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"Convenient and beautiful views. Staff were friendly. " More

By a verified traveler on Tue 12 Apr 2022

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Hotel Description

4.5-star luxury hotel near Michigan Avenue

Downtown Chicago stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Grant Park. Northwestern Memorial Hospital and Chicago Children's Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 18 conference rooms, as well as the business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and express check-in are also provided.

Room, 2 Double Beds, Non Smoking, City View (Wonderful Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$246* Per night/room Jul 31 - Aug 1

Fabulous Room, Room, 2 Double Beds, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wow Suite, Suite, 1 Bedroom, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Lake View (Spectacular Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

W Chicago - Lakeshore ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for W Chicago - Lakeshore

Everyone (8) Couples (2) Family (5)
1 out of 5
I

Posted by on Jun 19, 2022

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5 out of 5
Convenient and beautiful views. Staff were friendly.

Posted by on Apr 12, 2022

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Comment from Hotel Management

Apr 12, 2022 by Carolina R.

Thank you for your feedback and for choosing the W Chicago Lakeshore!

2 out of 5
The bathroom in our room was a frosted window, wasn’t frosted enough. You could see in to who is in the bathroom, you could see their movement, where they were, what they were doing, and the sliding door did not shut all of the way. You could see through the one inch crack into the bathroom and even out of the bathroom. The shower kept flooding the bathroom because the tiles are level with the bathroom floor.

Posted by on Mar 11, 2022

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Comment from Hotel Management

Mar 11, 2022 by Josue

Thank for your your feedback! We apologize for the experience and will pass this information to our engineering department so we can address the issues in the bathroom. Thank you again for choosing the W Chicago lakeshore and we hope that you give us another opportunity when you visit Chicago.

4 out of 5
Parking was not very convenient.

Posted by , from SMYRNA on Jan 3, 2022

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Comment from Hotel Management

Jan 4, 2022 by Josue

Thank you for your feedback! We are working on getting this back in service.

1 out of 5
The View

Posted by on Sep 24, 2021

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4 out of 5
z

Posted by on Aug 6, 2021

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3 out of 5
We expected more from a "W." Bathroom was really tiny. Requested items from room service that had to be asked for twice. Coffee downstairs, but nothing else...and no coffee maker in room. Aside from that, room was attractive with a great view, and bed was comfortable.

Posted by on Aug 1, 2021

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4 out of 5

Posted by on Apr 16, 2021

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Comment from Hotel Management

May 27, 2021 by Etta - Welcome Supervisor

Thank you for your positive feedback!

5 out of 5

Posted by on Dec 22, 2019

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1 out of 5
It is a little boutique with the saddest restaurant. The staff is rude and ignores you. The elevator is raggedy. It’s a hole in the wall.

Posted by on Nov 7, 2019

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Property Features

W Chicago - Lakeshore offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 21308 square feet (1980 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the luxury W Chicago - Lakeshore. This 4.5-star Chicago hotel is smoke free.

  • 520 guestrooms or units
  • 33 levels
  • 21308 sq ft of conference space
  • 1980 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Millennium Station (1.8 km / 1.1 mi)

Room Amenities

W Chicago - Lakeshore offers 520 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.

Current - This restaurant serves breakfast, brunch, and dinner.

The Living Room Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Motor boating nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100.00 per stay
  • Maximum 2 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Debit cards presented at check-in are debited USD 200. Unused funds can take up to 30 days to be released by the guest's financial institution. The property is not responsible for any fees incurred as a result.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Nearby parking fee: USD 42.00 per night (112 ft away)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago W
  • Chicago W Lakeshore
  • Lakeshore W
  • Lakeshore W Chicago
  • W Chicago
  • W Chicago Lakeshore
  • W Lakeshore
  • W Lakeshore Chicago
  • W Lakeshore Hotel
  • W Lakeshore Hotel Chicago
  • w Chicago Lakeshore Hotel Chicago
  • w Hotels Chicago
  • W Chicago Lakeshore Hotel
  • Lakeshore Hotel
  • Lakeshore
  • W Chicago - Lakeshore Hotel
  • W Chicago - Lakeshore Chicago
  • W Chicago - Lakeshore Hotel Chicago

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.