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Marriott Chicago O'Hare

3.5-star property
8535 West Higgins Road, Chicago, IL 1-855-201-7819
4.0 out of 5
Very good!
See all 29 travelocity Reviews

"The personnel at the check-in counter was very nice and helpful. At the bar, had a great time. Even the chauffeur of the airport shuttle was really ni ... " More

By a verified traveler on Wed 27 Sep 2023

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Hotel Description

3.5-star hotel near Donald E. Stephens Convention Center

O'Hare stay

Your stay at this O'Hare hotel places you within 2 miles (3 km) of Donald E. Stephens Convention Center and Rivers Casino. Rosemont Theatre and Parkway Bank Park Entertainment District are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. There's an indoor pool on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$169* Per night/room Oct 14 - Oct 15

Room, 2 Double Beds, View, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marriott Chicago O'Hare ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marriott Chicago O'Hare

Everyone (13) Couples (3) Family (9)
1 out of 5
Room was not all up to part bathroom look like it was falling apart .

Posted by on Sep 30, 2023

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Comment from Hotel Management

Sep 30, 2023 by Brenda

Dear Jasmine,Thank you for taking the time to post a review on your recent stay here at the Marriott Chicago O'Hare. I hope you give us another chance to make it right for you. Kind regards,

5 out of 5
The personnel at the check-in counter was very nice and helpful. At the bar, had a great time. Even the chauffeur of the airport shuttle was really nice. The rooms were clean, with comfortable beds and nice bathrooms. The location near the blue line was a plus. Would stay there again for sure.

Posted by , from HATO REY on Sep 27, 2023

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Comment from Hotel Management

Sep 28, 2023 by Greta Mara

Thank you for the feedback!

5 out of 5
I had a good experience at the Marriott O'Hare, I would stay there in the future.

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 25, 2023 by Brenda

Dear Phil,Thank you for taking the time to post such a positive review. Providing great service is what we strive for. I hope to see you again in the future.Kind regards

5 out of 5

Posted by on Aug 21, 2023

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Comment from Hotel Management

Sep 11, 2023 by Greta Mara

Thank you for staying with us!

4 out of 5

Posted by on Jul 13, 2023

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Comment from Hotel Management

Jul 15, 2023 by Shawn Parekh

We appreciate you taking the time to share your positive experience. It means a lot to our team. We look forward to your next visit!

5 out of 5

Posted by on Jul 13, 2023

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Comment from Hotel Management

Aug 11, 2023 by Joseph Richko

Dear Margaret, Thank you very much for taking the time to leave a positive review from your recent stay here with us at the Marriott Chicago O'Hare. Positive feedback like this is what we strive for every day. It really goes a long way and it is much appreciated. We hope to see you again in the future. Kind regards,

5 out of 5
The check in was easy and the front desk staff was super helpful!

Posted by , from Plymouth on Jun 13, 2023

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Comment from Hotel Management

Jun 24, 2023 by Shawn Parekh

We're overjoyed to receive such a wonderful review! Your words motivate us to continue delivering exceptional service. Thank you for choosing our hotel, and we can't wait to serve you again!

5 out of 5

Posted by on Jun 11, 2023

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Comment from Hotel Management

Jun 24, 2023 by Shawn Parekh

We appreciate you taking the time to share your positive experience. It means a lot to our team. We look forward to your next visit!

3 out of 5
The property’s location was inconvenient.

Posted by on Mar 25, 2023

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Comment from Hotel Management

Mar 31, 2023 by Joseph Richko

Dear Grant,Thank you for taking the time to provide feedback about your recent stay at the Marriott Chicago O'Hare, feedback like this is what we all strive for, and it is greatly appreciated. We hope to see you again in the future. Kind regards.

5 out of 5
Clean and staff was very friendly.

Posted by on Mar 22, 2023

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Comment from Hotel Management

Mar 23, 2023 by Front Office Manager

Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. It was a pleasure to have you as our guest, and we hope to host you again, whenever your travels bring you back to Chicago. Thank you!

About the Marriott Chicago O'Hare

Location 8535 West Higgins Road, Chicago, IL 60631

Property Features

Marriott Chicago O'Hare offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 22 meeting rooms are available. Event space at this hotel measures 34800 square feet (3233 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Marriott Chicago O'Hare. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3.5-star Chicago hotel is smoke free.

  • 470 guestrooms or units
  • 12 levels
  • 34800 sq ft of conference space
  • 3233 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Niles Edison Park Station (3.8 km / 2.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Marriott Chicago O'Hare offers 470 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

Brickton - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: The Club Lounge is closed Friday, Saturday, and holidays.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 15.95 for children
  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Marriott O'Hare
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You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.