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4.2 out of 5

"Not a nice as a newly renovated room should be. The staff was amazing! Horrible experience checking in with Travelocity....Took almost 1hr to get thi ... " More

By a verified traveler on Sun 12 Jan 2020

Hotel Description

4-star hotel near Michigan Avenue

City center retreat

With a stay at this Near North Side hotel, you'll be steps from Michigan Avenue and Shops at North Bridge. Also, Chicago Water Tower is within half a mile (1 km) and Navy Pier is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 42 conference rooms, business center, and valet parking. Enjoy the a rooftop terrace and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1200 guestrooms also offer 24-hour room service and flat-screen TVs with digital channels. WiFi, coffee/tea makers, and pillow menus are also available.

Deluxe Room, Non Smoking (Mid Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Non Smoking, City View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, City View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Non Smoking (Low Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, Non Smoking (King or Double Room with Club Lounge)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Chicago Marriott Downtown Magnificent Mile ratings based on 28 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chicago Marriott Downtown Magnificent Mile

Everyone (19) Family (8)
5 out of 5

Posted by on Sep 30, 2020

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4 out of 5
Not a nice as a newly renovated room should be. The staff was amazing! Horrible experience checking in with Travelocity....Took almost 1hr to get things figured out.

Posted by on Jan 12, 2020

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3 out of 5

Posted by on Dec 29, 2019

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5 out of 5

Posted by on Dec 25, 2019

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5 out of 5

Posted by on Dec 23, 2019

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4 out of 5
Conveniently located. Lovely room that accommodated three of us. Helpful staff

Posted by on Oct 16, 2019

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5 out of 5

Posted by on Sep 29, 2019

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4 out of 5
We enjoyed our stay. The room was pleasant. The breakfast service was a bit expensive (it’s Chicago) and a little slow, but the food was good.

Posted by on Sep 10, 2019

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3 out of 5
Only two or three of the six elevators operated. Bathroom light switch didn't work. Fridge door was broken.

Posted by on Jul 15, 2019

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5 out of 5
Close to attractions that we were interested in visiting.

Posted by on Jul 14, 2019

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About the Chicago Marriott Downtown Magnificent Mile

Location 540 North Michigan Avenue, Chicago, IL 60611

Property Features

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 64647 square feet (6006 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Chicago Marriott Downtown Magnificent Mile. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 1200 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 64647 sq ft of conference space
  • 6006 sq m of conference space
  • Built in 1978
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: O'Hare Intl. Airport (ORD) (29.1 km / 18.1 mi)
  • Train station: Millennium Station (1.5 km / 0.9 mi)
  • Metro station: Grand Station (Red Line) (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Chicago Marriott Downtown Magnificent Mile offers 1200 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Harvest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Rush Street Pantry - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Reviver - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 71 per night (in/out privileges)
  • Nearby parking fee: USD 51 per night
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Marriott Downtown Magnificent Mile
  • Marriott Chicago Downtown Magnificent Mile
  • Marriott Hotel Chicago Downtown Magnificent Mile
  • Chicago Marriott
  • Marriott Chicago Downtown Magnificent Mile Hotel Chicago
  • Chicago Marriott Downtown Magnificent Mile Hotel
  • Chicago Marriott Downtown Magnificent Mile Hotel
  • Chicago Marriott Downtown Magnificent Mile Chicago
  • Chicago Marriott Downtown Magnificent Mile Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.