City center stay
Your stay at this El Cangrejo hotel places you within 2 miles (3 km) of Via Espana and Avenida Balboa. Multiplaza Pacific Mall and Cinta Costera are also within 2 miles (3 km).
This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a computer station are also offered.
Free WiFi, flat-screen TVs
The 100 guestrooms have flat-screen TVs with cable channels and offer free WiFi and minibars. Other amenities include room service, premium bedding, and coffee/tea makers.
Feb 17, 2020 by Eric Franco A
Dear Terry, We are glad to know that you had a great experience with us. It is always positive to know that you found in our hotel service and comfort. See you when your travel brings you back. Eric Franco A Guest Service Manager
Jan 29, 2020 by Eric Franco A-Guest Service Manager
Dear Guest, Thank you for posting your comment. It has been a pleasure to have you with us. Hope to see you soon at Novotel Panama City. Eric Franco A Guest Service Manager
Nov 20, 2019 by Eric Franco A-Guest Service Manager
Dear Guest, We appreciate the time taken to review Novotel Panama City. Thank you for staying with us and hope to see you soon at our property. Eric Franco A Guest Service Manager
Nov 12, 2019 by Eric Franco A-Guest Service Manager
Dear Guest, Thank you for providing your score. We are glad to know that you enjoyed your stay with us. Hope to see you soon at Novotel Panama City. Eric Franco A Guest Service Manager
Nov 10, 2018 by Katherine Solis-General Manager
Dear Guest, Thank you for your time to review our property. We feel sorry to know that you did not had the best experience during your stay. Hope to see you soon to attend you as you deserve. Regards, Katherine Solis-General Manager
Feb 12, 2018 by Katherine Solis-General Manager
Dear Eddy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Katherine Solis General Manager
Oct 25, 2017 by Katherine Solis-General Manager
Dear Hector, Thank you very much for sharing your experience at Novotel Panama City. We are pleased to hear you enjoyed your stay and to have met your expectations. We hope to have you back soon, Best Regards, Katherine Solis-General Manager
Jun 29, 2017 by Katherine Solis-General Manager
Dear Gayle, Thank you very much for sharing your experience at Novotel Panama City. We feel honored, as we read your lines. We work arduously to offer an added value. Your comments assure us that we are in the right path. We will share it with our team. We feel excited to have excellent staff members with quality service at Novotel Panama City. We are pleased to know that we fulfill your expectations and that you recommend our hotel. We look forward for your next visit, to assist you as you deserve. Best regards, Katherine Solis-General Manager
Jun 12, 2017 by Katherine Solis-General Manager
Dear Xe, Thank you very much for your feedback. We will share your positive points with our team. This definitely encourages us to give the extra mile. We are very grateful for pointing out our areas of opportunity. Knowing from our guest what can be improved, helps us to give you a better service. Again thank you very much for your feedback and we cant wait to have you back at Novotel Panama City. Katherine Solis-General Manager
Apr 21, 2017 by Jose Graell
Dear Guest, Thank you very much for sharing your experience at Novotel Panama City. We are pleased to hear you enjoyed your stay and to have met your expectations. We hope to have you back soon, Best regards.
This property is closed until January 15 2021 (date subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 969 square feet (90 square meters) and includes a conference center. A 24-hour health club, a terrace, and a complimentary children's club are also featured at the eco-friendly Novotel Panama City. Self parking is free. Smoking is allowed in designated areas at this 4-star Panama City hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Novotel Panama City offers 100 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - RUC: 13839591624747DV53
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is RUC: 13839591624747DV53. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.