Front desk was "out" when we arrived from Montreal airport at 8:30pm. Had to wait in the hallway for 30 minutes. Night staff did not apologizes to us for the inconvenience. The walls were paper thin and could hear next door patron shifting in their squeaky mattress. Residence was across from a bar, so drunk young adults entering and leaving till 3am, yelling and laughing. Loud motorbikes and supercharged cars constantly on the street, and police cars with sirens on all the time. very squeaky hall floors so heard every footsteps from patrons using the shared bathroom and toilets. in the common room, someone made toast but blew a beaker. i told the front desk, but was told to use another common on another floor. the power was still not fixed the next day and had to go to another floor. Was awakened by a fire alarm at 1030pm, so we had to evacuate the building. 4 fire trucks came. lucky nothing serious and all was ok to go back after about 20 minutes. other front desk staff didnt seemed eager to see me everytime i had some questions. our room only had 1 coat hanger between me and my wife.the night stand lamp was missing a light bulb.
On the other hand, the front desk
manager was very responsive and helpful. l she got more coat hangers and a lightbulb. I injured my leg
on a hike and she even brought down some crutches.
of course, the price for a dorm like accommodation was reasonable, except for the above.