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4.2 out of 5

"Clean and comfortable, friendly staff. " More

By a verified traveler on Thu 06 Jul 2023

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Hotel Description

3-star hotel near Allstate Arena

O'Hare stay

With a stay at this O'Hare hotel, you'll be within half a mile (1 km) of Allstate Arena and 2 miles (3 km) of Rivers Casino. Donald E. Stephens Convention Center and Rosemont Theatre are also within 3 miles (5 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center, laundry service, and airport shuttle. Self parking, WiFi in public areas, and luggage storage are also offered.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$132* Per night/room Oct 8 - Oct 9

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sonesta Chicago O'Hare Airport Rosemont ratings based on 37 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta Chicago O'Hare Airport Rosemont

Everyone (22) Couples (5) Family (9)
5 out of 5

Posted by on Sep 7, 2023

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Comment from Hotel Management

Sep 27, 2023 by Front Desk Manager

Dear Amanda, Thank you for the review. We look forward to seeing you again soon!

5 out of 5

Posted by , from Wisconsin Rapids on Sep 7, 2023

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Comment from Hotel Management

Sep 27, 2023 by Front Desk Manager

Dear Jason,Thank you for the review. We look forward to seeing you again soon!

5 out of 5

Posted by on Aug 23, 2023

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Comment from Hotel Management

Sep 20, 2023 by Sabrina Patel

Dear John, We are so happy to hear that you enjoyed your stay here with us. Thank you for the review and we hope to welcome you back soon!

4 out of 5
None

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 1, 2023 by JC

Thank you for taking the time to share your feedback regarding your experience with Sonesta Chicago O'Hare Airport Rosemont. We truly appreciate your valuable time to take a survey. We are happy that we meet your expectations and made your stay memorable.Here in Sonesta, we do our best to fit your needs as well your safe comfort.

5 out of 5

Posted by on Aug 15, 2023

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Comment from Hotel Management

Sep 20, 2023 by Sabrina Patel

Dear Anjali, We are so happy to hear that you enjoyed your stay here with us. Thank you for the review and we hope to welcome you back soon!

2 out of 5
Pet friendly my ass

Posted by on Aug 11, 2023

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Comment from Hotel Management

Aug 11, 2023 by JC

Yes, we are pet friendly :) Thank you for your response. We truly appreciated.

2 out of 5
Waited 30 minutes just to check in

Posted by on Jul 29, 2023

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Comment from Hotel Management

Jul 29, 2023 by Rachiel

Dear Kyle,Thank you for staying with us, we sincerely apologize for the delay of your check in. We appreciate you taking the time to share your feedback. This is definitely not the experience we want for any of our guests. Rest assured, we are reviewing our procedures and doing everything we can to ensure this remains an isolated incident. We look forward to welcoming you back.

5 out of 5
Clean and comfortable, friendly staff.

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 12, 2023 by Alicia Aleman

Dear Jim,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

5 out of 5

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jul 5, 2023 by Sabrina Patel

Dear Katsuzo, we are so glad to hear that you enjoyed your stay with us. Thank you for your review and we look forward to seeing you again soon!

4 out of 5

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jul 5, 2023 by Sabrina Patel

Dear Linda, we are glad you enjoyed your stay with us. Thank you for taking time out and giving our hotel a review, we look forward to seeing you soon!

About the Sonesta Chicago O'Hare Airport Rosemont

Location 10233 W Higgins Rd, Rosemont, IL 60018

Property Features

There's a restaurant on site. Public spaces have WiFi for a fee. Business amenities include a business center and 15 meeting rooms. Event space at this hotel measures 6461 square feet (600 square meters) and includes conference space. An airport shuttle at scheduled times is available for a fee. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Sonesta Chicago O'Hare Airport Rosemont. For a fee, parking is available.

  • 1 building
  • 300 guestrooms or units
  • 11 levels
  • 6461 sq ft of conference space
  • 600 sq m of conference space
  • Built in 1999
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rosemont O'Hare Transfer Station (1 km / 0.6 mi)
  • Metro station: Multi-Modal Facility Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta Chicago O'Hare Airport Rosemont offers 300 accommodations with espresso makers and safes. A pillow menu is available. 52-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers. This Rosemont hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Espresso maker
  • Pillow options
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Harry Caray's Steakhouse - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 250 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is not cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 75 will be collected before check-in. Resort fee: USD 21.66 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16–20 per person
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Airport shuttle fee per child: USD 0 (one-way), (up to 18 years old)
  • Covered self parking fee: USD 26 per day (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Chicago-O'Hare/Rosemont Hotel Rosemont
  • Holiday Inn Chicago-O'Hare/Rosemont Hotel
  • Holiday Inn Chicago-O'Hare/Rosemont Rosemont
  • Holiday Inn Chicago-O'Hare/Rosemont Hotel Rosemont
  • Holiday Inn Chicago-O'Hare/Rosemont Hotel
  • Holiday Inn Chicago-O'Hare/Rosemont
  • Hotel Holiday Inn & Suites Chicago-O'Hare/Rosemont Rosemont
  • Rosemont Holiday Inn & Suites Chicago-O'Hare/Rosemont Hotel
  • Hotel Holiday Inn & Suites Chicago-O'Hare/Rosemont
  • Holiday Inn Suites Chicago O'Hare/Rosemont
  • Holiday Inn Chicago-O'Hare/Rosemont Rosemont
  • Holiday Inn & Suites Chicago-O'Hare/Rosemont Rosemont
  • Chicago O'hare Rosemont
  • Holiday Inn Suites Chicago O'Hare/Rosemont
  • Sonesta Chicago O'Hare Airport Rosemont Hotel
  • Sonesta Chicago O'Hare Airport Rosemont Rosemont
  • Sonesta Chicago O'Hare Airport Rosemont Hotel Rosemont

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.