Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

4.5-star ski-in/ski-out hotel near Château Frontenac

Near the slopes

Within a 15-minute walk of this Old Quebec hotel, you'll find Quebec City Town Hall and Quebec Cruise Terminal. Quebec City Convention Center and Quebec National Museum of Fine Arts are also within 2 miles (3 km).

Luxury amenities

This luxury hotel features ski-in/ski-out access, a full-service spa, and 3 restaurants. Enjoy the ski shuttle and onsite ski storage. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare.

Fairmont, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$391* Per night/room Jun 12 - Jun 13

Deluxe Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Le Chateau Frontenac ratings based on 15 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Le Chateau Frontenac

Everyone (2) Couples (11) Family (1)
5 out of 5
Exceeded expectations

Posted by on May 21, 2023

Was this review helpful to you?
5 out of 5
Great location! Friendly staff!!! Beautiful view!!

Posted by on May 8, 2023

Was this review helpful to you?
Comment from Hotel Management

May 8, 2023 by Marisa

Dear Rosa,Thank you for the great score! We are happy you enjoyed your stay and look foward to welcoming you again soon.Kind regards,

5 out of 5
Hotel was fabulous! Couldn't have asked for more. Loved it

Posted by on Apr 25, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 26, 2023 by Marisa

Dear Elizabeth Helen,Thank you very much for your feedback. We are happy you enjoyed your stay.Looking foward to welcoming you.Kind regards,

4 out of 5
We LOVED LOVED LOVED the location. Enjoyed immensely the toboggan ride. The steam room was broken and by the looks of the temporary wall that had been installed it'd been broken awhile. I think when a hotel advertises facilities like that and they are broken they should say so.

Posted by on Feb 13, 2023

Was this review helpful to you?
Comment from Hotel Management

Feb 14, 2023 by Marisa Maurice

Dear Michael,Thank you very much for your feedback. We are happy you enjoyed the location. Our steam room is actually going under renovations indeed. Your comments are very important as they help us continuously improve ourselves.Looking foward to welcoming you again soon.Kind regards,

5 out of 5
The hotel was wonderful but the shining star was the staff!! Check in was delightful, and the Concierge staff: Sally & Guillaume were AMAZING! They helped us figure out restaurants, made reservations, and were our guides for a wonderful visit.

Posted by , from Bon Air on Oct 27, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 30, 2022 by Marisa Maurice, Front desk assistant manager

Dear Kathryn,Thank you very much for your comments. We will certainly pass them to our team. We are happy you enjoyed your stay and are looking foward to welcoming you.Kind regards,

5 out of 5
Just a stunning property in a historic area

Posted by on Oct 17, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 23, 2022 by Kim

Dear Mr James,Thank you very much for taking the time to write your review. We are delighted to know that you have enjoyed your stay !

5 out of 5
All I can say is WOW! Never have we stayed in such a lovely place. Very Pricey but a wonderful experience.

Posted by , from Torrance on Oct 9, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 14, 2022 by Marisa

Dear Melody,Thank you for the great score. We are happy your enjoyed your stay with us and are looking foward to welcoming you again soon.Kind regards,

5 out of 5
The historical and architectural beauty of this hotel is beyond description. Our only complaint is it is very difficult to get into the two restaurants in the hotel since they are booked up in advance.

Posted by , from CAPISTRANO BEACH on Oct 5, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 7, 2022 by L'équipe du Château Frontenac

Thank you for your feedback!We hope you'll have the chance to try ou rrestaurants next time!

4 out of 5
Close to everything

Posted by , from ELLICOTT CITY on Jul 6, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 6, 2022 by L'équipe du Château Frontenac

Thank you for your Review!

4 out of 5
The water showering was just warm and the jacuzzi was out of service

Posted by on Mar 21, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 28, 2022 by Marisa

Dear Robert, Thank you for taking the time to tell us about your experience at the Fairmont Le Château Frontenac. At Fairmont Hôtels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry you encountered a jacuzzi maintenance in your stay. We are looking forward to welcoming you back at Fairmont Le Château Frontenac. Sincerely,

About the Fairmont Le Chateau Frontenac

Location 1 rue des Carrieres, Québec City, QC G1R 4P5

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There are 3 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is available in public spaces for a fee. This luxury hotel also offers an indoor pool, a children's pool, and a 24-hour health club. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Québec City hotel is smoke free.

  • 611 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 1893
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Quebec Palace Station (1.7 km / 1.1 mi)
  • Property shuttles: Ski shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairmont Le Chateau Frontenac offers 611 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Québec City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

The Champlain - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.

1608 Wine and Cheese Bar - Overlooking the ocean, this wine bar specializes in French cuisine and serves light fare only. Happy hour is offered. Open daily.

Bistro Le Sam - Overlooking the ocean, this bistro specializes in French cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Place Dufferin - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Moment Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 35.0 per night.

Pet Policy

  • Pets: CAD 60 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property registry number - 040703
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 25 per accommodation, per night

The resort fee includes:

  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 38.00 for adults and CAD 19.00 for children
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Covered valet parking fee: CAD 45 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont
  • Chateau Frontenac
  • Chateau Frontenac Fairmont
  • Fairmont Chateau Frontenac
  • Fairmont Chateau Frontenac Hotel
  • Fairmont Chateau Frontenac Hotel Quebec
  • Fairmont Chateau Frontenac Quebec
  • Fairmont Frontenac
  • Frontenac Chateau
  • Frontenac Fairmont
  • Fairmont Hotel Quebec City
  • Fairmont Le Chateau Frontenac Hotel Quebec City
  • Fairmont Le Chateau Frontenac Quebec/Quebec City
  • Fairmont Quebec City
  • Quebec City Fairmont
  • Fairmont Le Chateau Frontenac Hotel
  • Fairmont Le Chateau Frontenac Québec City
  • Fairmont Le Chateau Frontenac Hotel Québec City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

  • Green Key Eco-Rating Program
url importing http://travel.travelocity.com/Québec-City-Hotels-Fairmont-Le-Chateau-Frontenac.h12522-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Québec-City-Hotels-Fairmont-Le-Chateau-Frontenac.h12522-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Québec-City-Hotels-Fairmont-Le-Chateau-Frontenac.h12522-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.