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4.2 out of 5

"had holiday decorations set up liked the outside hot tub and heated pool " More

By a verified traveler on Wed 27 Nov 2019

Hotel Description

Family-friendly 4-star hotel near Conway Scenic Railway

In North Conway

A stay at this hotel places you within half a mile (1 km) of Settlers' Green Outlet Village and 3 miles (5 km) of Conway Scenic Railway. Cranmore Mountain Resort is within 3 miles (5 km) and Story Land is within 9 miles (15 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Bring the family and enjoy the children's pool, playground, and arcade/game room. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 200 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include DVD players, premium bedding, and coffee/tea makers.

Deluxe Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Jun 9 - Jun 10

2 Queen Beds with Sleeper Sofa

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Junior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

North Conway Grand Hotel ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for North Conway Grand Hotel

Everyone (9) Couples (5) Family (1)
5 out of 5
had holiday decorations set up liked the outside hot tub and heated pool

Posted by on Nov 27, 2019

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5 out of 5

Posted by on Nov 17, 2019

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5 out of 5
The staff was very friendly. The hotel was very clean and they had ice cold fruit flavored waters coffee cocoa and cookies out. Would definitely recommend!

Posted by on Nov 15, 2019

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3 out of 5

Posted by on Sep 27, 2019

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4 out of 5
Great stay for families looking for pools, games and shopping.

Posted by on Aug 1, 2019

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4 out of 5
The game room needs better games!! The crane game was impossible to win any prizes!!

Posted by on Jul 30, 2019

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3 out of 5
The grounds of the property feel like they did the bare minimum to appease a massive amount of people. Everything there is directed toward children, not adults. I felt like giving children access to 3 pools, and two hot tubs accept for one hour for adult swim offered only inside is absurd. More should be offered for adults, who have no space from any children who have their own pool. The indoor pool and hot tub are so overly treated with chemicals that we couldn't even enjoy it. The rooms were basic, very basic and the air flow was terrible very stuffy. The front desk seemed super chaotic and check in was uncomfortable, borderline rude. I can see people coming here with kids but I really think they should advertise as a family's only resort, because as a childless couple we felt really under served and it was a waste of money. There should be a designated adult space period one hot tube and one pool since there is nothing else offered.

Posted by on Jul 23, 2019

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5 out of 5
The staff upgraded our room after hearing about our horrible experience at Stonehurst Manor. They also gave us free breakfast and a stuffed moose!

Posted by on Jul 13, 2019

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4 out of 5

Posted by on May 21, 2019

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4 out of 5
Overall great hotel. It was clean. There are a lot of amenities, even for kids.

Posted by on May 21, 2019

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About the North Conway Grand Hotel

Location 72 Common Court, North Conway, NH 03860

Property Features

North Conway Grand Hotel offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A children's pool, a fitness center, and spa services are also featured at the family-friendly North Conway Grand Hotel. Free self parking is available. A complete renovation of North Conway Grand Hotel was completed in May 2016. This 4-star North Conway hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Manchester, NH (MHT-Manchester-Boston Regional) (166.4 km / 103.4 mi)
  • Parking: Free self parking

Room Amenities

North Conway Grand Hotel offers 200 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Mountainside Tavern - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

  • Deep tissue massage
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 48 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 for adults and USD 3.95 for children (approximately)
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • North Conway Grand
  • North Conway Grand Hotel
  • Grand Hotel North Conway
  • North Conway Grand Hotel Hotel
  • North Conway Grand Hotel North Conway
  • North Conway Grand Hotel Hotel North Conway

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.