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4.3 out of 5

"The hotel has a very professional atmosphere " More

By a verified traveler on Thu 15 Sep 2022

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Hotel Description

3-star hotel near Allstate Arena

O'Hare stay

Your stay at this O'Hare hotel places you within 2 miles (3 km) of Allstate Arena and Rivers Casino. Donald E. Stephens Convention Center and Rosemont Theatre are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, business center, and free airport shuttle. WiFi in public areas is free.

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Oct 9 - Oct 10

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sonesta Chicago O'Hare Airport Rosemont ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sonesta Chicago O'Hare Airport Rosemont

Everyone (16) Couples (4) Family (9)
5 out of 5
The hotel has a very professional atmosphere

Posted by on Sep 15, 2022

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Comment from Hotel Management

Sep 15, 2022 by Manny Rodriguez

Alecia,Thank you for choosing the Sonesta Chicago O'Hare for your most recent stay! We appreciate your positive feedback regarding our hotel and look forward to welcoming you back in the future

5 out of 5
super convenient to the airport. their free shuttle started at 3am, so it was easy to catch my 6am flight, greatly appreciated.

Posted by , from OMAHA on Jul 25, 2022

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Comment from Hotel Management

Jul 31, 2022 by Manny Rodriguez

Kerry, Thank you for choosing the Sonesta Chicago O'Hare for your most recent stay! We look forward to welcoming you again soon.

2 out of 5
Hidden fees. Pet fee is $150 and they charge $50 just to check-in 2 hours early what a waste!

Posted by on Jul 10, 2022

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Comment from Hotel Management

Aug 2, 2022 by Manny Rodriguez

Keith, Thank you for being our guest and sharing this valuable feedback. Our pet fee allows us to continually provide a high quality housekeeping service, and the ability to allow pets in our hotel. We look forward to welcoming you again soon. Warm Regards

4 out of 5
They had dead baby bunnies in the planters

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 13, 2022 by Manny Rodriguez

Shelley, Thank you for being our guest and sharing your feedback. We look forward to welcoming you back. Best Regards,

5 out of 5
Very close to rental car return

Posted by on Feb 13, 2022

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5 out of 5
An unexpected pleasure after a long, eventful flying day. Staff was pleasant and accommodating. Hotel was clean. Airport shuttle every half hour. Awesome bed!

Posted by , from ELMIRA on Jan 26, 2022

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Comment from Hotel Management

Feb 2, 2022 by Hotel Manager

Thank you for your review! We hope to see you again soon!

4 out of 5

Posted by , from PLAINFIELD on Jan 8, 2022

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1 out of 5

Posted by on Oct 12, 2021

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4 out of 5
Restaurant closed the kitchen way too early for an Airport property, to make up for it Sonesta had microwaves and foods for purchase at the front desk. Still, a premier location with almost 5 star ratings needs an open kitchen till 11pm every day

Posted by , from Traverse City on Oct 12, 2021

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Comment from Hotel Management

Oct 26, 2021 by ANGEL BENITEZ

We hope to see you soon. Angel Benitez

3 out of 5
It all begins at the front desk, unfortunately the reception and their attitudes was extremely poor, I didn’t feel welcome, and there was poor professionalism, I definitely will not be returning

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 29, 2021 by Angel Benitez

Thank you for taking the time to share the specifics and details from your visit. We are dedicated to providing the highest quality and consistent level of service for all our guests. I do apologize so much for the unusual check-in experience you encountered during your resent stay. I look forward to welcoming you back to the hotel in the near future. Angel Benitez

About the Sonesta Chicago O'Hare Airport Rosemont

Location 10233 W Higgins Rd, Rosemont, IL 60018

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 6461 square feet (600 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Sonesta Chicago O'Hare Airport Rosemont. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 3-star Rosemont hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 11 levels
  • 6461 sq ft of conference space
  • 600 sq m of conference space
  • Built in 1999
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Rosemont O'Hare Transfer Station (1 km / 0.6 mi)
  • Metro station: Multi-Modal Facility Station (0.4 km / 0.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sonesta Chicago O'Hare Airport Rosemont offers 300 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Harry Caray's - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Covered self parking fee: USD 21.00 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Chicago-O'Hare/Rosemont Hotel Rosemont
  • Holiday Inn Chicago-O'Hare/Rosemont Hotel
  • Holiday Inn Chicago-O'Hare/Rosemont Rosemont
  • Holiday Inn Chicago-O'Hare/Rosemont Hotel Rosemont
  • Holiday Inn Chicago-O'Hare/Rosemont Hotel
  • Holiday Inn Chicago-O'Hare/Rosemont
  • Hotel Holiday Inn & Suites Chicago-O'Hare/Rosemont Rosemont
  • Rosemont Holiday Inn & Suites Chicago-O'Hare/Rosemont Hotel
  • Hotel Holiday Inn & Suites Chicago-O'Hare/Rosemont
  • Holiday Inn Suites Chicago O'Hare/Rosemont
  • Holiday Inn Chicago-O'Hare/Rosemont Rosemont
  • Holiday Inn & Suites Chicago-O'Hare/Rosemont Rosemont
  • Chicago O'hare Rosemont
  • Holiday Inn Suites Chicago O'Hare/Rosemont
  • Sonesta Chicago O'Hare Airport Rosemont Hotel
  • Sonesta Chicago O'Hare Airport Rosemont Rosemont
  • Sonesta Chicago O'Hare Airport Rosemont Hotel Rosemont

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.