Polanco stay.Your stay at this Polanco hotel places you within 2 miles (3 km) of Paseo de la Reforma and Angel of Independence Monument. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 2 miles (3 km).
What's nearby
Angel of Independence Monument - 3 min drive
Auditorio Nacional - 4 min drive
Parque Zoologico de Chapultepec - 5 min drive
Centro Citibanamex Convention Center - 5 min drive
Chapultepec Park - 5 min drive
Getting around
Polanco Station - 10 min walk
Mexico City Buenavista Station - 17 min drive
Benito Juarez International Airport (MEX) - 34 min drive
Restaurants
La Docena - 3 min walk
Siembra Tortillería - 1 min walk
SiembraTortilleria/Comedor - 2 min walk
El Cotorreo - 3 min walk
Casa Elefante - 1 min walk
About this property
Residencia Polanco
3-star hotel near Paseo de la Reforma
As a guest of Residencia Polanco, you'll find tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Residencia Polanco also features laundry facilities, dry cleaning/laundry services, and express check-in.
This 3-star Mexico City hotel is smoke free.
1 building
23 guestrooms or units
4 levels
Built in 1997
Dry cleaning
Self-service laundry
Express check-in
Storage area for luggage
Tour and ticket information
Concierge
Newspapers in lobby (free)
Elevator
No smoking on site
Residencia Polanco offers 23 accommodations with complimentary toiletries and blackout drapes/curtains. Pillowtop beds feature down comforters. Cable television is provided. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.
Languages
English, French, Spanish
Property amenities
Family friendly
Laundry facilities
Living room
Internet
Available in all rooms: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Accessibility
Elevator
Room amenities
Entertainment
TV with cable channels
Bedroom
Blackout drapes
Down comforter
Pillowtop mattress
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Private bathroom
Towels
Food and drink
Limited room service
More
Free local calls
Living room
Phone
Policies
Check-in
Check-in start time: 7:00 AM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Residencia Hotel Polanco
Residencia Polanco
Residencia Polanco Hotel Mexico City
Residencia Polanco Mexico City
Residencia Polanco Hotel
Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City
Frequently asked questions
How close is Residencia Polanco to the airport?
Residencia Polanco is 10.6 mi (34-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.
Does Residencia Polanco have an airport shuttle?
Residencia Polanco offers an airport shuttle 24 hours a day, on request, for a charge.
Does Residencia Polanco offer free breakfast?
Residencia Polanco does not offer free breakfast. It's available every day from 7:00 AM to 11:00 AM.
Is there a casino at Residencia Polanco?
No, there is no casino at this hotel.
What time is check-in at Residencia Polanco?
Check-in start time: 7:00 AM; Check-in end time: 11:00 PM.
Is there free parking at Residencia Polanco?
Free parking is not available at this hotel.
Does Residencia Polanco have a pool?
Residencia Polanco does not have a pool.
Does Residencia Polanco have a spa?
There are no spa services available at this hotel.
How close is Residencia Polanco to downtown Mexico City?
Residencia Polanco is 3.3 mi away from Mexico City.
Residencia Polanco Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 45 out of 301 reviews" "
10 - Excellent
45
Rating 8 - Good. 84 out of 301 reviews" "
8 - Good
84
Rating 6 - Okay. 87 out of 301 reviews" "
6 - Okay
87
Rating 4 - Poor. 52 out of 301 reviews" "
4 - Poor
52
Rating 2 - Terrible. 33 out of 301 reviews" "
2 - Terrible
33
6.8/10
Cleanliness
7.2/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
Reviews
2/10 Terrible
Anyonio, Mexico City
Traveled with group
Oct 4, 2020
This place NO LONGER EXISTS but they have NOT brought down any of their listings. Their phone numbers DON'T work and I nonetheless got charged for reserving at this non-existent hotel!
Anyonio
Stayed 1 night in Oct 2020
6/10 Okay
Minda, Shelton
Traveled with partner
Nov 1, 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a semi-apartment building - what they used to call a residential hotel. There is a nicely appointed living room, a kitchen with a microwave (needs a mini- fridge, which my room had last year), a good bedroom (with a very cranky TV), and a decent bathroom, which they have really tried to update. No AC in the summer, no heat in the winter . . . there’s a large fan for the former and an electric heater for the latter. Excellent location, fabulous service.
It's a mix of feeling toward this Hotel. I think that management don't care very much about this Hotel and the potential it has in the area. The front desk people are very nice. No A/C , Need to ask for an electric fan for the night, the bed sheet was never changed but was neatly fixed every day, (4 days). Don't get me wrong its a very beautiful hotel and the area is amazing. The owner needs to improve more the building....and place towels daily, and not to wait until your guest need one and have to ask for it. At least I have few good stories to tell.
This hotel is absolutely horrible. There's black mold in the bathrooms, multiple smoke alarms that were beeping non-stop because the batteries were dying, dirty sheets, windows that don't lock, and they only provide one towel. I have nothing a positive to say about this hotel.
Shilo
Stayed 7 nights in Apr 2019
10/10 Excellent
Katan
Mar 25, 2019
Liked: Cleanliness, staff & service, room comfort
Spacious
The hotel was spacious and it had nice beds and rooms, it’s a little old but the price is alright.
Katan
Stayed 1 night in Mar 2019
6/10 Okay
Verified traveler
Business traveler, Traveled with partner
Mar 7, 2019
Liked: Staff & service
Disliked: Cleanliness, amenities
Very nice area. You get what you pay for. No AC. Could be much cleaner.