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4.0 out of 5

"Security was busy conservating with the FDR, delaying my check in; also lessoning a wonderful customer experience... the property overall was ok. The ... " More

By a verified traveler on Sun 13 Nov 2022

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Hotel Description

Hotel near Michigan Avenue in Chicago

Downtown Chicago stay

With a stay at this Downtown Chicago hotel, you'll be within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Water Tower Place. Grant Park and Millennium Park are also within 2 miles (3 km).

Dining, fitness center

This hotel features an indoor pool, a gym, and a restaurant. Enjoy the a rooftop terrace and perks like free WiFi. A bar/lounge, a 24-hour front desk, and a terrace are also provided.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Mar 26 - Mar 27

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Best Western River North Hotel ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western River North Hotel

Everyone (11) Family (10)
3 out of 5
Security was busy conservating with the FDR, delaying my check in; also lessoning a wonderful customer experience... the property overall was ok. The room itself was quite nice; no fridge & the coffee maker needed to be cleaned thoroughly.

Posted by on Nov 13, 2022

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Comment from Hotel Management

Nov 13, 2022 by Daniel Drake Hotel front desk supervisor.

I want to apologize for your delayed check in. Our guests always come first at our hotel. Glad you enjoyed one of our beautiful rooms. Next time you would like a fridge, just ask the front desk..

4 out of 5

Posted by on Nov 6, 2022

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5 out of 5

Posted by on Oct 27, 2022

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3 out of 5
Noisy inside and outside. Room smelled bad when heat came on. Sink drain was clogged. Wifi was bad.

Posted by , from Shaker Hts on Oct 17, 2022

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Comment from Hotel Management

Oct 17, 2022 by General Manager

It is unfortunate that you were left with the unfavorable impression of the hotel as your review indicated. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

5 out of 5
Staff was very friendly and helpful.

Posted by on Sep 9, 2022

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Comment from Hotel Management

Sep 9, 2022 by General Manager

Thank you Brian for taking the time to review your stay with us and the 5/5 rating! We look forward to seeing you back soon! Safe Travels.

5 out of 5
The friendly people made it great

Posted by on Jun 26, 2022

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Comment from Hotel Management

Jun 27, 2022 by General Manager

Thank you Jodi for taking the time to review your stay with us. Thank you for the 5/5 rating!!! We look forward to seeing you back soon! Safe travels.

5 out of 5
Had a fantastic stay. Everything was great. However a small fridge would have been nice.

Posted by on Apr 28, 2022

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Comment from Hotel Management

May 3, 2022 by Katie Assistant Front Office Manager

Thank you for taking the time to provide feedback, it is greatly appreciated. We are very glad to hear that you had a fantastic stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for choosing to stay with us and we hope to see you again soon. If I can be of any assistance in the future, please do not hesitate to reach out.

3 out of 5

Posted by on Nov 28, 2021

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5 out of 5
it was close to shopping and eating.

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 25, 2021 by Edward

We are happy that you enjoyed your stay. And thanks for letting us know.

1 out of 5

Posted by on Sep 19, 2021

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About the Best Western River North Hotel

Location 125 W Ohio St, Chicago, IL 60654

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from March 14 to March 26:

  • Swimming pool

Property Features

Best Western River North Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, a vending machine, and multilingual staff are also featured at Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Chicago hotel is smoke free.

  • 150 guestrooms or units
  • 6 levels
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Millennium Station (1.5 km / 0.9 mi)
  • Metro station: Grand Station (Red Line) (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Best Western River North Hotel offers 150 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–50 per person
  • Self parking fee: USD 49 per day (in/out privileges)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel River North
  • Best Western River North
  • River North Best Western
  • Best Western Chicago
  • Chicago Best Western
  • Best Western River North Hotel Chicago
  • Best Western River North Hotel
  • Best Western River North Chicago
  • Best River Hotel Chicago
  • Best Western River North Hotel Hotel
  • Best Western River North Hotel Chicago
  • Best Western River North Hotel Hotel Chicago

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.