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4.2 out of 5

"Liked: Breakfast buffet; easy access to the Dallas area I was visiting. Didn't like: very limited afternoon/evening dining options. " More

By a verified traveler on Mon 22 Aug 2022

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Hotel Description

4-star aparthotel near Galleria Dallas

Near the airport

You'll find Galleria Dallas and Village on the Parkway within 3 miles (5 km) of this aparthotel. Addison Circle Park and Ross Stewart Soccer Complex are also within 6 miles (10 km).

Business services

This aparthotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 13 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 290 apartments also offer free WiFi and flat-screen TVs with cable channels. MP3 docks, room service, and coffee/tea makers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Oct 9 - Oct 10

Executive Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Dallas Near the Galleria ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Dallas Near the Galleria

Everyone (5) Couples (5) Family (4)
5 out of 5
Liked: Breakfast buffet; easy access to the Dallas area I was visiting. Didn't like: very limited afternoon/evening dining options.

Posted by , from WESTERVILLE on Aug 22, 2022

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Comment from Hotel Management

Aug 23, 2022 by Callan H, General Manager

Thank you so very much for the five star review. We are working on more dinner options now.

5 out of 5
Loved the location. The staff member Mina went above and beyond to help us upon our arrival.

Posted by on Jun 7, 2022

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Comment from Hotel Management

Jun 24, 2022 by Callan H, General Manager

Thank you for the very kind review.

4 out of 5

Posted by on Jan 30, 2022

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5 out of 5
Nice, clean, bar and balcony style window.

Posted by , from Edmond on Dec 6, 2021

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Comment from Hotel Management

Dec 7, 2021 by Callan H, General Manager

Thank you very much for the five star review.

3 out of 5
The toilet in our room wound not completely flush. The sink gurgled constantly. The a/c did not cool the room, ever, temp was still 76 when we checked out

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 29, 2021 by Callan H, General Manager

Dear Blake, I am very sorry about the challenges during your stay. Please accept my apology and allow us to host a future stay. We are confident you will enjoy your time with us.

3 out of 5
Was in a non smoking room adjacent to one where the occupant was smoking cigars.....the bathroom vents were connected and the smell was pretty bad for over an hour.....The television remote did not work....

Posted by on Apr 21, 2021

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Comment from Hotel Management

Apr 27, 2021 by Callan H, General Manager

I am so sorry about the stay. Please accept my apology and know we have security and engineering at the hotel to rectify these sort of issues. Yours in hospitality,

5 out of 5
Great customer service.... the front desk clerk was all of everybit of perfect.

Posted by , from Dallas tx on Sep 12, 2020

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Comment from Hotel Management

Sep 14, 2020 by Callan H, General Manager

Dear Jazmin, Thank you so very much. We appreciate the compliment. Yours in hospitality,

4 out of 5
The cleanliness of the entry way was very professional and fresh!

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 6, 2020 by Callan H, General Manager

Thank you very much.

5 out of 5
The main room's layout is interesting and has plenty of spots to have a comfortable lounge experience . Nice staff and clean rooms. Will definitely stay there again.

Posted by on Oct 14, 2019

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3 out of 5
Overall a beautiful hotel. Liked the friendly staff and the way they resolved our issues. Did not like- after entering our room another couple was given the same room and opened our door, which was also an inconvenience for them., Had to change rooms after the first night. - the elevator was very noisy all night, we got very little sleep. WIFi connection was very poor, had to try reconnecting often. Computer at front desk crashed several times when trying to have the room key reactivated. Our show was wonderful and the staff providing refreshments before were excellent. Will be back next year.

Posted by on Jul 3, 2019

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Comment from Hotel Management

Aug 5, 2019 by Porscha Austin

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We are very sorry for the mishaps you had during you stay with us but very happy that our team was able to accommodate you for those errors. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and we look forward to hosting you when your travels bring you back to the DFW area. Sincerely, Porscha Austin Front Office Manager DoubleTree By Hilton Dallas Near the Galleria 972.385.9000

About the DoubleTree by Hilton Dallas Near the Galleria

Location 4099 Valley View Ln, Dallas, TX 75244

Property Features

DoubleTree by Hilton Dallas Near the Galleria offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. There are 13 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton Dallas Near the Galleria. Self parking is free. This 4-star Dallas aparthotel is smoke free.

  • 1 building
  • 290 guestrooms or units
  • 9 levels
  • Built in 1979
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Dallas Near the Galleria offers 290 accommodations with MP3 docking stations and video-game consoles. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to noon.

The Chefs Table - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.00 for adults and USD 7.00 for children (approximately)
  • Pet fee: USD 25
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Dallas Galleria
  • Hilton DoubleTree Dallas Galleria
  • DoubleTree Hilton Dallas Galleria Hotel
  • DoubleTree Hilton Galleria Hotel
  • DoubleTree Hilton Dallas Galleria
  • DoubleTree Hilton Galleria
  • DoubleTree by Hilton Dallas Near the Galleria Dallas
  • DoubleTree by Hilton Dallas Near the Galleria Aparthotel
  • DoubleTree by Hilton Dallas Near the Galleria Aparthotel Dallas

You should know

  • The seasonal pool will open in March and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.