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4.1 out of 5

"The staff was friendly " More

By a verified traveler on Wed 26 Jan 2022

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Hotel Description

3.5-star boutique aparthotel near Monument National

Heart of Montreal

A stay at this Downtown Montreal aparthotel places you steps from Monument National and within a 5-minute walk of Complexe Desjardins. Theater du Nouveau Monde and Place des Arts are also within half a mile (1 km).

Business services

A gym, valet parking, and concierge services are featured at this aparthotel. WiFi in public areas is free. Traveling on business? Take advantage of the 7 conference rooms, along with the 24-hour business center.

Free WiFi, refrigerators

The 149 soundproofed apartments offer free WiFi and room service. Entertainment options include LCD TVs with cable channels, while refrigerators and microwaves provide the conveniences of home. Housekeeping is available on request.

Standard Room, 1 Queen Bed (Pop)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$121* Per night/room Apr 28 - Apr 29

Loft, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Hip)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofabed (Living)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Panoramic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 queen beds (2Hip)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Zero 1 ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Zero 1

Everyone (4) Couples (2) Family (3)
1 out of 5
No free parking. 15 minutes away $25 Canadian. Asked management for reimbursement based on advertised free parking and they said no.

Posted by on Apr 21, 2023

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Comment from Hotel Management

May 31, 2023 by Marie, Receptionist

Dear Paul,Thank you for taking the time to share your experience with us. We are very sorry to learn that your stay with us did not live up to your expectations and we understand your disappointment.We apologize for any inconvenience you may have encountered during your stay. We take all customer feedback very seriously and will use your feedback to improve our services.We would like to have the opportunity to discuss with you in more detail your experience and find a solution to satisfy you fully. If you agree, we invite you to contact us directly so that we can discuss your situation.Again, we are sorry that your experience did not live up to your expectations. We hope to have the opportunity to welcome you again, In order to show you the qualities of our establishment.Sincerely,Marie

2 out of 5
Cons: Only two elevators so it takes forever. Hotel is short staffed so you have to request housekeeping 24 hours and in advance and it’s still not guaranteed they will clean the room. First night my room had no toilet paper and the ac is controlled by the hotel. Pros: Great location, staff is nice

Posted by on Sep 5, 2022

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5 out of 5
The staff was friendly

Posted by on Jan 26, 2022

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Comment from Hotel Management

Jan 28, 2022 by Micale Palma Rosales , Directrice de la réception

Good Day, thank you for sharing your experience with us. Regards

4 out of 5
The breakfast was fairly terrible. I did it twice because of the weather but otherwise, I should have avoided it. The exercise room was functional but the bike had a broken piece and there wasn't enough space on the floor for me to do my thing. Towels were missing one time. It worked but wasn't great. The lounge wasn't open in the evening. Not a terrible thing since the hotel is downtown with an awesome nightlife but the weather made going out seem like a bad idea.

Posted by , from Erie, CO on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Sophie Ponte, Room Div Manager

Dear Mr Brouwer, Thank you for taking the time to post your comment regarding your stay with us. First, please accept our apologies. Rest assure, corrective measures have been taken with the appropriate departments. We sincerely hope you will give us another opportunity to provide you with the usual high service that the Hotel ZERO1 is known for. Best,

5 out of 5
Location in Montreal near Catherine St. and the mall

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Sophie Ponte, Room Div Manager

Dear guest, Thank you very much for reviewing your experience at Hotel ZERO1. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon! Sincerely,

5 out of 5
The microwave and refrigerator in the room proved to be very convenient. The property is centrally located in downtown near lots of restaurants, and very close to the venues I had bought for tickets for at the jazz festival. It's also located 2 blocks from an IGA market that saved me some money on eating out every day. I will be definitely be returning there for next year's jazz fest.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 5, 2019 by Michael - front office supervisor

Good morning, Thank you for taking the time to review our hotel, we appreciate your feedback and we're happy to see that you enjoyed the Jazz festival ! Looking forward to give you a better service next year,

5 out of 5
It is in a good location and easy to walk to a lot of great venues in downtown Montreal. The room was very hip and cozy but it was fine for just one night.

Posted by , from Plattsburgh NY on Jun 24, 2019

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Comment from Hotel Management

Jun 28, 2019 by Front office supervisor

Good evening MP, Thank you for taking the time to review our hotel. We appreciate your feedback and we're happy that you had a good walk in our amazing city. Looking forward to welcome you back, Michael

5 out of 5

Posted by on May 11, 2019

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Comment from Hotel Management

May 11, 2019 by Michael

Thanks !

5 out of 5
The has a very good staff, the rooms are clean and comfortable. It was also very quiet.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 1, 2019 by Sophie Ponte, Room Div Manager

Thank you very much for reviewing your experience at Hotel ZERO1. We are glad that you enjoyed your time with us and we sincerely hope to have the pleasure of welcoming you back soon! Sincerely,

4 out of 5
Gym needs a serious upgrade. Room service a lil slow

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 13, 2019 by Michael

Good afternoon, Thank you for taking the time to review our hotel. We appreciate your feedback and will work with it to upgrade our facilities. Best regards,

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this aparthotel measures 6178 square feet (574 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Zero 1. For a fee, parking is available. This 3.5-star Montreal aparthotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 10 levels
  • 6178 sq ft of conference space
  • 574 sq m of conference space
  • Built in 2002
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Montreal Central Station (1.2 km / 0.8 mi)
  • Metro station: Saint Laurent Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Zero 1 offers 149 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Montreal aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time ends at 7 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Prepaid credit cards are not accepted for any bookings or onsite payments

Cashless transactions are available

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property registry number - 187740
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 23 for adults and CAD 23 for children
  • Secured valet parking fee: CAD 35 per day (in/out privileges)
  • Nearby parking fee: CAD 35 per day (2133 ft away; open 7:00 AM to 10:30 PM)
  • Pet fee: CAD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zero
  • Hotel Zero 1
  • Hotel Zero 1 Montreal
  • Zero 1 Hotel
  • Zero 1 Montreal
  • Le 1 Rene Levesque Montreal
  • Hotel Zero 1 Montreal
  • Hotel Zero 1 Aparthotel
  • Hotel Zero 1 Aparthotel Montreal

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.