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"Close to things it was clean friendly staff and good area " More

By a verified traveler on Tue 21 May 2019

Hotel Description

4.5-star luxury hotel near Grant Park

Central Chicago getaway

Within a 10-minute walk of this Near North Side hotel, you'll find Grant Park and Northwestern Memorial Hospital. Chicago Children's Museum and Michigan Avenue are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 18 conference rooms, as well as the business center and free WiFi in public areas. There's a health club on site, and a 24-hour front desk and a complimentary grocery shopping service are also provided.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and premium bedding, the 520 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include iPod docks, 24-hour room service, and flat-screen TVs with cable channels.

Fabulous Room, Room, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fabulous Room, Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spectacular Room, Room, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, City View (Wonderful Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Spectacular Room, Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View (Wonderful Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

W Chicago - Lakeshore ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for W Chicago - Lakeshore

Everyone (11) Couples (3) Family (1)
5 out of 5

Posted by on Dec 22, 2019

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1 out of 5
It is a little boutique with the saddest restaurant. The staff is rude and ignores you. The elevator is raggedy. It’s a hole in the wall.

Posted by on Nov 7, 2019

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5 out of 5

Posted by on Oct 29, 2019

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5 out of 5

Posted by on Oct 28, 2019

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4 out of 5

Posted by on Aug 25, 2019

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5 out of 5

Posted by on Aug 12, 2019

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4 out of 5

Posted by on Jun 9, 2019

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5 out of 5
Close to things it was clean friendly staff and good area

Posted by on May 21, 2019

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Comment from Hotel Management

May 24, 2019 by Welcome

Thank you for your kind feedback! We hope to host you again in the future

5 out of 5
Me and my boyfriend were here on a weekend getaway and we enjoyed our stay here. The room was clean, great service and staff. The indoor pool was a nice size and the water was warm. We had a great view of the Lake and Navy Pier. It is in a good location and plenty of restaurants. I would definitely return to this hotel again.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 16, 2019 by Lewis

Thank you for your feedback. We are extremely happy to hear your wonderful experience here at the W Lakeshore Hotel and hope you return soon.

5 out of 5
Loved everything about the property! Great experience!!

Posted by on Feb 18, 2019

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Property Features

W Chicago - Lakeshore offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 21308 square feet (1980 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the luxury W Chicago - Lakeshore. This 4.5-star Chicago hotel is smoke free.

  • 520 guestrooms or units
  • 33 levels
  • 21308 sq ft of conference space
  • 1980 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: O'Hare Intl. Airport (ORD) (29.5 km / 18.3 mi)
  • Train station: Millennium Station (1.8 km / 1.1 mi)

Room Amenities

W Chicago - Lakeshore offers 520 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.

Current - This restaurant specializes in Italian cuisine and serves breakfast, brunch, and dinner.

The Living Room Bar - This bar serves lunch and dinner. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Motor boating nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100.00 per stay
  • Maximum 2 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Debit cards presented at check-in are debited USD 200. Unused funds can take up to 30 days to be released by the guest's financial institution. The property is not responsible for any fees incurred as a result.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 73.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago W
  • Chicago W Lakeshore
  • Lakeshore W
  • Lakeshore W Chicago
  • W Chicago
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  • W Lakeshore Chicago
  • W Lakeshore Hotel
  • W Lakeshore Hotel Chicago
  • w Chicago Lakeshore Hotel Chicago
  • w Hotels Chicago
  • W Chicago Lakeshore Hotel
  • Lakeshore Hotel
  • Lakeshore
  • W Chicago - Lakeshore Hotel
  • W Chicago - Lakeshore Chicago
  • W Chicago - Lakeshore Hotel Chicago

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.