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"The property is tired. Needs major refresh , beds, and so on " More

By a verified traveler on Mon 26 Sep 2022

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Hotel Description

Family-friendly stay near Conway Scenic Railway

In North Conway

A stay at this hotel places you within half a mile (1 km) of Settlers' Green Outlet Village and 3 miles (5 km) of Conway Scenic Railway. Also, North Conway Country Club is within 3 miles (5 km) and Cranmore Mountain Resort is within 6 miles (10 km).

Family-friendly fun

This hotel features an indoor pool and a gym. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the seasonal outdoor pool and free perks like continental breakfast and free self parking.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$70* Per night/room Jun 4 - Jun 5

Room, 2 Queen Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Green Granite Inn, Ascend Hotel Collection ratings based on 39 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Green Granite Inn, Ascend Hotel Collection

Everyone (13) Couples (5) Family (13)
1 out of 5
At check-in I was helped by a disgruntled employee who was incorrect with his information regarding the room and in setting up the room keys. When I spoke with the serviceperson the following morning concerning my issues (none of the light switches worked, the bedside lamp was broken, the bathroom vent didn't work, the bed frames were broken and the floor was not clean/vacuumed, the lobby coffee machine is surrounded by peoples trash) it was "oh well". Then the same day someone just walks into our room, no knocking. The room keys didn't work and we had to get new ones, twice in the same day. The dirty pool room towels were just piled in the pool room door with no clean towels set up. The last day we were there someone just walked into our room again, no knocking.

Posted by on Feb 16, 2023

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5 out of 5

Posted by on Oct 5, 2022

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3 out of 5
The property is tired. Needs major refresh , beds, and so on

Posted by on Sep 26, 2022

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Comment from Hotel Management

Nov 14, 2022 by RRB

Thank you very much for being our guest! We appreciate your kind words and we will share this with our team. We hope to see you again soon.

2 out of 5
Staff were friendly and the breakfast was awesome. The lobby looked amazing. If only they would keep that same cleanliness and appearance throughout the rooms. Our room looked decent, at first glance. I was greeted with an envelope for tips for housekeeping. When trying to go to bed, one of the beds had brown stains throughout the bedding. Toilet wasn’t flushing (got fixed) and the room was too dark. No bathroom amenities other than toilet paper. I couldn’t figure out how to work the TV. North Conway is a beautiful area with lot's of places to explore. If I do return to North Conway, I will not be staying here.

Posted by on Sep 5, 2022

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4 out of 5

Posted by on Aug 20, 2022

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3 out of 5
i enjoyed that they had a pool and it was close to shops, i didnt like that there was no fan in the bathroom and a lack of lighting. also was woken up at 11pm because they decided then to run my credit card and it turned out it was a new card not activated so there was an issue. They than lied saying they were searching for me all day. i walked by the desk guy all day 3 or 4 times.... staff needs to be better with not waking someone up after 2 days of hiking....

Posted by on Jul 28, 2022

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4 out of 5

Posted by on Jul 27, 2022

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3 out of 5

Posted by on Jul 25, 2022

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5 out of 5
Very friendly staff in the front desk

Posted by on Jul 10, 2022

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5 out of 5
Lovely lobby

Posted by on Jun 16, 2022

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Property Features

Green Granite Inn, Ascend Hotel Collection offers its guests a seasonal outdoor pool, an indoor pool, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. Barbecue grills, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Green Granite Inn, Ascend Hotel Collection. Self parking is free. This North Conway hotel is smoke free.

  • 91 guestrooms or units
  • 2 levels
  • 2 buildings
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 1980
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Green Granite Inn, Ascend Hotel Collection offers 91 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 11:00 AM.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Granite Green
  • Granite Inn
  • Green Granite
  • Green Granite Inn
  • Green Granite Inn North Conway
  • Green Granite North Conway
  • Green Granite Hotel North Conway
  • Green Granite Inn And Conference Center
  • Green Granite Inn
  • Green Granite Inn Ascend Hotel Collection
  • Green Granite Inn, Ascend Hotel Collection Hotel
  • Green Granite Inn, Ascend Hotel Collection North Conway
  • Green Granite Inn, Ascend Hotel Collection Hotel North Conway

You should know

  • The seasonal pool will open in June and close in October.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.