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Congress Plaza Hotel

3.5-star property
520 South Michigan Avenue, Chicago, IL 1-855-201-7819
3.8 out of 5
Good!
See all 67 travelocity Reviews

"No breakfast and supposed to be incluid and parking too " More

By a verified traveler on Sun 20 Nov 2022

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Hotel Description

3.5-star hotel near Columbia College Chicago

City center stay

With a stay at this Downtown Chicago hotel, you'll be steps from Auditorium Building and Theatre and Columbia College Chicago. Museum of Contemporary Photography and Spertus Institute of Jewish Studies are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and express check-in are also offered.

Queen Room, Interior View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$108* Per night/room Feb 6 - Feb 7

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Accessible Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed, Lake View, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Congress Plaza Hotel ratings based on 67 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Congress Plaza Hotel

Everyone (34) Couples (8) Family (19)
2 out of 5
Historic-Dirty inhospitable, dangerous feeling

Posted by , from ST PAUL on Jan 29, 2023

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Comment from Hotel Management

Jan 30, 2023 by shakeel

Thank you for staying at Congress Plaza Hotel

4 out of 5
No breakfast and supposed to be incluid and parking too

Posted by on Nov 20, 2022

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Comment from Hotel Management

Nov 21, 2022 by shakeel

Thank you for staying at Congress Plaza Hotel.

3 out of 5
The hotel was really nice. We stayed there for only the one thank goodness. The mattress were to hard but the bedding was clean. I got what they call a suite but it was just conjoing room. The biggest turn off for me was the parking! They don't validate and it's $54 every 24hr for parking. Are you kidding me! Just saying I love old Chicago so it was worth the one time stay. Never going back. Drake is so much better. Pick there

Posted by on Nov 20, 2022

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Comment from Hotel Management

Nov 21, 2022 by shakeel

Thank you for staying at Congress Plaza Hotel

5 out of 5
Beautiful view of the city. Charming old world ambience. Enjoyed staying here with family.

Posted by on Nov 20, 2022

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Comment from Hotel Management

Nov 21, 2022 by shakeel

Thank you for staying at Congress Plaza Hotel

4 out of 5
Room is very old. Bathroom very small with poor lighting. Great view of the lake

Posted by on Oct 27, 2022

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Comment from Hotel Management

Oct 30, 2022 by shakeel

Thank you for staying at Congress Plaza Hotel

5 out of 5
Old hotel but great location and helpful, friendly staff

Posted by on Oct 7, 2022

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Comment from Hotel Management

Oct 8, 2022 by shakeel

Thank you for staying at Congress Plaza Hotel

5 out of 5

Posted by on Oct 4, 2022

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1 out of 5
Nice property it was just beautiful from the inside and that was it the room was completely disgusting there was stuff in our bed on the sheets the shower did not work it did not get hot it barely came on the service was terrible it smells like mildew I would never recommend this hotel to anybody ever

Posted by on Aug 29, 2022

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Comment from Hotel Management

Aug 31, 2022 by shakeel

Thank you for staying at Congress Plaza Hotel

4 out of 5
The Congress is in a great location, but the rooms are a little tired. We did pay extra for a lake view, and it was definitely worth it.

Posted by , from WHITEFISH BAY on Aug 25, 2022

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Comment from Hotel Management

Aug 27, 2022 by shakeel

Thank you for choosing Congress Plaza Hotel

4 out of 5

Posted by on Aug 19, 2022

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About the Congress Plaza Hotel

Location 520 South Michigan Avenue, Chicago, IL 60605

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available. This 3.5-star Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Chicago Van Buren Street Station (0.4 km / 0.2 mi)
  • Metro station: Harrison Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekends.

Tavern Tap - This sports bar serves breakfast only.

Tavern Tap - Onsite sports bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 23 for adults, USD 12 and USD 18 for children (approximately)
  • Uncovered self parking fee: USD 54.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.