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The Old Custom House

4.0 star property
4-star inn near Padstow Harbour

Choose dates to view prices

The Old Custom House

Photo gallery for The Old Custom House

Desk, iron/ironing board, free WiFi, bed sheets
Property entrance
Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Coffee shop
Designer toiletries, hair dryer, towels

Overview of The Old Custom House

Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
South Quay, Padstow, England, PL28 8BL
  • Popular LocationPadstow Harbour1 min walk
  • Popular LocationTrevone Bay Beach6 min drive
  • Popular LocationHarlyn Bay Beach7 min drive
  • AirportPlymouth (PLH-Plymouth City)78 min drive

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

  • 192 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

  • 192 sq ft
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Harbour Hotel Padstow
Pet friendly
Free WiFi
Restaurant
Game room
4.4 out of 5, Excellent, (648)
The price is $202
per night
$242 total
includes taxes & fees
May 8 - May 9
Harbour Hotel Padstow

About the neighborhood

Padstow

Seaside stay .At this inn, you'll be steps from Padstow Harbour and Padstow Museum. Cornwall Area of Outstanding Natural Beauty and National Lobster Hatchery are also within half a mile (1 km).
View more Inns in PadstowOpens in a new window

What's nearby

  • Padstow Harbour - 1 min walk
  • Trevone Bay Beach - 6 min drive
  • Harlyn Bay Beach - 7 min drive
  • Mother Ivey's Bay - 25 min drive
  • Polzeath Beach - 37 min drive

Getting around

  • St Columb Road Station - 17 min drive
  • Newquay (NQY-Newquay Cornwall) - 21 min drive

Restaurants

  • Greens Cafe - 4 min walk
  • The Seafood Restaurant - 1 min walk
  • Stein's Fish & Chips - 3 min walk
  • The Mariners - 18 min walk
  • St Petroc's Bistro - 1 min walk

About this property

The Old Custom House

4-star inn near Padstow Harbour
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Padstow inn is smoke free.

  • 22 guestrooms or units
  • Front desk (limited hours)
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Old Custom House offers 22 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. This Padstow inn provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8.80 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.80 per night (499 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Old Custom House Inn Padstow
Old Custom House Inn
Old Custom House Padstow
Old Custom House
The Old Custom House Inn
The Old Custom House Padstow
The Old Custom House Inn Padstow

Frequently asked questions

How close is The Old Custom House to the airport?

The Old Custom House is 13 mi (21-min drive) away from the Newquay (NQY-Newquay Cornwall) airport, the closest popular airport to the property.

How much does it cost to stay at The Old Custom House?

As of Apr 24, 2024, prices found for a 1-night stay for 2 adults at The Old Custom House on Apr 25, 2024 start from $114.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Old Custom House have an airport shuttle?

Airport shuttle services are not available at The Old Custom House.

How close is The Old Custom House to the beach?

This inn is a short 12-minute walk from Brea Beach and 10.5 mi (18-min drive) from Watergate Bay Beach. Don't forget your sunscreen!

Does The Old Custom House offer free breakfast?

The Old Custom House does not offer free breakfast.

Is there a casino at The Old Custom House?

No, there is no casino at this inn.

What time is check-in at The Old Custom House?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM.

Is there free parking at The Old Custom House?

Free parking is not available at this inn.

Does The Old Custom House have a pool?

The Old Custom House does not have a pool.

Does The Old Custom House have a restaurant?

The Old Custom House is home to The Old Custom House, which features seafood. The dining venue(s) are closed on Christmas Day.

Does The Old Custom House have a spa?

There are no spa services available at this inn.

How close is The Old Custom House to downtown Padstow?

The Old Custom House is 0.1 mi away from Padstow.

The Old Custom House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 265 reviews" "
Rating 8 - Good. 81 out of 265 reviews" "
Rating 6 - Okay. 24 out of 265 reviews" "
Rating 4 - Poor. 13 out of 265 reviews" "
Rating 2 - Terrible. 4 out of 265 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

R N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Fantastic! John was super efficient & friendly, both in the bar & on reception. Bedroom was comfortable & warm. Would definitely stay again, highly recommend
Pint of prawns - delicious
Stayed 1 night in Jan 2024

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of being in the heart of Padstow, on the flat and near to the venue where we were dining. There was nothing to dislike about our stay. When the receptionist heard we were celebrating our 50th wedding anniversary they produced two bottles of bubbly for us to celebrate. Very thoughtful and much appreciated.
Stayed 1 night in Nov 2023

10/10 Excellent

vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming people and atmosphere and lovely service
Stayed 1 night in Nov 2023

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Kate

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Perfect Location
Stayed 3 nights in Sep 2023

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service
Best views of Padstow from our bedroom window. Helpful and friendly staff Comfortable bed and very clean
Stayed 1 night in Sep 2023

8/10 Good

Natalie, Chichester

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A really enjoyable stay: great location; wonderful view from the room and helpful staff. However parking is a major challenge (it might be helpful for the property to explore reserving spaces in the public car park opposite) and the decor in the room was a little tired.
Stayed 1 night in Sep 2023

8/10 Good

Lyndsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to be based to explore padstow from and the breakfast was very good
Stayed 1 night in Aug 2023

6/10 Okay

Chelsea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Based on how unclean it was I couldn’t recommend this hotel.
Stayed 3 nights in Sep 2023