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Country Inn & Suites by Radisson, Metairie (New Orleans), LA

3-star property
2713 N Causeway Blvd, Metairie, LA 1-855-201-7819
3.9 out of 5
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See all 15 travelocity Reviews

"OK place to stay. Not to far away for downtown and the French Market. " More

By a verified traveler on Mon 02 Dec 2019

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Hotel Description

Enjoy free breakfast at this 3-star Metairie hotel

In suburbs

Your stay at this Metairie hotel places you within a 10-minute walk of Metairie Business District and Lakeside Shopping Center. Clearview Mall and East Jefferson General Hospital are also within 3 miles (5 km).

Renovated in 2015

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 138 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free local calls are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$149* Per night/room Feb 1 - Feb 2

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Metairie (New Orleans), LA ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Metairie (New Orleans), LA

Everyone (7) Couples (1) Family (3)
2 out of 5
So I booked a suite for my wedding party to get ready in and there was holes in the bathroom door that didn’t even close properly. No sheets for the pull out bed, which I also found a koolaid topper on that bed. Looks to have never been cleaned. No lighting whatsoever. The shower flooded the bathroom even with the curtain closed, even the carpet was wet. Called front desk to ask if I can have an additional chair, not like a big furniture chair just a plain chair and was told no. Called another time to ask if they sold safety pins, which I get is a random request again was told no rudely. The room was just a mess and did not feel like a suite at all. Fridge door didn’t even close properly. Was just disappointed.

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 26, 2021 by Troy Aldrich

Dear Ashely, Thank you for sharing your experience. Our hotel does not provide additional furniture to guest rooms. Due to COVID, we are not placing additional bedding in the rooms at this time. All additional bedding is available by contacting the front desk. All hotel lighting works just fine in the hotel. We visited all suite rooms and found that all fridges close with no problem. Hotel was no made aware of any bathrooms flooding over the past 30 days. I look forward to welcoming you back in the future. Sincerely, Troy Aldrich General Manager

2 out of 5

Posted by on Jul 26, 2021

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4 out of 5
i slept

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 16, 2021 by mmm

Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA

2 out of 5
I like having enough towels in the bathroom for the number of guest listed. I did NOT like walking into my room to find two guys in and one was using the bathroom. There were no sheets for the sofa sleeper. I left the with only one light on by the door and returned to find two lights on. Nothing was missing from what I can tell I don't feel comfortable here and will not return.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 14, 2021 by mmm

Thank you for taking the time to complete the guest survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA

5 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 6, 2021 by mmm

Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA

5 out of 5

Posted by on Feb 2, 2020

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3 out of 5
OK place to stay. Not to far away for downtown and the French Market.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Kyra

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn and Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Kyra Dutton Front Office Supervisor Country Inn & Suites by Radisson, Metairie (New Orleans), LA

4 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by MMM

Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA

5 out of 5
Fairly close to WW II museum. Most of the reviews were very positive so we stayed there and we were not disappointed. The rooms were top notch. Had crown moldings in the room and beautiful bathroom. Matresses were great and I slept like a log. Breakfast was amazing.

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 19, 2019 by MMM

Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA

4 out of 5
Very clean. Bed and pillows were very comfortable.

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 9, 2019 by mmm

Thank you for taking the time to complete the guest survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Metairie (New Orleans), LA we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Marvin Millon Front Office Manager Country Inn & Suites by Radisson, Metairie (New Orleans), LA

About the Country Inn & Suites by Radisson, Metairie (New Orleans), LA

Location 2713 N Causeway Blvd, Metairie, LA 70002

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Country Inn & Suites by Radisson, Metairie (New Orleans), LA offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Country Inn & Suites by Radisson, Metairie (New Orleans), LA. Limited free parking is available on a first-come, first-served basis. A complete renovation of Country Inn & Suites by Radisson, Metairie (New Orleans), LA was completed in January 2015. Smoking is allowed in designated areas at this 3-star Metairie hotel.

  • 138 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1980
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Metairie (New Orleans), LA offers 138 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 5
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Metairie New Orleans
  • Country Inn Carlson Metairie
  • Country Carlson Metairie
  • Country Metairie New Orleans

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.