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4.4 out of 5

"I liked that my room had a balcony view of the courtyard. It was very lovely. I was taken aback by there not being daily maid service. At $259 a night ... " More

By a verified traveler on Sun 25 Oct 2020

Hotel Description

4-star family-friendly resort near Gaylord Texan Convention Center, connected to the convention center

Near the airport

With a stay at this Grapevine resort, you'll be within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. Grapevine Mills Mall and Legoland Discovery Center are also within 3 miles (5 km).

Full-service spa, indoor pool

This smoke-free resort features a full-service spa, a nightclub, and 6 restaurants. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 1511 guestrooms also offer WiFi and Smart TVs with cable channels. Other amenities include wired Internet, Netflix, and room service.

Room, 1 King Bed, Non Smoking (Partial Atrium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds, Non Smoking, View (Center Atrium)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds, Non Smoking, View (Partial Atrium)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Gaylord Texan Resort & Convention Center ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Gaylord Texan Resort & Convention Center

Everyone (13) Couples (1) Family (8)
4 out of 5
I liked that my room had a balcony view of the courtyard. It was very lovely. I was taken aback by there not being daily maid service. At $259 a night, it would be expected. No soap in the bathroom except the sink, only a shower gel. No individual shampoos/conditioners, just a set up in the shower w/pump shampoos and conditioners. Be aware that if you choose covered parking, you WILL be charged! I was very very surprised by that. Otherwise, the ambience, setting and overall stay was nice.

Posted by , from Arlington, TX on Oct 25, 2020

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5 out of 5
So much to do and see! Our Room was very roomy and comfortable too!

Posted by on Dec 30, 2019

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4 out of 5

Posted by on Dec 16, 2019

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1 out of 5
Ambience is very nice. Staffs are very nice too. The only thing that was not acceptable was the room carpet beside the bed was soaking wet. I complained to the manager and said he can’t transfer us to another room because they are fully booked and sent someone to put towels on the floor and waived our parking fee. For a very high standard hotel and pricey room what we experienced on our one night stay was not acceptable.

Posted by on Oct 23, 2019

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5 out of 5
This place was amazing! The staff was very friendly and helpful! I definitely plan on coming back!

Posted by on Aug 27, 2019

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5 out of 5
The rooms are nice and neat, convention grounds a good place to walk around.

Posted by on Aug 24, 2019

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4 out of 5
Wish Paradise Spring was open later for late arrivals

Posted by on Aug 11, 2019

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5 out of 5
The atrium is very pretty and the restaurants and shops were nice.

Posted by on Jul 8, 2019

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5 out of 5

Posted by on Jun 30, 2019

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5 out of 5

Posted by on Apr 7, 2019

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About the Gaylord Texan Resort & Convention Center

Location 1501 Gaylord Trl, Grapevine, TX 76051

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 04 to May 28:

  • Swimming pool
  • Water park

Property Features

Gaylord Texan Resort & Convention Center offers its guests a full-service spa, a lazy river, and a waterslide. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a 24-hour business center and limo/town car service. Event space at this resort measures 492784 square feet (45781 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Gaylord Texan Resort & Convention Center. For a fee, parking is available. This 4-star Grapevine resort is smoke free.

  • 1 building
  • 1511 guestrooms or units
  • 9 levels
  • 6 dining venues
  • 2 bars or lounges
  • 492784 sq ft of conference space
  • 45781 sq m of conference space
  • Built in 2004
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (10.4 km / 6.5 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Gaylord Texan Resort & Convention Center offers 1511 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Grapevine resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Zeppole Coastal Italian - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Mission Plaza Market Plac - This café serves breakfast and light fare. Open daily.

Texan Station Sports Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Glass Cactus - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a lazy river, a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby

Spa Services

Relâche Spa has 12 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open select days.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 12
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 1.55 percent tourism fee will be charged
  • Resort fee (May 22 - April 30): USD 20 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 19 and USD 25 for adults, USD 9 and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 22 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gaylord
  • Gaylord Resort
  • Gaylord Texan
  • Gaylord Texan Grapevine
  • Gaylord Texan Resort
  • Gaylord Texan Resort Grapevine
  • Texan
  • Texan Gaylord
  • Texan Gaylord Resort
  • Texan Resort
  • Gaylord Grapevine
  • Gaylord Texan Hotel Grapevine
  • Gaylord Texan Resort And Convention Center
  • Gaylord Texan Resort Convention Center
  • Gaylord Texas Hotel
  • Gaylord Texas Resort
  • The Gaylord Texan
  • The Gaylord Texan
  • Gaylord Grapevine
  • Gaylord Texas Hotel
  • Gaylord Texas Resort
  • Gaylord Texan Grapevine
  • Gaylord Texan Hotel Grapevine
  • Gaylord Texan Resort Convention Center
  • Gaylord Texan Resort And Convention Center
  • Gaylord Texan Resort & Convention Center Resort
  • Gaylord Texan Resort & Convention Center Grapevine
  • Gaylord Texan Resort & Convention Center Resort Grapevine

You should know

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.