City center stay
With a stay at this River North hotel, you'll be within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Water Tower Place. Grant Park and Millennium Park are also within 2 miles (3 km).
Dining, indoor pool
This hotel features an indoor pool, a fitness center, and a restaurant. Enjoy the a rooftop terrace and perks like free WiFi. A bar/lounge, a 24-hour front desk, and express check-out are also provided.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 150 guestrooms offer free WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and free newspapers.
Jan 25, 2020 by jv
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Jabig Valentin Assistant Front Office Manager
Nov 12, 2019 by jv
Good Evening, Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that you enjoyed the pool and were able to get to everything you needed with in our location. Your satisfaction is important to us and we hope we get to see you again on your next trip to Chicago. Best, Jabig Valentin Assistant Front Office Manager
Oct 27, 2019 by Charlotte Front Office Supervisor
Thank you for taking the time to provide feedback! Any and all feedback is appreciated and helps us maintain quality customer care for future guests. We hope to see you again soon on your next visit to beautiful Downtown Chicago! Best,
Oct 19, 2019 by jb
Good Evening, thank you for taking the time to provide feedback on your recent stay with us. We appreciate any and all feedback to ensure a better guest experience. We are so glad to hear that we have met your expectations and that our location and staff were great addition to your travels with us in Chicago. We hope we will get to see you again on your next trip to Chicago. Best, Jabig Valentin Assistant Front Office Manager
Oct 16, 2019 by jv
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are glad to hear that you were close to everything you planned on your trip to Chicago. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jabig Valentin Assistant Front Office Manager
Oct 6, 2019 by jv
Good Evening, Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that the our location was perfect for your travels and appreciate our staffs customer service. Your satisfaction is important to us and we hope to see you on your next trip to Chicago. Best, Jabig Valentin Assistant Front Office Manager
Sep 11, 2019 by Charlotte Front Office Supervisor
Thank you for taking the time to provide feedback! We are always happy to hear when an experience with us is 5 out of 5! We hope to see you again soon on your next visit to beautiful Downtown Chicago! Best,
Aug 19, 2019 by Charlotte
JC, Thank you for taking the time to provide feedback! Any and all feedback is used to ensure quality customer care in the future. We are glad to hear that you enjoyed our location in the heart of Downtown Chicago. We pride ourselves on being within walking distance of the city's greatest attractions, included museums, sky scrapers, and the lake. Thank you for the kind words about our staff, we strive for quality customer care and it is great to hear that we are meeting guest expectations. Your comments are valuable to us, we hope to see you again on your next trip!
Jul 25, 2019 by Front Office Manager
Thank you for an amazing rating! We appreciate your feedback and hope to see you again soon!
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western River North Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Best Western River North Hotel offers 150 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.