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"Breakfast menu was very good & waitress was excellent " More

By a verified traveler on Mon 07 Jun 2021

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Hotel Description

Family-friendly 3-star hotel near Mississippi River

In Otsego

You'll be within half a mile (1 km) of Mississippi River and 9 miles (15 km) of Albertville Premium Outlets. Anoka Technical College is within 12 miles (20 km) and Monticello Country Club is within 16 miles (25 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a lobby fireplace are also offered.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 125 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free newspapers.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Feb 7 - Feb 8

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Room, Accessible, Non Smoking (Mobility)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Minneapolis NW-Elk River, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Minneapolis NW-Elk River, an IHG Hotel

Everyone (6) Family (3)
1 out of 5

Posted by on Oct 28, 2021

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5 out of 5
Very clean

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 9, 2021 by HIER

Thank You, Your review is appreciated!

5 out of 5
Breakfast menu was very good & waitress was excellent

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 10, 2021 by HIER

Than you for the great review! Come see us again.

5 out of 5

Posted by on Oct 5, 2020

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Comment from Hotel Management

Oct 6, 2020 by HIER

Thank you for the review! We hope you enjoyed your stay.

5 out of 5
The water park was excellent for my 4 kids and in the lower level they have this really fun setup with lots of different games for the whole family, will definitely stay again when in the area

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 11, 2020 by Hotel Management

I am so happy to hear that you got to utilize all of our fun amenities and enjoyed your time with your family! We hope to see you again soon!

5 out of 5
We come on a Thursday & the water park is never open until Friday after 4 pm with no other pool available to swim in either. With 4 kids to entertain it’s hard. Otherwise it’s a VERY great hotel!

Posted by on Jan 25, 2020

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Comment from Hotel Management

Feb 11, 2020 by Hotel Management

Thank you for visiting our water park and staying with us! Generally we do open on Friday at 4PM as most of our lifeguards are in school in the area and close to our check-in time. You can always visit our website to check our water park hours prior to arrival, hielkriver.com/waterpark. However, I am glad that you had a wonderful time!

3 out of 5
No one around to get you checked in, left a walk-in talkie to call, but had to call by phone after 10 minutes.

Posted by on Aug 25, 2019

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4 out of 5

Posted by on Apr 19, 2019

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4 out of 5
Hotel was in a great location for all that we did in the weekend. We had a largish family gathering with mixed ages of guests, so we thought an indoor waterpark would be fun. We knew this wasn't up to par with an upscale chain like Great Wolf, but we were happy to not pay those prices and deal with those crowds, either. The waterpark certainly suffices as a no-lines, couple of good slides and lazy river type thing. The hot tub is large. However, it all needs a solid update and cleaning. The stairs leading to the biggest slides are rusting out. We were also disappointed to find out that the waterpark closes at 4pm on Sunday! We were not able to enjoy it that evening as planned. The hotel has a 'family fun zone' in the basement which we had looked forward to playing ping pong in, but it cost extra! My only other complaint about the hotel was that it is very noisy. We were in a 2-queen room, though we measured and those beds were most certainly full/doubles, not queens. My sister had the same type room on the third floor, and hers was much larger. What gives? That being said, the room was large enough for us but had a musty smell a bit and the shower was odd- for anyone over 5'3 or so. Also, I had called ahead to request we be near our other family members' rooms, and we were all on different floors and opposite ends of the hotel. Weird. All in all, it served its purpose, cleanliness of the room was fine, staff was nice, and kids had fun.

Posted by , from North Jersey on Nov 16, 2018

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4 out of 5
Overall good experience. Carpet in room had a large (2-3 foot repaired rip) - not what I expect for $200 a night!!!

Posted by , from Elk River on Sep 24, 2018

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About the Holiday Inn Minneapolis NW-Elk River, an IHG Hotel

Location 9200 Quaday Ave Ne, Otsego, MN 55330

Renovations + Closures

The following facilities are closed on Friday and Saturday:

  • Children's pool
  • Indoor pool
  • Spa tub

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Indoor pool
  • Children's pool
  • Spa tub

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the family-friendly Holiday Inn Minneapolis NW-Elk River, an IHG Hotel. Self parking is free. This 3-star Otsego hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Elk River Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Minneapolis NW-Elk River, an IHG Hotel offers 125 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Mississippi Valley Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The property’s water park is closed.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 10.50 per person (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Minneapolis NW-Elk River
  • Holiday Inn Minneapolis NW-Elk River Hotel
  • Holiday Inn Minneapolis NW-Elk River Hotel Otsego
  • Holiday Inn Minneapolis NW-Elk River Otsego
  • Holiday Inn Minneapolis NW Elk River
  • Inn Minneapolis NW Elk River

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.