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Hotel Description

Family-friendly 3.5-star aparthotel near Melbourne Museum

Carlton stay

Within a 10-minute walk of this Carlton aparthotel, you'll find Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 2 miles (3 km).

Business services

This aparthotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, kitchenettes

The 200 apartments feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as LCD TVs with digital channels. Other amenities include free WiFi, sitting areas, and rainfall showerheads.

Studio Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$65* Per night/room May 6 - May 7

Deluxe King Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Penthouse Apartment

Bed Count 2 Full Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Single Beds Apartment

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Property Features

Arrow on Swanston offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a business center and 4 meeting rooms. Public spaces have free WiFi. Event space at this aparthotel measures 9688 square feet (900 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Arrow on Swanston. For a fee, parking is available. This 3.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 9 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 2003
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.4 km / 1.5 mi)
  • Metro station: Melbourne Central Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Arrow on Swanston offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Sitting area
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arrow Swanston Apartment Carlton
  • Arrow Swanston Carlton
  • Arrow Swanston Aparthotel Carlton
  • Arrow Swanston
  • Arrow Swanston Aparthotel
  • Arrow on Swanston Carlton
  • Arrow on Swanston Aparthotel
  • Arrow on Swanston Aparthotel Carlton

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.