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"The hotel is well located and has great access to public transport.The room is just a room.the sheer curtain between the bed and the lounge does not m ... " More

By missym, from Cairns Qld on Tue 12 Nov 2013

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Hotel Description

4.5-star aparthotel near Crown Casino and Entertainment Complex

City center retreat

At this Melbourne Central Business District aparthotel, you'll be within a 5-minute walk of Collins Street and Flinders Lane. Crown Casino and Entertainment Complex and SEA LIFE Melbourne are also within half a mile (1 km).

Sauna, bar/lounge

This aparthotel features a gym and a sauna. Business travelers can take advantage of the free WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Free WiFi, kitchens

The 249 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with cable channels, and other amenities include free WiFi and sitting areas.

Studio Apartment (No External View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$113* Per night/room Dec 4 - Dec 5

Deluxe Studio Rooftop Apartment (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Studio Apartment (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio Rooftop Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Cosmo Apartment  (No Housekeeping)

Bed Count room.options.bedSize. Maximum Occupancy 5 Max

Studio Apartment (No External View) - (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Oaks Melbourne on Collins Hotel ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Oaks Melbourne on Collins Hotel

3 out of 5

basic but did the job

The hotel is well located and has great access to public transport.The room is just a room.the sheer curtain between the bed and the lounge does not make the room an apartment.The bathroom is tiny and strangely located right next to the bed,also being a wetroom the floor is always just that,wet.Concierge were less than interested in helping with any questions we had ,it seemed an effort for them to even speak to us let alone smile. There was one Receptionist who had a permanant smile on his face and seemed to be happy to be at work and help.Breakfast in the Restaurant was very ordinary and so we only ate there once during our 4 day stay.

Posted by , from Cairns Qld on Nov 12, 2013

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2 out of 5

Oaks on Collins review

Service and staff where terrific, rooms where very small especially the Bathroom, shocked how small the bathroom was. View consisted of the neighboring building which was an office not much privacy. One resteraunt which was on the four floor and very secluded. Small coffee and sandwich shop down stairs. Room service menu was amazing food was excellent.

Posted by on Feb 6, 2011

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2 out of 5

great location, but that was about it

The location is excellent, but that is all that is good about this place. There are two flights of stairs (5 steps each)in front of the building with no ramp or bell boys, so if you are handicapped or have a lot of luggage, it is difficult to get to the "check-in" lobby. Our studio executive apartment is located on the 7th floor with windows facing the office building across the alley, so you basically can't open the shades. The bathroom is about the size of a cruise ship cabin bathroom, with no bath tub. The sink which measures 8"x14" is tiny but what is worse is there is a glass shelf installed about eight inches above it and it sticks out to cover about half the sink... so it is tough to wash your face and brush your teeth without spilling all over the floor. There is a kitchen area with lots of equipment, but since we were there only two nights, we did not really use it. I would much prefer to have a larger bathroom. The carpet is dingy and well worn. Bed sheets were not changed daily even though they were stained. Both nights, I was awaken at about 4 a.m. by garbage trucks emptying dumpsters full of glass bottles. We asked for a late check out and was told that they cannot do that. It was a busy place indeed as the lobby check in is always packed... but I wonder why, as the price wasn't that cheap either.

Posted by on Sep 4, 2007

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About the Oaks Melbourne on Collins Hotel

Location 480 Collins Street, Melbourne, VIC 3000

Property Features

Oaks Melbourne on Collins Hotel offers its guests a sauna and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at the business-friendly Oaks Melbourne on Collins Hotel. Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

  • 1 building
  • 249 guestrooms or units
  • 20 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Southern Cross Station (0.6 km / 0.4 mi)
  • Metro station: Flagstaff Station (0.8 km / 0.5 mi)

Room Amenities

Oaks Melbourne on Collins Hotel offers 249 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The Deluxe Studio Rooftop Apartment is accessible by stairs only.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 35 per day (328 ft away)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Collins
  • Oaks Collins Aparthotel
  • Oaks Collins Aparthotel Melbourne
  • Oaks Collins Melbourne
  • Oaks Hotel Melbourne
  • Oaks Melbourne
  • Oaks On Collins Street Hotel Melbourne
  • Oaks On Collins Street Melbourne
  • Oaks Collins Apartment Melbourne
  • Oaks Collins Apartment
  • Oaks on Collins
  • Oaks Melbourne On Collins
  • Oaks Melbourne on Collins Hotel Melbourne
  • Oaks Melbourne on Collins Hotel Aparthotel
  • Oaks Melbourne on Collins Hotel Aparthotel Melbourne
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.