"Exceeded expectations " More
Near the slopes
Within a 15-minute walk of this Old Quebec hotel, you'll find Quebec City Town Hall and Quebec Cruise Terminal. Quebec City Convention Center and Quebec National Museum of Fine Arts are also within 2 miles (3 km).
This luxury hotel features ski-in/ski-out access, a full-service spa, and 3 restaurants. Enjoy the ski shuttle and onsite ski storage. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare.
May 8, 2023 by Marisa
Dear Rosa,Thank you for the great score! We are happy you enjoyed your stay and look foward to welcoming you again soon.Kind regards,
Apr 26, 2023 by Marisa
Dear Elizabeth Helen,Thank you very much for your feedback. We are happy you enjoyed your stay.Looking foward to welcoming you.Kind regards,
Feb 14, 2023 by Marisa Maurice
Dear Michael,Thank you very much for your feedback. We are happy you enjoyed the location. Our steam room is actually going under renovations indeed. Your comments are very important as they help us continuously improve ourselves.Looking foward to welcoming you again soon.Kind regards,
Oct 30, 2022 by Marisa Maurice, Front desk assistant manager
Dear Kathryn,Thank you very much for your comments. We will certainly pass them to our team. We are happy you enjoyed your stay and are looking foward to welcoming you.Kind regards,
Oct 23, 2022 by Kim
Dear Mr James,Thank you very much for taking the time to write your review. We are delighted to know that you have enjoyed your stay !
Oct 14, 2022 by Marisa
Dear Melody,Thank you for the great score. We are happy your enjoyed your stay with us and are looking foward to welcoming you again soon.Kind regards,
Oct 7, 2022 by L'équipe du Château Frontenac
Thank you for your feedback!We hope you'll have the chance to try ou rrestaurants next time!
Jul 6, 2022 by L'équipe du Château Frontenac
Thank you for your Review!
Mar 28, 2022 by Marisa
Dear Robert, Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry you encountered a jacuzzi maintenance in your stay. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely,
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There are 3 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is available in public spaces for a fee. This luxury hotel also offers an indoor pool, a children's pool, and a 24-hour health club. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Québec City hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Fairmont Le Chateau Frontenac offers 611 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Québec City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
The Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.
1608 Wine and Cheese Bar - Overlooking the ocean, this wine bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.
Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Place Dufferin - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Moment Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.