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4.8 out of 5

"The staff was amazing and very accommodating. Travelocity overbooked the rooms so I am very disappointed in Travelocity for little regard you have for ... " More

By a verified traveler on Sun 24 Oct 2021

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Hotel Description

4.5-star luxury hotel near Michigan Avenue

Downtown Chicago stay

A stay at this Downtown Chicago hotel places you steps from Northwestern Memorial Hospital and a 5-minute walk from Michigan Avenue. Chicago Riverwalk and Chicago Water Tower are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, business center, and valet parking. WiFi in public areas is free.

Free Internet, comfy beds

The 347 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LED TVs come with cable channels, and other amenities include sofa beds and sitting areas.

One Bedroom Suite 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$198* Per night/room May 31 - Jun 1

Accessible Deluxe Suite with Roll in Shower 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Suite with 2 Double Beds & Sofa Bed

Bed Count 2 Full Beds Maximum Occupancy 5 Max

One Bedroom Suite with King Bed & Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Accessible Deluxe Suite 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Corner Suite King Bed & Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Omni Chicago Hotel ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Omni Chicago Hotel

Everyone (6) Couples (1) Family (7)
4 out of 5
The staff was amazing and very accommodating. Travelocity overbooked the rooms so I am very disappointed in Travelocity for little regard you have for a reservation. It was a special birthday for my daughter. The people at Omni, however we’re exceptional and I really appreciate them doing so much to try to make up for Travelocity’s huge blunder

Posted by on Oct 24, 2021

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4 out of 5
Very conscientious staff

Posted by , from WAYNE on Oct 9, 2021

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Comment from Hotel Management

Oct 13, 2021 by Justin Garcia

Thank you for staying with us.

5 out of 5
This hotel went above and beyond. They definitely want to keep their guests happy. The rooms were beautiful. The location was awesome. We will definitely stay again.

Posted by on Aug 19, 2021

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Comment from Hotel Management

Oct 13, 2021 by Justin Garcia

Thank you for staying with us.

5 out of 5
Hotel Staff was very attentive and accommodating. Room was very clean and quiet.

Posted by on Aug 3, 2021

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4 out of 5
There is no self-park option near by. You can only valet park close by. It’s right next to Starbucks and so morning treats were easy.

Posted by on Jun 9, 2021

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5 out of 5
Great visit!

Posted by on Jun 1, 2021

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5 out of 5

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 13, 2020 by Javas. M

Thank You for staying at The Omni Hotel I hope you enjoyed your stay.

5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Javas. M

Thank You for staying with us at The Omni Hotel Chicago, I'm gad you enjoyed your stay. Hope to see you back soon.

5 out of 5
Excellent location. Spacious contemporary room. Terrific service & staff.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Javas.M

Thank You for staying at The Omni Chicago Hotel. I hope that you book with us again soon.

5 out of 5
Rooms were spacious and clean. Room key didn’t work, resolved within minutes

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 31, 2019 by Esther

Thank you for staying with us. We appreciate your feedback.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Omni Chicago Hotel. Parking is available for a fee. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 25 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1990
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Sofa bed
  • Microwave (on request)
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.8 km / 1.1 mi)
  • Metro station: Chicago Station (Red Line) (0.6 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Chicago Hotel offers 347 accommodations with DVD players and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.

676 Restaurant and Bar - This restaurant serves breakfast and dinner.

676 Bar - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 23.48 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 50 for adults, USD 5 and USD 25 for children (approximately)
  • Valet parking fee: USD 72 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 12:30 PM and 4:00 PM
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hotel Omni
  • Chicago Omni
  • Chicago Omni Hotel
  • Hotel Omni Chicago
  • Omni Chicago
  • Omni Chicago Suites Magnificent Mile
  • Omni Hotel Chicago
  • Omni Chicago Hotel Hotel
  • Omni Chicago Hotel Chicago
  • Omni Chicago Hotel Hotel Chicago
  • Omni Chicago Suites Magnificent Mile

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.