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"Pretty shabby hotel. " More

By a verified traveler on Tue 13 Apr 2021

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Hotel Description

Hotel near Riverwind Casino in Norman

In Norman

You'll find University of Oklahoma and Gaylord Family - Oklahoma Memorial Stadium within 3 miles (5 km) of this Norman hotel. Sooner Mall and Bizzell Library are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a gym on site, and laundry facilities and free newspapers are also offered.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$80* Per night/room May 23 - May 24

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Norman, OK ratings based on 25 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Norman, OK

Everyone (15) Couples (2) Family (7)
3 out of 5

Posted by on Nov 27, 2021

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2 out of 5

Posted by on Oct 18, 2021

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1 out of 5

Posted by on Jul 20, 2021

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1 out of 5
I liked the ad About a pool, and breakfast. The location was closest to the casino. Pool was closed and the were referring the facilities. The room was shabby a worn out, broken lamp, scratched, shabby furniture. The fan in the restroom was out. No sheets for the pull out. No blankets for the beds. I had to go to the service desk to pick them up. No breakfast. Was told there was none and only had decaf coffee. When we complained that that was advertised they did have some muffins. When we complained about the room the front desk told us they didn’t care. No service no amenities. I have spent less on rooms they gave way more. Very disappointed because I Br ought my twelve yr old so she could swim and my husband could go to the casino. Pretty much a wasted trip since the room was such a bust.

Posted by on Jun 27, 2021

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3 out of 5
Pretty shabby hotel.

Posted by on Apr 13, 2021

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1 out of 5
The furniture was old and worn, like it had been discarded by someone else before being pick up by the hotel. Filth and dust in room, poor repair. Bedbugs! First I have ever seen in a hotel. The bed was crawling with bedbugs.

Posted by on Nov 26, 2020

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Comment from Hotel Management

Dec 1, 2020 by Customer Care

Thank you for taking the time to write a review. It saddens us finding out that your stay was anything less than what you had expected due to the condition of the furniture and cleanliness of the room and bed provided at that time. This is certainly not the kind of hotel stay we would want you to have and to remember after. We strive for complete guest satisfaction and we are regretful that your experience fell short of that standard. We greatly appreciate your feedback as it assists us in our continuous goal of growing and improving our hotel. Hoping for another opportunity to welcome you back to provide you an experience that is truly excellent in all aspects.

2 out of 5
My TV wasn't working and I got no one to fix it after complaining more than once

Posted by , from Norman okla on Nov 22, 2020

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Comment from Hotel Management

Nov 26, 2020 by Customer Care

Thank you for providing feedback regarding your stay with us. We are sorry that your experience fell short of that standard at that time. We understand how inconvenient that must have been expecting something and we were not able to fulfill that expectation. We will address the issue with the television and lapse in service to the hotel management to prevent situations such as this in the future. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

2 out of 5
Bed bugs! You get what you pay for I guess. The room smelled musty, but we thought maybe because of Covid they just hadn’t had many people staying there. Woke the morning and one of the kids found a bug crawling on the bed... checked the mattress and found lots of droppings.

Posted by , from Indianapolis on Sep 4, 2020

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5 out of 5
Always a pleasure staying at this hotel. The rooms are clean. Staff is friendly and helpful. We needed to eat breakfast early....no problem!!

Posted by on Feb 25, 2020

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5 out of 5

Posted by on Feb 15, 2020

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About the Country Inn & Suites by Radisson, Norman, OK

Location 960 Ed Noble Parkway, Norman, OK 73072

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A fitness center, a library, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Norman, OK. Free self parking is available. This Norman hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Norman Station (5.7 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Norman, OK offers 77 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Norman OK
  • Country Inn Carlson Norman OK
  • Country Inn & Suites by Radisson, Norman, OK Hotel
  • Country Inn & Suites by Radisson, Norman, OK Norman
  • Country Inn & Suites by Radisson, Norman, OK Hotel Norman

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Country Inn & Suites by Radisson, Norman, OK.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.