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"Comfortable property, grounds seemed a little dirty and in disrepair. " More

By a verified traveler on Mon 16 Aug 2021

Hotel Description

3.5-star hotel near Dallas Market Center

In Dallas

Within 3 miles (5 km) of this Dallas hotel, you'll find Dallas Market Center and American Airlines Center. Dallas World Aquarium and Reunion Tower are also within 6 miles (10 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the free cooked-to-order breakfast each morning.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 248 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and safes.

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$122* Per night/room Oct 22 - Oct 23

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Embassy Suites Hotel Dallas Market Center ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Hotel Dallas Market Center

Everyone (6) Couples (2) Family (3)
5 out of 5
Comfortable property, grounds seemed a little dirty and in disrepair.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 16, 2021 by Eve

Thank you for the great review. We are glad you enjoyed your stay as much as we enjoyed having you. Our housekeeping department work so hard to ensure cleanliness of the hotel and I will pass your review to the manager in charge to ensure action and changes are taken. We are so sorry for that. Thank you for staying with us and have a great day!

4 out of 5

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 28, 2021 by Eve

Thank you for the stellar review! We appreciate your business and hope to see you on your next trip

2 out of 5
Things were damaged and broken, we had no hot water. The rooms need a complete make over. Will not be booking there again for my monthly visits to area hospital.

Posted by on Mar 25, 2021

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Comment from Hotel Management

Mar 27, 2021 by Eve

Please allow me to apologize for all the issues you experienced while you were with us. Our Housekeeping and maintenance team takes great pride in the hotel and I will be sure to share your feedback. I understand your comfort was compromised and if there is additional feedback you would like to share or I can be of service, please reach out to me directly at your convenience. I am so sorry again and wish you a great day.

2 out of 5

Posted by on Jun 8, 2020

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Comment from Hotel Management

Jul 13, 2020 by Verlilah B.

We apologize for any inconvenience you experienced. Please let us know where we can improve in order to exceed your expectations during your next stay. Thank you again for the honest feedback.

5 out of 5

Posted by on Sep 3, 2019

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5 out of 5
Cleanliness and food. Wish the bathroom me were larger.

Posted by on May 28, 2019

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1 out of 5
I liked the layout of the room and everything in the hotel was easy to get to. However, there was urine in our shower, the AC was extremely loud, the sheets were the worst quality Ive ever experienced and made sleeping uncomfortable, and the pool area was not kept clean. I was told at checkout that a manager would call me about my experience, but i have not heard from them. Should have stayed in a cheaper motel. It was not worth the money.

Posted by , from Killeen, TX on May 6, 2019

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5 out of 5
I rally liked the way it was set up,the rooms were very clean and the staff was great as well as the morning breakfast ! Thanks, I'll be back.

Posted by on Apr 1, 2019

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4 out of 5
This hotel was very pleasing for the most part. It's in a good location with easy access to the interstate. The inside of the hotel is beautiful, I love the outside illusion and the rooms having more of an apartment feel with wrap around balconies. The room it's self is huge, I had a standard room and it had a "living room" area with a sofa sleeper, a separate bedroom, and a kitchen area. Very open and spacious......The bathroom was small and the furniture and decor was a little dated but not bad at all. The Atrio Restaurant and Bar inside the hotel is really nice. There is plenty of room for lounging the food and drinks are good and reasonably priced. Sherry was my bartender and she was amazing! It was really busy and there were a few obnoxious people but she "kept it cute" and did a great job keeping everyone satisfied! I wish the bar stayed open longer but only until 11pm.

Posted by on Mar 25, 2019

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3 out of 5

Annoying start.

Pros: Very good free breakfast, easy to find - right off the freeway.
Cons: Parking and or more direction on where to park. Perhaps they need another security outside?
Location: What a Burger right next door!
Booked online, but called about a specific room when I booked, was not given this room and brought it up the to te lady who checked us in. She was a total smarta** about the situation and pretty much made it seem like I was asking her to build what we needed in our room. I was at no time rude, but very direct to her. She sent us back up to the room we did not book. After 30 minutes she called to say she found the room we were looking for. So, after all that we were moved, but it was not easy - and very frustrating.

Posted by , from Houston on Jun 18, 2017

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About the Embassy Suites Hotel Dallas Market Center

Location 2727 N Stemmons Fwy, Dallas, TX 75207

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee. You'll find a business center on site. The business-friendly Embassy Suites Hotel Dallas Market Center also features an indoor pool, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3.5-star Dallas hotel is smoke free.

  • 248 guestrooms or units
  • 9 levels
  • Built in 1980
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Dallas Medical-Market Center Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Hotel Dallas Market Center offers 248 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Dallas hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Atrio Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Atrio Restaurant and Bar - This lobby lounge serves dinner only. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Dallas Market Center
  • Embassy Suites Hotel Dallas Market Center
  • Embassy Suites Dallas Market Center
  • Hotel Embassy Suites Hotel Dallas Market Center Dallas
  • Dallas Embassy Suites Hotel Dallas Market Center Hotel
  • Hotel Embassy Suites Hotel Dallas Market Center
  • Embassy Suites Hotel Dallas Market Center Dallas
  • Embassy Suites Hotel Market Center
  • Embassy Suites Market Center
  • Embassy Suites Market Center
  • Embassy Suites Hotel Dallas Market Center Hotel
  • Embassy Suites Hotel Dallas Market Center Dallas
  • Embassy Suites Hotel Dallas Market Center Hotel Dallas

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 4 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.