad you enjoyed your stay and your visit to our pool. Thank you for your feedback and kind comments about our wonderful staff! Please come back for a visit any time. At Your Service, Simone C. Executive Offices

5 out of 5
We loved this Hotel. We couldnt have had a better stay.!!

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 25, 2019 by cesar.cintron

Thank you Anonymus, we are very happy to hear that you loved our hotel. Remember that we are here for anything you might need. Maybe arrange a new stay? Let us know, we’d love to have you back. Sincerely, César Cintrón Director, Front Office

5 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 1, 2019 by cesar.cintron

Thank you so much for being our guest for a brief stay at the Omni Frisco. We hope to have you soon in the near future. Should you need something please let us know, we are here to serve. Sincerely, Front Office Team

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Omni Frisco Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Omni Frisco Hotel. For a fee, parking is available. This 4-star Frisco hotel is smoke free.

  • 300 guestrooms or units
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 2017
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (36.8 km / 22.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Frisco Hotel offers 300 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Neighborhood Services - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omni Frisco
  • Omni Frisco Hotel Hotel
  • Omni Frisco Hotel Frisco
  • Omni Frisco Hotel Hotel Frisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.