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4.2 out of 5

"It was a beautiful hotel over all but I was unhappy that the room service was so expensive and I couldn’t even buy a water " More

By a verified traveler on Sun 04 Oct 2020

Hotel Description

4-star hotel near Chicago Riverwalk

Beach, shopping nearby

At this The Loop hotel, you'll be well placed to visit Chicago Theatre and House of Blues Chicago, both steps away. Chicago Riverwalk and Grant Park are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 3 restaurants, 2 bars/lounges, and 24-hour fitness center are some of the featured amenities. Traveling on business? Take advantage of the 21 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.

Comfy beds, WiFi

The 560 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. TVs come with cable channels, and other amenities include WiFi and 24-hour room service. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$132* Per night/room Mar 21 - Mar 22

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, River View (Chic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, River View (chic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Non Smoking, River View (chic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Chicago Downtown Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance Chicago Downtown Hotel

Everyone (12) Couples (2) Family (4)
4 out of 5
It was a beautiful hotel over all but I was unhappy that the room service was so expensive and I couldn’t even buy a water

Posted by , from Villa Park on Oct 4, 2020

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Comment from Hotel Management

Oct 4, 2020 by Manager

Thank you for the nice compliments. I'm sorry about the higher pricing of room service, there can be additional delivery fees related to this service. With regards to the water, we do have water available for sale from the front desk, rooms service, or Raised bar. We hope to see you again soon and travel safe!

4 out of 5

Posted by on Feb 25, 2020

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3 out of 5
Modern hotel. Great location. Cool bar in lobby. Was going to be charged for WiFi but since I’m a bonvoy member they waived it after I asked. Compared to adjacent hotels I just think this hotel lacks in personality.

Posted by on Feb 24, 2020

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5 out of 5
Incredibly friendly and helpful staff. A perfect place to stay if you are seeing a show at the Chicago Theatre. Everything you need is within a 5 minute walk from the hotel. This was my first visit to Chicago, and the experience provided from the hotel made me not want to leave. My wife and I will definitely book with the Renaissance Hotel again.

Posted by on Jan 3, 2020

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4 out of 5
Loved the hotel...just not a nice “city view.” We looked out on satellite dishes.

Posted by on Dec 30, 2019

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2 out of 5
Desk services very nice, room smelled like cat pee, towels so rough felt like your skin was peeling off. Room clean and loved the large bathroom.

Posted by on Dec 19, 2019

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5 out of 5

Posted by on Aug 26, 2019

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5 out of 5
The location was very close to all the places I liked to see as my first time in the city; going from the airport to the hotel was very easy taking the Blue Line Train, the train stop is at a 5- minute walk to the hotel

Posted by on May 19, 2019

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4 out of 5
The hotel has nice art work and awesome sheets. Wish check in staff were more helpful about making dining suggestions or providing directions to the surrounding areas.

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Casey

We are glad you enjoyed our beds. Thank you for staying at the Renaissance Chicago!

5 out of 5
No complaints everything was nice and clean only downfall was the club was closed

Posted by on Jan 2, 2019

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About the Renaissance Chicago Downtown Hotel

Location 1 W Wacker Dr, Chicago, IL 60601

Renovations + Closures

The following facilities or services will be unavailable from December 11 2020 to April 30 2021 (dates subject to change):

  • Swimming pool

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and limo/town car service are available. WiFi is free in public spaces. Event space at this hotel measures 10640 square feet (988 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Renaissance Chicago Downtown Hotel. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 560 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 2 bars or lounges
  • 10640 sq ft of conference space
  • 988 sq m of conference space
  • Built in 1991
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (29.9 km / 18.5 mi)
  • Train station: Millennium Station (0.6 km / 0.4 mi)
  • Metro station: Clark-Lake Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance Chicago Downtown Hotel offers 560 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Artist Studio - Onsite restaurant.

Staytion Market & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Raised Urban Rooftop Bar - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 for adults, USD 5 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 52 per day (in/out privileges)
  • Valet parking fee: USD 76 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Downtown Renaissance
  • Hotel Renaissance Chicago Downtown
  • Renaissance Chicago Downtown
  • Renaissance Chicago Downtown Hotel
  • Renaissance Hotel Chicago Downtown
  • Chicago Renaissance
  • Renaissance Hotel Chicago
  • Renaissance Chicago Downtown
  • Renaissance Chicago Downtown Hotel Hotel
  • Renaissance Chicago Downtown Hotel Chicago
  • Renaissance Chicago Downtown Hotel Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.