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River Hotel

4-star property
75 East Wacker Drive, Chicago, IL 1-855-201-7819
4.3 out of 5
Very good!
See all 24 travelocity Reviews

"This is a simple hotel with few amenities unless you ask for them. Reasonable, great location, and safe. No restaurant or bar but there are many nearb ... " More

By a verified traveler on Tue 14 Mar 2023

Points Of Interest

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Hotel Description

4-star hotel near Michigan Avenue

Downtown Chicago stay

A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and within a 10-minute walk of Michigan Avenue. Millennium Park and Chicago Theatre are also within half a mile (1 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Express check-in, express check-out, and dry cleaning are also on offer.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$161* Per night/room May 30 - May 31

Suite, 1 Queen Bed, Kitchenette (One Room)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Superior Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

River Hotel ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for River Hotel

Everyone (10) Couples (8) Family (3)
1 out of 5

Posted by on Apr 3, 2023

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Comment from Hotel Management

Apr 23, 2023 by Guest Experience Manager

We are very sorry to hear your recent stay was not up to your standards. We hope you at least had the opportunity to enjoy our beautiful city.

4 out of 5
This is a simple hotel with few amenities unless you ask for them. Reasonable, great location, and safe. No restaurant or bar but there are many nearby. Comfortable, clean, and quiet although the rooms are small.

Posted by on Mar 14, 2023

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Comment from Hotel Management

Mar 15, 2023 by Raina A

Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

4 out of 5
good ubication. bathrooms a bit dirty

Posted by , from dacula on Dec 9, 2022

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Comment from Hotel Management

Dec 23, 2022 by MB

We appreciate your positive feedback! Thanks for staying with us.

5 out of 5

Posted by , from Chicago on Oct 16, 2022

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Comment from Hotel Management

Jan 21, 2023 by Liz Cano

We are delighted to hear you enjoyed your stay with us.

4 out of 5

Posted by , from BURNSVILLE on Oct 11, 2022

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Comment from Hotel Management

Jan 21, 2023 by Liz Cano

We are delighted to hear you enjoyed your stay with us.

2 out of 5
Lovely older building just across Wacker Dr. from the river. Rooms were small but comfortable. However, the hotel elevators were not all working. There were two banks of elevators, one for the lower floors, the other for floors 12-38. Only one of the lifts for the upper floors was working, and working is a generous word. We waited on average 10-15 minutes to get up to our 28th floor room and at least 10 minutes to get down. The elevators were over-crowded and, at one point, stopped working entirely. Looking at other reviews, it was clear the 2nd lift in bank for the upper floors had been out for some time. Because of the elevator situation, providing/updating amenities, changing linens, etc., was problematic for the staff. Guests were unhappy. Housekeeping looked exhausted. And the rest of the staff seemed disengaged from the tumult the lack of sufficient elevator space caused. Not impressed. Had chosen this hotel for its location with an eye towards booking a large block of rooms for a reunion but the overall experience left a bad taste and we struck the River Hotel from our list.

Posted by on Aug 23, 2022

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5 out of 5
It w a right on the river, off of Michigan Avenue

Posted by on Jun 16, 2022

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Comment from Hotel Management

Jun 21, 2022 by Liz Cano

We are thrilled to hear you enjoyed your recent time with us. We hope to see you again soon.

5 out of 5

Posted by on Jun 1, 2022

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Comment from Hotel Management

Aug 30, 2022 by Nikalette

We are very happy to hear you enjoyed your recent stay with us. We look forward to hosting you again soon.

5 out of 5
Everything was great

Posted by on Apr 20, 2022

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Comment from Hotel Management

Apr 29, 2022 by Ryan Grady - Hotel Manager

Elizabeth - We are delighted you enjoyed your stay and found everything great! Come back and stay with us again soon!

3 out of 5
The hotel room we were in was a little run down - paint peeling, tiles cracked, doors off hinges, etc. so it effectively needed a facelift. The room size however was great - 2 bed suite for my family of 5. The hotel staff was so helpful And accommodating.

Posted by on Apr 2, 2022

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Comment from Hotel Management

Apr 3, 2022 by Liz Cano

We are very sorry to hear the hotel was not up to your expectations. We will ensure to share your findings with our Engineer department and ensure the issues mentioned are isolated ones.

About the River Hotel

Location 75 East Wacker Drive, Chicago, IL 60601

Property Features

There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. The business-friendly River Hotel also features a fitness center, concierge services, and laundry facilities. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 121 guestrooms or units
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.9 km / 0.6 mi)
  • Metro station: Clark-Lake Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

River Hotel offers 121 accommodations with iPod docking stations and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

River Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 53 per night (in/out privileges)
  • Offsite parking fee: USD 30 per night (0.5 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel River
  • River Hotel
  • River Hotel Chicago
  • River Chicago
  • River Hotel Hotel
  • River Hotel Chicago
  • River Hotel Hotel Chicago

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.