"The hotel was not worth the money. I thought it would be an excellent hotel based on pictures and facilities. But a largely cold attitude of staff upo ... " More
Winter getaway
Your stay at this Marol hotel places you within 3 miles (5 km) of MIDC Industrial Estate and Phoenix Market City Mall. Shoppers Stop and Powai Lake are also within 3 miles (5 km).
Poolside dining
This luxury hotel includes 3 restaurants, an outdoor pool, and an indoor tennis court. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Unwind with a drink at one of the 2 bars/lounges and enjoy freebies like WiFi in public areas and a roundtrip airport shuttle.
After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco hotel also offers a children's pool, a complimentary children's club, and an indoor tennis court. Smoking is allowed in designated areas at this 4.5-star Mumbai hotel.
Available in some public areas: Free WiFi , Free wired internet
Waterstones Hotel offers 99 accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
White Barn - This poolside restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
All Stir Fry - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
On The Rocks - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Van Gogh Bar - This bar is located by the pool and specializes in international cuisine. Open daily.
Late night fare is available from 24-hour room service.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an indoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Waterstones Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in Boutique rooms are charged a facility fee to access the following Club amenities: Tennis and squash courts, games room, billiard and cards room, library, music and movies lounges. Guests booked in other room categories receive full club access at no charge.
Per property policy, group bookings are not permitted to order outside food.
Portable speakers and playing loud music are not permitted.
Outside alcohol is not permitted.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.