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"Great location, room and staff great. They no longer have a bar and restaurant which in pics it shows they do, but plenty of good eats/bars nearby👍 " More

By a verified traveler on Wed 30 Nov 2022

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Hotel Description

4.5-star luxury hotel near Brooklyn Bridge

City center stay

Your stay at this Manhattan hotel places you within 3 miles (5 km) of Brooklyn Bridge and Empire State Building. Madison Square Garden and Broadway are also within 3 miles (5 km).

Multiple dining options

This luxury hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$169* Per night/room Dec 21 - Dec 22

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, City View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, View, Tower (Freedom Tower View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds, Accessible (Mobil, Roll Shwr)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Indigo Lower East Side New York, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Lower East Side New York, an IHG Hotel

Everyone (5) Couples (3)
5 out of 5
Great location, room and staff great. They no longer have a bar and restaurant which in pics it shows they do, but plenty of good eats/bars nearby👍

Posted by on Nov 30, 2022

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Comment from Hotel Management

Dec 3, 2022 by Darlene R.

Hello! We are happy to hear you enjoyed your recent visit and thank you for choosing us out of hundreds of hotels to choose from in New York City. We look forward to hosting you again soon!

5 out of 5
Hotel was very accessible to Rockwood Music Hall. Very friendly staff. Clean rooms. Quiet, even with a nightclub on one floor.

Posted by on Nov 19, 2021

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Comment from Hotel Management

Nov 28, 2021 by Annisa B

Greetings and thank you for the positive review. We look forward to hosting you in the future!

3 out of 5
I booked this hotel because I wanted a room with a terrace. So I got the terrace, but other than that, everything else was blah.

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 26, 2021 by Zaid M

Good Morning, Thank you for staying at Hotel Indigo LES!! We highly appreciate your feedback

4 out of 5

Posted by on Jul 25, 2021

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1 out of 5
Front desk staff is so unhelpful and rude

Posted by on Jul 12, 2021

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3 out of 5
The front desk had terrible service I called multiple times to ask for early check in and they said when I get there early it’ll be fine, at first did not get early check in and they didn’t even try to hold our bags behind the desk while we wait for room to be ready

Posted by on Jun 27, 2021

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5 out of 5
Mr Purple Bar on roof. Hotel's location. Excellent

Posted by on Feb 22, 2021

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Comment from Hotel Management

Feb 22, 2021 by Anna

Dear Guest, Thank you for choosing Hotel Indigo Lower East Side. We are thrilled to hear that you enjoyed our location and were able to experience the bar, Mr. Purple. It was a pleasure having you stay with us and we hope to see you again! Warm regards, Anna Bernatowicz Assistant Front Office Manager

3 out of 5

Posted by on Aug 26, 2020

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Comment from Hotel Management

Aug 27, 2020 by Carvey

Thank you for staying with us! It seems your stay experience could have been better. We are always looking for ways to improve, so if you have a moment, please give us a call or drop us a line - we look forward to hearing from you!

5 out of 5
Clean friendly artsy located convenient to everything.

Posted by on Sep 3, 2019

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5 out of 5
Liked: Location within the city Quiet, clean, and comfortable room Good price Neutral: Asked for food recommendations close by and they didn’t have any Hotel is s bit young, especially Mr Purple - area in general can be young * Would stay here again. Quiet and convenient at a good price.

Posted by on May 24, 2019

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About the Hotel Indigo Lower East Side New York, an IHG Hotel

Location 171 Ludlow Street, New York, NY 10002

Property Features

Hotel Indigo Lower East Side New York, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and coworking spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Indigo Lower East Side New York, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: New York 9th St. Station (2.4 km / 1.5 mi)
  • Metro station: Delancey St. Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Hotel Indigo Lower East Side New York, an IHG Hotel has 2 restaurants on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 25.00 per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.68 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 75.00 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo Lower East Side New York
  • Hotel Indigo Lower East Side
  • Indigo Lower East Side New York
  • Indigo Lower East Side
  • Indigo Lower Side York, An Ihg
  • Hotel Indigo Lower East Side New York
  • Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
  • Hotel Indigo Lower East Side New York, an IHG Hotel New York

You should know

  • The outdoor pool opens for the season in June.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.