"Too small and next to elevator. Otherwise okay. Staff very friendly and helpful. " More
In entertainment district
Within a 15-minute walk of this Near West Side hotel, you'll find United Center and UIC Pavilion. University of Illinois Chicago and Skydeck Ledge are also within 3 miles (5 km).
Business services
A fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 116 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and safes.
Apr 5, 2021 by FD
Thank you very much for your review of our property. I am sorry to see you did not fully enjoy your stay with us. We hope you are able to return soon to have a proper Hotel Chicago West Loop stay. Stay safe and be well!
Oct 13, 2020 by AHilliker
Thank you so much for staying with us and leaving a 5-star review! We hope you are able to stay with us again in the future. Stay safe and be well!
Jan 24, 2020 by Hotel Chicago West Loop Front Desk Team
Hello, Thank you for staying with us at Hotel Chicago West Loop and for providing us feedback about your stay. For the most part, it seems that you really enjoyed your stay with us. I understand from your comments that the elevator was a bit noisy and your room might've been a bit small. I want to extend my personal apology and to thank you for helping us improve our hotel and services. Our team is currently working to correct this issue. We pride ourselves on providing our guests with a wonderful experience and would welcome the opportunity to invite you back to enjoy our hotel once again!
Jan 8, 2020 by Hotel Chicago West Loop Front Desk Team
Hello! Thank you for sharing your 5-Star rating. We at Hotel Chicago West Loop are pleased to hear that we were able to provide you with a clean, comfortable, and enjoyable stay. We hope to see you again, the next time your travel plans bring you to Chicago!
Dec 19, 2019 by Hotel Chicago West Loop Front Desk Team
Thank you for sharing such amazing feedback from your stay. We are pleased to hear that we were able to provide you with a comfortable and enjoyable stay. We hope to see you again next time your travel plans bring you to Chicago!
Nov 3, 2019 by Ariel
Thank you for sharing such amazing feedback from your stay. We are pleased to hear that we were able to provide you with a comfortable and enjoyable stay. We hope to see you again next time your travel plans bring you to Chicago!
Oct 28, 2019 by Hotel Chicago West Loop Front Desk Team
Hello, Thank you for your recent review. We are glad you enjoyed your stay. We hope to welcome you back in the future. Kind Regards, Hotel Chicago West Loop
Jul 18, 2019 by Ariel
I wanted to thank you for writing such a generous review about your previous stay at Hotel Chicago West Loop. We are glad you enjoyed your visit with us and appreciate your feedback. We are currently looking into fixing the issue that you experienced with the size of the shower. These reviews are what helps us ensure we are delivering outstanding service to all our guests. Many thanks from everyone at Hotel Chicago West Loop. We look forward to seeing you again soon.
May 10, 2019 by Ariel
Thank you for the 5-Star Review! We look forward to seeing you soon!
May 13, 2019 by Claudia
Good Afternoon , Thank you for your review. If you would like to reach out and let us know how we can improve please let us know. We hope to welcome you back in the future. Kind Regards, Hotel Chicago West Loop
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hotel Chicago West Loop. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Chicago hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Limited onsite parking
Hotel Chicago West Loop offers 116 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.