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4.0 out of 5

"Beautiful property and rooms were fantastic! More eating options need to be available. 2 restaurants are not enough for this size of property. " More

By a verified traveler on Thu 28 Dec 2023

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Hotel Description

4-star family-friendly hotel near Gaylord Texan Convention Center, connected to the convention center

Near the airport

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Gaylord Texan Convention Center and within 3 miles (5 km) of Grapevine Mills Mall. Solar Eclipse April 8th 2024 and Grapevine Lake are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. There's fun for all ages with a lazy river and a children's pool, and complimentary bicycles are available on site. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Standard Room, 1 King Bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$309* Per night/room Mar 22 - Mar 23

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds, View (Mobility Accessible, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 6 Max

Gaylord Texan Resort & Convention Center ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Gaylord Texan Resort & Convention Center

Everyone (9) Couples (2) Family (8)
5 out of 5
Beautiful property and rooms were fantastic! More eating options need to be available. 2 restaurants are not enough for this size of property.

Posted by on Dec 28, 2023

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5 out of 5
Everyone was very friendly. Our room was clean. I can’t wait till I visit again.

Posted by , from Phoenix on Dec 2, 2023

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5 out of 5
Beautiful for Christmas

Posted by on Nov 29, 2023

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5 out of 5

Posted by on Nov 29, 2023

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2 out of 5
Beautiful property, but check in was not right , what was promised was not give . Employee went inside with other employee and came back after ten minutes t

Posted by on Sep 29, 2023

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5 out of 5

Posted by on Jun 14, 2023

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4 out of 5
We enjoyed our stay and overall found it very pleasant. A few items that would help the next traveler. Our suite phone was not working and not fixed when reported to the desk. Due to events that went on the Friday and Saturday, there was no valet. The transportation desk was courteous but aloof when we asked about obtaining transportation to local event in Dallas. Later, when driving around trying to find parking I noticed a pick up and drop off point for Uber. It would have been kind to have mention that to us. The valet was very good the one night we had it. The bellhops and other amenities were pleasant and helpful. Finally, the suite had a shower equipped for disabled even though there was a slight threshold to keep the water in the shower. The water still ran out and required us to roll up towels so as to restrict it. Lastly, when calling the desk the day ahead to verify reservation. I was told since I used a third party they could see I had a room but could tell me nothing else. Not sure if this was a slide because we used travelocity.

Posted by on Dec 5, 2022

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5 out of 5

Posted by on Nov 26, 2022

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5 out of 5

Posted by on May 9, 2022

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2 out of 5
The property is beautiful. However we paid for a suite, and were put right next to the elevator, and had to listen to it all night. Wish we would have traded rooms. Not what we expected for the price. No robes in the room.

Posted by , from Oklahoma City on Feb 15, 2022

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About the Gaylord Texan Resort & Convention Center

Location 1501 Gaylord Trl, Grapevine, TX 76051

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 7 to May 26:

  • Swimming pool
  • Water park

Property Features

Gaylord Texan Resort & Convention Center offers its guests a full-service spa, a lazy river, and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A business center, 87 meeting rooms, and limo/town car service are available. Event space at this hotel measures 490132 square feet (45534 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Gaylord Texan Resort & Convention Center. For a fee, parking is available. This 4-star Grapevine hotel is smoke free.

  • 1 building
  • 1814 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • 490132 sq ft of conference space
  • 45534 sq m of conference space
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Gaylord Texan Resort & Convention Center offers 1814 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Grapevine hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Zeppole Coastal Italian - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Mission Plaza Market Plac - This café serves breakfast and light fare. Open daily.

Texan Station Sports Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Glass Cactus - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a lazy river, a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 12 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 12
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 1.65 percent destination fee will be charged
  • Resort fee: USD 26 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20–30 for adults, and USD 10–18 for children
  • Fee for in-room wireless internet: USD 14.99 per stay (rates may vary)
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 22 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gaylord
  • Gaylord Resort
  • Gaylord Texan
  • Gaylord Texan Grapevine
  • Gaylord Texan Resort
  • Gaylord Texan Resort Grapevine
  • Texan
  • Texan Gaylord
  • Texan Gaylord Resort
  • Texan Resort
  • Gaylord Grapevine
  • Gaylord Texan Hotel Grapevine
  • Gaylord Texan Resort And Convention Center
  • Gaylord Texan Resort Convention Center
  • Gaylord Texas Hotel
  • Gaylord Texas Resort
  • The Gaylord Texan
  • Gaylord Texan Resort Convention Center
  • Gaylord Texan Resort & Convention Center Hotel
  • Gaylord Texan Resort & Convention Center Grapevine

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.